Nutzerbewertungen im Überblick
Über Salesforce Sales Cloud
Die Salesforce Sales Cloud ist eine On-Demand-CRM-Plattform, die Anwendungen für kleine, mittlere und große Unternehmen mit Fokus auf Vertrieb und Kundenbeziehungen bietet. Diese Salesforce-Plattform verfügt über CRM-Funktionen,...
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- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
tolle Softwarelösung für den Vertrieb
Salesforce Sales Cloud hat mir geholfen, meine Produktivität um 29 % zu steigern und mehr Umsatz zu generieren. Ich bin sehr zufrieden mit diesem Produkt und würde es jedem empfehlen, der seinen Vertrieb effizienter machen möchte.
Vorteile
Ich bin seit mehreren Jahren ein begeisterter Nutzer von Salesforce Sales Cloud. Es ist eine großartige Software für die Vertriebsautomatisierung, die mir hilft, meine Kundenkontakte zu verwalten, meine Verkaufschancen zu verfolgen und meine Umsatzprognosen zu erstellen. Ich möchte Ihnen gerne meine Erfahrungen und Eindrücke mit diesem Produkt teilen.Salesforce Sales Cloud ist eine cloud-basierte CRM-Anwendung, die viele nützliche Funktionen für den Vertrieb bietet1. Ich kann zum Beispiel alle Informationen über meine Kunden und Leads in einer zentralen Datenbank speichern und jederzeit darauf zugreifen. Ich kann auch automatisierte Workflows und Genehmigungsprozesse einrichten, um meine täglichen Routineaufgaben zu vereinfachen. Außerdem kann ich personalisierte Angebote und Aufträge erstellen und nachverfolgen.Eines der besten Features von Salesforce Sales Cloud ist die integrierte KI, die mir wertvolle Einblicke in meinen Vertrieb liefert. Ich kann zum Beispiel sehen, wie sich meine Pipeline entwickelt, welche Deals am wahrscheinlichsten abgeschlossen werden und welche Aktivitäten ich priorisieren sollte. Ich kann auch Echtzeit-Reports und Dashboards nutzen, um meine Performance zu messen und zu verbessern.Salesforce Sales Cloud hat mir geholfen, meine Produktivität um 29 % zu steigern und mehr Umsatz zu generieren. Ich bin sehr zufrieden mit diesem Produkt und würde es jedem empfehlen, der seinen Vertrieb effizienter machen möchte.
Nachteile
Der Preis für diese Software ist recht hoch
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
"ForceBoost: Die ultimative Sales-Plattform für wachsende Unternehmen"
Ich finde die Software Salesforce insgesamt sehr beeindruckend und sehr leistungsstark. Salesforce ist ein sehr umfassendes CRM-System mit vielen nützlichen Funktionen und der Möglichkeit, auf individuelle Geschäftsbedürfnisse zugeschnittene Einstellungen zu machen.Besonders positiv fällt auf, dass Salesforce in eine Vielzahl von anderen Systemen und Tools integriert werden kann, was die Arbeit für ein Unternehmen sehr einfach macht. Die Benutzeroberfläche von Salesforce ist sehr ansprechend gestaltet und es gibt viele Tutorials und Schulungen, die bei der Einarbeitung in die Plattform helfen.Ein weiterer großer Vorteil, den ich bei Salesforce sehe, ist die Flexibilität, um verschiedene Geschäftsprozesse zu automatisieren. Dies ist besonders wichtig, um ein Unternehmen effektiver und effizienter zu machen.Insgesamt ist mein Gesamteindruck von Salesforce sehr positiv. Die Software bietet eine umfassende Palette an Funktionen, die es Unternehmen ermöglicht, ihren Vertriebsprozess besser zu managen, Kunden besser zu verstehen und das Geschäft auszubauen.
Vorteile
Salesforce bietet eine effektive Möglichkeit, Vertriebsaktivitäten einfach an einem Ort zu organisieren. Kontakte, Termine, Kundenanfragen und Verkaufsprozesse können leicht verwaltet werden, während das integrierte Reporting-System hilfreiche Berichte erstellt. Mithilfe von Integrationen und Tools kann die Arbeit effizienter gestaltet werden, wobei die mobile App von Salesforce auch unterwegs Zugang zu Kontakten und Vertriebsdaten ermöglicht. Salesforce ist benutzerfreundlich und eine gute Wahl für jeden, der nach einer effektiven Vertriebssoftware sucht.
