Nutzerbewertungen im Überblick
Über SpamTitan
SpamTitan ist eine Spam-Filter-Lösung, die für Unternehmen, MSPs (Managed-Services-Anbieter) und Schulen konzipiert ist und sie dabei unterstützt, Spam, Viren, Malware, Ransomware, Phishing-Versuche und andere E-Mail-Bedrohungen...
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Alle Bewertungen zu SpamTitan Filter anwenden
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Versatile spam/av filter for reasonable price
It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.
Vorteile
The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.
Nachteile
Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
An excellent spam blocker for the price!
Its been good, but on initial setup it grabbed a lot of good email and marked it as potential spam. Quarantining calmed down after a bit - we use the service with multi-tenants.
Vorteile
Setup was fairly easy and the techs took their time to help us understand the install process.
Nachteile
The 30 day storage aspect is weak as is the ability to read contents and once its been delivered there is no resending. The multi-server cluster setup often requiores making sure searches are on both nodes or you may miss what you're looking for!
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Decent features for the price could do with some more features. Would still recommend.
Spam is removed.
Vorteile
Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.
Nachteile
The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.
Antwort von TitanHQ
Hi Conor,
Thanks for your kind review and your very helpful feedback on SpamTitan. It has been fed back into the product team. Their feedback is as follows:
1.This is true that SpamTitan sends one report per day, however all end users can request on-demand reports as many times per day as they wish, simply by clicking the On Demand Link at the bottom of the report.
2. All mail that connect to SpamTitan will be reported on in the Reporting > History tab. Along with all headers.
3. If a mail is passed to the mail server this will be shown on the Reporting > History tab. Along with the SMTP response the Mail Server provided.
4.SpamTitan will filter all outbound mail and can have TLS enabled for encrypted traffic.
We're constantly developing and trying to improve SpamTitan Conor, thanks again for the great feedback
Kind regards,
Dryden
Dryden Geary,
Marketing Director,
TitanHQ
Die besten Alternativen zu SpamTitan
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
EGroupware Cloud services use SpamTian
Nice solution, does what it is supposed for, Support is good and good contact to TitanHD people.
Vorteile
User can Blacklist/Whitelist from EGroupware directly or mark mails as Spam. The archive of the last X days gives the opportunity to resent mails customer by chance deleted and don't use an separat archiving solution.
Nachteile
I'm missed to select internal flow easily (mails from users within the same domain). Its easy to select inbound & outbound, but we had situations where we needed to release a bunch of internal mails and that is more effort to select.
- Branche: Telekommunikation
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Stop spam email with SpamTitan
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.
Vorteile
SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.
Nachteile
The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.
- Branche: Medienproduktion
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Our Experience Installing and Using Spam Titan
The Spam Titan team have been brilliant, all the way through from initial contact to our engagement with support during initial configuration, they bent over backwards to be helpful.
Support engagement is good, with very rapid responses to calls we submitted initially.
Vorteile
The product was really easy to setup and is intuitive.
It basically does exactly what it is supposed to once setup and we have not experienced any issues with the product other than from our side setting up the various bits of DNS txt correctly :-)
As expected it takes a while to learn our email patterns so initially there were some delays with some inbound emails due to Grey-listing as it waited for resends to recognise good email, this was improved by playing with initial grey list settings.
Overall we are very happy with the product and we have had no complaints from any users, which is always a plus.
Nachteile
At this point there are no parts of the product that we are unhappy with.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Many many years of use
Vorteile
Ease of use, once set up, only minor additions/deletions needed
Nachteile
Does not allow all attachments to be viewable in the console before release.
- Branche: Landwirtschaft
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SpamTitan a robust scalable and affordable solution to email filtering
There have been fewer false positives and exceptions are much easier to manage within the platform. The business has been able to keep out unwanted emails and handle false positives much quicker than with the competitor's products.
Vorteile
They take a multi-tier approach to filtering email that keeps unwanted emails out.
Nachteile
They provide many ways for users to manage their quarantine, allow lists, and blocklists but it could benefit from a more robust outlook plugin that makes it even simpler.
- Branche: Bankwesen
- Unternehmensgröße: 10 000+ Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Protect and secure email with SpamTitan
Very positive experience with SpamTitan for almost 2 year. Most of the spam emails is definitely has been filtered out and has securing my email account. I hope they can continue updating a new feature and spam filter keyword so it can secure my inbox better.
Vorteile
Protecting and securing my email account from spam and spoof email has very effective using SpamTitan. It has really avoiding my inbox bombarded from uninvited email. The quarantine report and the whitelist let me to unblock the incoming email if its were falsely unblock. It has serve me well and keep a peace mind from all the spam email.