Nachteile
Ich finde das die Kosten für die Nutzung von Salesforce relativ hoch sind, besonders wenn man viele benutzerdefinierte Einstellungen benötigt. Außerdem gibt es manchmal Probleme mit der Integration von anderen Tools und Softwares, was die Nutzung für manche Kunden erschwert. Auch die Einarbeitung in die Plattform kann für neue Mitarbeiter manchmal aufwendig sein, insbesondere wenn sie bisher keine Erfahrung mit CRM-Systemen haben.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Salesforce als Marktführer
Mit gutem Gewissen weiterzuempfehlen
Vorteile
Salesforce hat im Grunde genommen all das, was man im Sales braucht. Ein sehr wichtiger Punkt sind auch die Integrationen von anderen Produkten, die tadellos funktionieren. Leads und Daten erfassen, durch Reports Berichte erstellen und vieles weiteres ist super durchführbar.
Nachteile
Manchmal ist es etwas langsam. Unterschiedliche Designmöglichkeiten wären interessant
Die besten Alternativen zu Salesforce Sales Cloud
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Sehr flexibles CRM
Vorteile
Super für folgende Punkte:
Projektstatus wird angezeit
Auslastung des Vertriebsteam mit einem Klick ersichtbar
Marketingkampagnen können relativ einfach und schnell erstellt werden.
Nachteile
Es ist nicht leicht Salesforce zu implementieren. Hierfür sollte man sich Salesforce Berater ins Haus holen.

- Branche: Computer-Software
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
One shot solution for Business to maintain Sales and Leads
Experience with salesforce is amazing as it is a place where you get to implement all the out of box functionalities and provide a great solution to the business. The automation tool have made most of the task very easy and in a organized way.
Lightning Components are developed which can display and capture the data from the user which is great .
Most of the things can be done using standard functionalities and if not then we can use apex classes to implement business logic and using that there is no limits in salesforce you can do whatever implementation you can think of .
Vorteile
Salesforce service cloud a complete package of solution to the business or industry which has there product and sales , Leads , Campaigns etc are included .
There are out of the box functionality which helps the business with multiple automation tools etc.
There are standard object such as Campaigns , Trade Shows , Leads, Pricebook etc which can directly be used to store the data . There are tools of salesforce such as workflowes , process builder , flows which are used to automate things such as record update or sending a email to the client automatically.
We can build lightning components which can be used as a User Interface by the client to add the details and interested area.
Leads can be generated through multiple campaigns where a client login and shows interest in some products . Those leads are assigned to a queue or a particular team using Lead assignment rules so that they can work on it and convert the Lead .
Salesforce is a cloud based technology so it is available with you wherever you go . The data will be stored in Salesforce itself and there is no chance to lose data of clients .
Overall its a great package provided by Salesforce to large business to make things easy for them.
Nachteile
The lightning experience is really slow as compared to Classic . it usually takes time to reload the website as it is totally cloud based technology .
They cn much better work on the user interface to make it real quick as loading the Lightning Components and web components takes time to load .
The mobile experience on Tabs is not that great and can be improved.
In Betracht gezogene Alternativen
SAP ConcurGründe für den Wechsel zu Salesforce Sales Cloud
Because specific to sales this tool provides a complete package . And increasing use of salesforce new features are daily getting added . Overall it is much advanced than any other tool.- Branche: Buchhaltung
- Unternehmensgröße: 10 000+ Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
"Boosting Sales and Efficiency with Salesforce Sales Cloud: A Comprehensive Review"
Salesforce Sales Cloud is a popular customer relationship management (CRM) software that helps businesses manage their sales processes, streamline their operations, and improve their customer relationships. Overall, the experience with Salesforce Sales Cloud can be positive, with many users reporting increased productivity, better customer insights, and higher sales revenue.One of the key benefits of Salesforce Sales Cloud is its user-friendly interface, which makes it easy for sales reps and managers to access and manage customer data, track sales activities, and collaborate with team members. The software also provides valuable insights into customer behavior, allowing businesses to target their marketing efforts and personalize their interactions with customers.Salesforce Sales Cloud also offers extensive customization options, allowing businesses to tailor the software to their unique needs and workflows. The software can be integrated with other business tools, such as marketing automation software and customer support software, further enhancing its functionality.While there are some downsides to using Salesforce Sales Cloud, such as its price and the complexity of learning the software, the benefits generally outweigh the drawbacks. Overall, Salesforce Sales Cloud is a comprehensive CRM solution that can help businesses improve their sales processes, boost their efficiency, and drive growth.
Vorteile
Salesforce Sales Cloud is a popular customer relationship management (CRM) software used by businesses worldwide. Here are some of the most liked things about Salesforce Sales Cloud:User-friendly interface: The software has a clean and intuitive interface that makes it easy for users to navigate and find what they need quickly.Customizable dashboards: Salesforce Sales Cloud allows users to create customized dashboards that display the information they need, making it easy to monitor their sales performance and identify areas for improvement.Automated workflows: The software automates many routine tasks, such as lead routing and follow-up emails, freeing up sales reps' time to focus on more high-value activities.Mobile app: Salesforce Sales Cloud has a mobile app that enables users to access their CRM data from anywhere, at any time, and stay connected with their team.Third-party integrations: Salesforce Sales Cloud integrates seamlessly with many other business tools, such as marketing automation software, email clients, and social media platforms.Customer support: Salesforce offers excellent customer support and provides extensive documentation, tutorials, and training resources to help users get the most out of the software.Overall, Salesforce Sales Cloud is a comprehensive and user-friendly CRM solution that can help businesses streamline their sales processes, boost their efficiency, and drive growth.
Nachteile
While Salesforce Sales Cloud is a widely used and highly rated CRM software, there are some aspects that users may find frustrating or dislike. Here are some of the most commonly reported complaints:Steep learning curve: The software can be complex and challenging to learn, particularly for users who are new to CRM or have limited technical expertise.Price: Salesforce Sales Cloud can be expensive, particularly for small businesses or startups. Some users also feel that they are paying for features they don't need or use.Customization limitations: While the software is highly customizable, some users feel that there are still limitations to what they can do. Customizations may require a developer or technical expertise, which can add to the cost.Cluttered interface: Some users find the interface to be cluttered, with too many options and menus that can make it challenging to find what they need quickly.Technical issues: Like any software, Salesforce Sales Cloud can experience technical issues or downtime, which can be frustrating for users who rely on it for their business operations.Overall, while these issues may be a concern for some users, they are not necessarily deal-breakers, and many businesses continue to use Salesforce Sales Cloud as their primary CRM software.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Financial Analysis
Salesforce has been useful in performing analysis of our client contracts.
Vorteile
Having the flexibility to create custom reports.
Nachteile
Creating custom reports can be difficult for beginners if there are a lot of field options.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Bleeding edge of CRM's
It has helped us from onboarding our clients, after having follow up with them as prospects. From there we're able to use Salesforce account management tools to make sure we're executing on our due diligence and providing the best service possible.
Vorteile
It's robustness and reliability. Above these the dashboard and reports you can get out of it.
Nachteile
For the price, it's kind of insulting it does not have two way sms available. Some inexpensive CRM's have it. They fall short in other areas, so Salesforce should have this.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
"Boost Your Sales Efficiency with Salesforce Sales Cloud: A Comprehensive Overview of its...
I can state that one of the strongest and most effective customer relationship management (CRM) tools available is Salesforce Sales Cloud. It offers a variety of features that are intended to boost teamwork, speed up the sales process, and give real-time information about customer and sales performance. Businesses of all sizes can benefit from it because of its adaptable interface, powerful reporting and analytics features, and simplicity of use. Further enhancing its appeal is Salesforce's reputation for first-rate customer service and continual innovation.
Vorteile
Salesforce Sales Cloud is an effective customer relationship management (CRM) platform with a host of capabilities that are intended to speed up the sales process. Businesses aiming to boost sales performance and boost revenue will find it to be a great asset thanks to its user-friendly interface, powerful reporting features, and interfaces with other tools and applications. Its customization capabilities also enable organisations to adapt the platform to their particular requirements, making it a flexible option for enterprises of all sizes and sectors.