Nachteile
One of the least thing that i like is the notification is not consistent at all. Sometimes it will notify me for a list of email that are block, and sometimes the notification won't even shown. The customer support is slow in replying ticket, and has been ignored for weeks without any response. Other than that, everything else is great.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product
I have been using spamtitan for more than 10 years now.
Vorteile
The software are easy to use and efficient
Nachteile
There is a long time between the updates in the software, this is both good and bad.
- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Emails are by the minute .. daily report doesnt cut it
It was alright but having good emails blocked and others not blocked was a fine grey line of a product that works or doesnt. Currently we rather have office do it for us as it will send an email same time of something that is blocked and can be release.
Vorteile
The software was great in terms of user interface and usage.
Nachteile
The daily report of spam or something with held was to long of a delay. What killed this software for me is when our founder had a false positive email he waiting for (plane ticket) and he didnt get it till next day causing him to buy another ticket at the terminal. Our sales reps would get their reports of potential clients that had their emails blocked by the system the next day which was also very bad for us.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Spam Titan makes it easy to deploy effective affordable spam protection
In my opinion when you work with a smaller company they value their customers more then the large mega companies. With TitanHQ that has turned out to be true thus far. They are willing to go the extra mile for you to help customize and optimize the appliance. All support techs know their job well; you don't have to wait for a script monkey to escalate your case to some one who knows what they are doing, and they have even implement a few of my feature requests.
Vorteile
-Very easy to set up. Can be done in a few hours.
-Support is hands down the BEST to deal with. I make many support calls in a year and hate dealing with most companies but when I have an issue and have to contact TitanHQ I assume my issues will be resolved quickly the first time I contact them because it usually is.
-Reporting is fantastic
Nachteile
The interface is a bit clunky it probably could use a GUI refresh
There are a few settings like RBLs that would be nice to be able to be set per each domain but are global.
There are a few common 3rd party commercial RBL's that are not included but make a noticeable difference. Because SpamTitan is so affordable the added cost is not an issue but it would be nice if Titan HQ could license them directly.
- Branche: Computer-Vernetzung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great anti-spam solution
Great
Vorteile
Lots of features, really easy to install, support is fast to answer
Nachteile
Some features are not easy to deploy / use, documentation helps, but could be more complete, at least support is friendly and fast to respond
- Branche: Bau
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great anti-spam filtering solution
Anti-spam filtering service and online archiving system. Great for security and cloud migrations.
Vorteile
There are several advantages of using this software. Apart from being an anti-spam filtering solution, it also serves as a temporary archiving service when you need to take your mail servers down for maintenance. You will never lose an e-mail. Great tool to have if planning an e-mail migration to a cloud provider. No more appliances and almost zero configuration apart from relocating your MX records. Highly recommended.
Nachteile
The customer support is not that great. It always appears that you are dealing with the same person over a chat or report ticketing system. I am not so sure how many engineers are working in support but I always seem to work with the same person. It is really hard to get a remote session with an engineer, most of the time you only receive ticket replies with instructions to be followed and it feels like trial and error. Nevertheless, the software works perfectly so you rarely need to use support. It is for extremely irregular situations that you would contact support.
- Branche: Baumaterial
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SpamTitan - a great service for a great price
We had to quickly change spam filtering services due to licensing changes, and some other circumstances. We didn't want to sign a year or longer contract. SpamTitan was highly rated in a number of the forums that I looked at. The pricing was great for what we needed, and it was month to month.
When I set it up to test, it worked just as I had hoped. The migration from our previous vendor was painless, and kudos to them that we were able to export things like our allow/block lists. There was a minimum of massaging of those lists to get them into SpamTitan.
We did have some snags the first few days, and support was ready and able to get things fixed. There was sufficient follow-up. The experience overall was fantastic.
Vorteile
Easy to implement
Great support
Month to month, no long term commitment
Has all the features I needed
Good user interfaces, both admin and general user
Little user training required
Nachteile
Support is out of Ireland, so there is often a lag in response
Billing has been a bit difficult to sort out, 3rd party billing company
Mail logs only kept for about 30 or 45 days, I would like 6 months available
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
spamtitan
overall positive, support has been great, missing some features to make it a truly polished enterprise/msp/carrier top shelf product.