Nachteile
Businesses frequently choose Salesforce Sales Cloud because to its many advantages, which include customization, sophisticated reporting and analytics, connectivity with other tools, ease of use, and top-notch customer service. The platform's high degree of adaptability enables firms to customise it to their unique requirements and boost productivity. Its reporting and analytics features give real-time insights into customer and sales success, and its interaction with other products facilitates operations and boosts teamwork. The user-friendly interface of Sales Cloud is another feature that helps sales teams use it efficiently. Salesforce also offers top-notch technical support, training, documentation, and customer support.
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Simplifying Sales Success with Salesforce Sales Cloud
Overall, Salesforce Sales Cloud has streamlined and simplified our sales process, allowing us to concentrate more easily on establishing connections and closing deals. It has evolved into a crucial tool for our sales force thanks to its user-friendly interface, centralised customer information, smooth collaboration, and potent analytics. Any company trying to increase sales productivity and promote success should seriously consider Salesforce Sales Cloud.
Vorteile
The intuitive user interface of Salesforce Sales Cloud is one of its most notable characteristics. I discovered it to be really simple to use and navigate right away. It's simple to update customer information, track the status of deals, and access crucial information thanks to the intuitive structure and straightforward design. Everything is simple and open to me now; I don't have to waste time trying to figure out complicated processes.The ability to gather all client data in one location has proven to be a huge asset. I can easily save and access crucial client information, such as contact information, records of previous interactions, and purchase history, thanks to Salesforce Sales Cloud. I can customise my strategy and have more in-depth talks with my clients because to this full insight.
Nachteile
A little technical know-how and familiarity with the platform's lingo are needed for the setup process. I needed some time to comprehend and find my way through the many settings and options. I occasionally wished there was a quicker setup procedure that was more streamlined and directed.Additionally, particularly for people who are not particularly tech-savvy, tailoring Salesforce Sales Cloud to match our particular business processes can be a bit intimidating. Despite the platform's numerous customization capabilities, having more user-friendly tools or wizards to lead me through the modification process step by step would have been beneficial.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
It is really excellent and I am happy to try it
More than excellent and I am happy to try it
Vorteile
Ease of use and its many indescribable features and ease of communication
Nachteile
There are no downsides, and they may really be non-existent
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Highly multi-functional and excellent AI is also installed as standard. Suitable for large...
Vorteile
It makes managing your sales contacts and process data accessible, and offers advanced and detailed reports and dashboards. For this reason, Salesforce Sales Cloud has become an excellent business improvement system for us, who used to process data and create reports in Excel, Google Sheets, etc.
Nachteile
It should also be recognized that pricing plans can be costly, and costs can be high at the implementation stage. However, it has more features for large enterprises, making it a great solution for large businesses
- Branche: Sport
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Why it's the best application
Vorteile
It's,very easy to use and it's not expensive and you can use it any time without borrowing I suggest it for you
Nachteile
Advertise No thing else I think it is not bad
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best CRM in the market
Salesforce is one of the most potent and sophisticated CRMs available in the market.
Vorteile
It has an easy to Use interfaceIt has great integration capabilitiesEasy to track lead's data
Nachteile
Priced very high, startup companies cannot afford multiple users because of the price range
- Branche: Computer-Vernetzung
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
All your sales and marketing needs under one umbrella
Brought in a lot of clarity in forecasting sales and lead volumes
Made data storing organized. It is our one-stop-shop for all sales and marketing-related information
Vorteile
Helps maintain account and lead level data connected (hyperlinked)
Easy storage of every information at all stages of the sales funnel
Intuitive reporting and dashboard
Nachteile
High price
Complicated implementation
Customer support is not as great as HubSpot
In Betracht gezogene Alternativen
NetSuiteWarum Salesforce Sales Cloud gewählt wurde
Hubspot reporting and dashboarding were too poor. It did not give us a clear picture of where we were in terms of our quota achievement.Zuvor genutzte Software
HubSpot Marketing HubGründe für den Wechsel zu Salesforce Sales Cloud
It was purely the management decision and external referral- Branche: Design
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Outstanding tool for managing Sales
My experience has been great with Salesforce but then again I love managing & having access to details. I will definitely recommend this if you have a business with a sizable sales team opposed to a small startup business with a very small team. However it depends on your desire for complex data management. If you're seeking to manage details; this is for you and it's actually great doing so too.
Vorteile
absolutely love Salesforce, visually it has a clean look. I would have to say that its one of the top CRM’s out there.
It's extremely integratable, customizable, and great for tracking sales and managing your leads. This is great for your business giving all users easy access to key information while at the same time you can easily see all of your client’s activity.
Nachteile
It can be difficult to make changes down the road as your business evolves and changes. Unfortunately the changes can be rather time consuming. Unfortunately sometimes the load times could lag.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Salesforce on an administrators review.
I can say I had a lot of fun using it as an Administrator. At first, it's very challenging specially for the newbies like handling this kind of application but with daily management and training you'll find Salesforce very helpful not just for the business but also on the personal skill set that I gained with years of using it.
Vorteile
What I like the most with Salesforce its automation and analytics. It makes our job easier as an admin to maintain the application and and also to manage different end users that rely on its function to deliver the needs of the business.
Nachteile
The complexity. Sometimes its very hard to do some task since the application it self is designed with such complexity. Sometimes I found it hard to follow some procedure in salesforce specially when handling it for the first time.
In Betracht gezogene Alternativen
Dynamics 365Zuvor genutzte Software
Dynamics 365Gründe für den Wechsel zu Salesforce Sales Cloud
I don't really know since I was only an administrator for Salesforce on our company.- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Salesforce is the best CRM if money is no issue and you customize it to your needs
SFS was a great solution for a company I worked for because I was able to spend the time to configure for optimal use. By understand the needs of the sales team, support team, and even our engineers who had minimal interaction with SFS, I was able to achieve a lot. I never got us into internal messaging, but I did improve our lead capture and qualification process with SFS.
Vorteile
SFS is a very powerful piece of software that is a dream if you take the the time to configure it and a nightmare if you don't. Those who fail with SFS are the people who think it's a turnkey solution that you can just buy and start using. Nope. You need to configure the heck out of it to suit your needs. If you take it seriously, capture workflows and goals for your team well, and take the time to set it up, you will be very happy with this solution. It doesn't need to take years, but it does take dedicated time.
Nachteile
The pricing is high. Social media tools for the application are pretty weak. Plus, out of the box, it's overwhelming and just not usable.
Gründe für den Wechsel zu Salesforce Sales Cloud
Our [SENSITIVE CONTENT HIDDEN] liked the power of Salesforce and felt that a weak sales pipeline would hurt us. So, we focused on optimizing, getting many module solutions to add to Salesforce, and it was working well. The sheer mass of options in the Salesforce Marketplace was also impressive and led to us thinking this was the right solution for people not afraid of paying for the premium option.- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A Business Essential for Success
Vorteile
Salesforce Sales Cloud product is an essential part of our day-to-day operations. Not only is it incredibly intuitive, but it also has so many options for customization to our business. I find that if I think of it, I can build it with Sales Cloud. There is always support if we run into any technical issues and training materials to aid in our implementation and learning processes. Overall, it's a great value for the money, especially when one considers that you can pay per license and pay significantly less than other products.
Nachteile
Sometimes, we could get so impressed with what Sales Cloud could accomplish that we would get carried away and over build what could have been a simple solution. It's important to understand your business thoroughly and get familiar with the tools so as not to overbuild.
In Betracht gezogene Alternativen
Zendesk SuiteGründe für den Wechsel zu Salesforce Sales Cloud
The cost, reputation, and customization options made us trust Salesforce Sales Cloud most.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Powerful, All in One CRM
I am a Salesforce Admin and I work in Salesforce daily. I enjoy using the CRM, I find it very easy to use and reliable.
Vorteile
I like the tons of features that Salesforce has built into it. Those features are easy to use, easy to implement, and adoption rates are relatively high, even for people without a technical background (very important for sales users).
Nachteile
I found Salesforce difficult to navigate when I first started using it, so it can seem daunting to new users until they get a feel for navigation. I also feel that Salesforce is rather expensive per license. I know the cost is worth it for all of the features that are provided, but still rather expensive.
In Betracht gezogene Alternativen
Dynamics 365Warum Salesforce Sales Cloud gewählt wurde
We needed more integration with third-party systems that we were not achieving in Dynamics CRM.Zuvor genutzte Software
Dynamics 365Gründe für den Wechsel zu Salesforce Sales Cloud
We were already using Salesforce so decided to end the life of our Dynamics CRM.- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
The best CRM in the world but comes at a price
Even though it's super expensive and you often need bolt-ons (paid or not) to do things that you think should be standard functionality, the fact it's so customisable and easy to use makes those additional headaches and annoyances go away.
Vorteile
Sales Cloud is immensely customisable. Out of the box it has solid features but the ease at which someone can learn how to customise the system, all the way to building custom objects and flows is incredibly valuable. It's super easy to use as well
Nachteile
It has some really daft issues, like sorting line items in a Quote needs a free appexchange program and even that's unreliable (with some users seeing different ordering). It also has very limited Quote template customisation, so you're pretty much forced to pay for a plugin like Conga Composer. It's very expensive and although there's lots of bolt-ons, it's all at increased cost.
In Betracht gezogene Alternativen
Zoho CRMWarum Salesforce Sales Cloud gewählt wurde
Prospect was coming to end of life and the SaaS equivalent was not good enough- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SalesForce is astounding for the most part at what it does, however can be hard to adjust to...
It monitors our hopefuls and customers discourses over some stretch of time which causes us return from where the last discussion had finished. A decent record data also with 360-perspective on data. Devices work quite a bit of some acclaimed person to person communication destinations and could be considered as a simple exploring stage.
Vorteile
A stage that offers deals the board, client administration, showcasing robotization and accomplice relationship the executives. It is a c cloud-based CRM arrangement, Salesforce gives you anyplace, whenever, access to your business information, even from cell phones. This stage helped us streamline our procedure and logged our discussion with every one of our customers/applicants monitoring the discourse history and knowing where we left at. It has a decent contact the board framework that enables the clients to store significantly more data like record/customer subtleties, addresses, other accessible data which permits a decent record information review. The Dashboard is adaptable and can fit to what their customer needs and requires for the particular procedure. It's a simple to explore programming particularly for the individuals who had been into cloud-based stage previously.
Nachteile
The multifaceted nature of its highlights here and there are not being depleted/augmented by little scale organizations and could get overpowering now and again. Evaluating might be somewhat high for a little organization particularly on the off chance that they need something that is progressively adaptable. For our group, it took us some time to explore the stage completely and consider was on the most proficient method to tweak the stage dependent on our necessities. Recognizing what is as of now accessible for us and what can be considered for what's to come is something that we get to profound plunge through the span of months and a great deal of cooperation and discussion with the group. Announcing issues may be somewhat hard as far as realizing who is responsible for certain specialized glitch if its Salesforce people themselves or some application that connects to it.

- Branche: Logistik & Lieferkette
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Top-Shelf and Well-Worth the Price
I have had fantastic experiences with sf.com in several capacities including as sales manager and a front-line revenue producer (hunter). The software is very intuitive so tracking appointments, birthdays of clients, last conversations had (and all other last activities) can not only be saved but can be set up with a time stamp/alarm for follow-up. As a direct sales contributor, sf.com was the only tool I needed to be successful and is comprehensive in its ability to keep an eye on the business. All quotations can be done through the software and the metrics from each quote go into "the system" so that pipeline reports by sales person, group, region, or entire company can be seen and used as a management tool. Literally, I could go on and on about all the benefits of the software. If used properly any sales person should see increased revenue from adding this software as it is a time-safer and organizer.
Vorteile
Packs a punch in features that can be turned on and turned off as needed when business trends and sales needs change. Worth the price as a stand-alone sales CRM and sales tool for a small business with just a handful of reps while at the same time being equally effective as a platform for a company with 1000+ sales people that want integration between multiple departments. Excellent security against both outside and inside threats and manipulation. User definition fields so numerous that it allows for unique user roles for every employee on the system if desired.
Nachteile
Like most software tools, sf.com has a learning curve and there will be some in the company that are resistant to the change. If those people are not pushed and required to use the system completely it detracts from the overall benefit of the software.
The software is more expensive than its competitors - many times significantly more expensive. Also the packages start at the price for 5 users so if you are a small business with yourself and two employees, you will pay for 5 users even though you may only need 2 or 3 users.
- Branche: Verbraucherdienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
What is Salesforce
Salesforce is a client relationship the board (CRM) stage that lets organizations oversee client questions, grumblings, and discussions, from any source, across the board place. This makes it simpler to oversee and address client issues, and to dissect deals and advertising execution, improving consumer loyalty and boosting business development through new and holding clients.
The Salesforce stage can tie-up a lot of various ways that organizations converse with clients. For instance, it can oversee web-based media communications, promoting efforts, online live visits, calls, and messages.
Salesforce likewise offers numerous extra administrations that may prove to be useful for organizations. It calls the entirety of its various contributions "mists" and there are heaps of them: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Commerce Cloud, and Analytics Cloud to name the most well known. Each comes in at an alternate value, which you can have custom-fitted to your business with our supportive CRM quote device.
Anyway numerous Clouds you pick, they would all be able to be gotten to through the single, bound together Salesforce CRM stage — making it simpler to learn and comprehend the product. It's additionally accessible on Android and iOS cell phones, just as on work areas. This makes it overly simple for home and telecommuters.
Vorteile
Salesforce CRM was worked to address the issues of undertakings and huge organizations, yet as the SaaS world detonated and independent venture arrangements turned out to be more normal, Salesforce extended its extension with smoothed out alternatives that were simpler and more reasonable to get fully operational. Today, the CRM goliath offers clients of each kind admittance to incredible business programming with a lot of customization alternatives. The valuing scale Salesforce utilizes makes it simple for developing organizations to work out profoundly progressed frameworks, piece-by-piece, as they develop.
The sheer versatility of Salesforce settles on it a fantastic decision for organizations that are rapidly extending. The Salesforce AppExchange store is one manner by which CRM clients can work out adjustable frameworks. Through the store, Salesforce offers outsider incorporations for a huge number of applications and programming items that range from in-house Salesforce additional items to outsider arrangements (both paid and free).
Nachteile
Evaluating alternatives with Salesforce can immediately get confounded, and numerous clients gripe about an absence of lucidity with regards to what is incorporated and what costs extra. Clients who imperfect from Salesforce frequently refer to this sort of disarray.
- Branche: Logistik & Lieferkette
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
"Salesforce.com is as of now the most famous CRM stage in presence."
Salesforce.com is appropriate for setting up associations with a strong customer base program and a committed Business Development and Account Team. I would not prescribe Salesforce.com to little new businesses as these associations can get essential CRM usefulness from free or a lot less expensive CRM stages. However, assuming that an organization is estimated to develop, Salesforce.com is an extraordinary CRM to develop with. It is truly adjustable, yet modifying the backend of the Salesforce.com CRM will require a Salesforce Administrator, somebody with the experience to make the custom articles, and so forth, or an outsider consultancy to construct the CRM to meet the extraordinary business necessities.
Here are a few situations where Salesforce.com is appropriate in Finastra. As a Financial Services organization, we are managing huge to medium IT, bank, as well as monetary establishments or organizations, and a lot of deals and showcasing endeavors are set up and we do require Salesforce.com to really keep up with our leads, contacts, or prospects whether new or old, the client. It is broadly utilized in our showcasing exercises through Marketo adjusted in Salesforce.com. It additionally fills in as a coherence device between the promoting and outreach groups to support our leads until we create an ROI or have a nearby won/bargain status.
While for situations where it is less proper I think assuming it's for non-request gen crusade or non-conditional exercises.
Vorteile
Salesforce is an amazing CRM apparatus that is not difficult to set up and use for our association.
It is easy-to-use programming that provides me with a reasonable image of my business processes in diagrams and assists me with amending my business procedures.
Salesforce.com is amazingly adjustable. I would not think about it as an out-of-the-container arrangement, despite the fact that its standard fields take into consideration major CRM exercises and revealing.
Salesforce.com can incorporate 100s of outsider programming—as rulemaking efficiency in processes.
Nachteile
The announcing could be more instinctive, and the apparatus' worth requires insightful plan and design.
The dashboards could be more clear, and chipping away at various tabs dials the interface back.
Customization of reports and a huge number of different elements would be welcome augmentations.
Assuming a client makes a record and that client is as of now not dynamic, you can't make changes to that record except if an administrator changes the record proprietor.
Copy and Matching principles ought to be naturally enacted while carrying out the CRM to guarantee information honesty.
Salesforce.com is an incredibly perplexing stage, and if not executed as expected, can make issues not too far off when organizations develop and change. This isn't a usefulness issue, yet I accept that Salesforce.com ought to talk with all customers on what specialty units they require and streamline the framework for scaling as the association develops.