Vorteile
1) virtual appliances
2) clusterable
3) support ldap/s
4) user specific CP
Nachteile
a) does not provide reporting of how many mailboxes each domain is using in a given month - being a multitenant system and we with many clients, we lost this ability to have emailed/automated reports of how many mailboxes are active in a given month under each domain. seems easy to code and would provide value
b) really don't like how it handles aliases, treating them as unique 'accounts'
c) still has the spamassassin feel, the best of breed from back in the day was postini
d) really don't like that your appliance doesn't email us when it can't reach a downstream smtp target. sure we do snmp/wmi/pingdom monitoring for our key clients, but it's niceto have the edge system send an email/snmp trap when it cannot connect to a domain's downstream smtp server. agian, shouldn't be hard to code....
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Pservice with a great product!
We have seen reduced amount of phishing emails as well as overall Junk mail. The best part of the product is it takes on a lot of the junk traffic that we would otherwise see hitting our network and email servers and filters it before we receive the emails. Also the ability to still receive email when the email server itself is offline is a big benefit in maintaining business continuity.
Vorteile
The service as well as the products we use with TitanHQ have been rock solid since we started. We are an MSP so reliability and ease of use followed up by excellent responsive customer service are only magnified by the amount of clients that we use with TitanHQ. Currently we server over 500 individual users and no one has had a complaint. This has been a wonderful partnership so far and we will continue to use the. Right now we currently use ArcTitan and Spamtitan with much success.
Nachteile
There is not really anything to like about this company or the services they provide.
- Branche: Immobilien
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Works well with O365!
Overall, it took a while to get familiar with the product and understanding all the possibilities that are available to me. I talk with support frequently and I usually get a response pretty quick. Since coming familiar with the product, we've got quiet the setup configured to guarantee a relationship for life. I use it daily and cannot express enough how much headache SpamTitan has saved us from in regards to blocking malicious and virus content from entering into our organization. I'm happy to be a SpamTitan customer and plan to do so for a very long time.
Vorteile
The ability to create as many Content Filter rules that I need with no limits on what I can or cannot block
Nachteile
There are often times I need to review or release an email quickly while on the go. I know in a server setup a mobile app may not be possible, but it is a bit of a pain to have to stop, find login info and fiddle through the tabs on a small screen to view what you need in a fast pace environment.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
A product that does a great job
Our previous product was not stable and didn't filter out spam as well as we wanted. This tool exceeds out expectations!
Vorteile
I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.
Nachteile
It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.
Antwort von TitanHQ
Jeff thanks for the great feedback and I'll pass your support score on to the support team, very important to them. Delighted to hear that our spam filtering is doing the job for you guys.
Thanks for taking the time to give us such positive feedback
Dryden Geary,
TitanHQ
- Branche: Konsumgüter
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great product, complete lack of support or communication from the company
We were getting 90% spam to our mailboxes before, now its closer to 10%.
Vorteile
The software is easy to setup, pretty easy to use and navigate. It stopped most of our spam issue (using the SpamTitan Gateway), got rid of quite a bit of sent in viruses (rest caught from Exchange or local clients).
Nachteile
Reboots and updates sometimes caused the file system to get "corrupted", requiring some cmd line level programs to get it healthy again. Also had issue with how licenses were counted as we only have 35-40 employees but they have multiple email addresses (first.last, fnlast, etc) and it shows up as 150+ people, really wish it was mailbox linked and not address linked. Our biggest issue is not with the software, but with the company. They have stopped answering emails, stopped answering the phones. We have been trying for a month and a half to get support and its radio silence. We still have 18+ months left on our 3 year contract and are already looking for a new product with actual support.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
SpamTitan Review
Excellent experience using SpamTitan to protect my 3000~ users from malicious E-mail phishing techniques and Spam.
Vorteile
Ease of Use and Excellent Customer Support
Nachteile
Pattern filtering desperately requires simplification. Extremely difficult to implement pattern filters. Syntax.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
easy to manage, almost no false positives.
I'm very satisfied with this product. We manage several installation on both single mail server and multi mail server configuration. It is very easy to setup and maintain which makes it a perfect software for production environments.
Vorteile
What I like the most about this software is the fact it is an appliance that can run as a Virtual Machine.
It highly simplifies the implementation of the product in any environment or architecture.
It is easy to manage any internet domain and all the rules to them related.
It supports more mail servers.
It makes use of 2 different Anti-Virus to reduce the risk to let Viruses pass the appliance.
Nachteile
the outlook addin or the way for the user to manage their quarantine is not the easiest. it could be managed in a different way, especially for MS Exchange users.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Spamtitan is a Solid Product
Vorteile
As an msp, integrating new customers into spamtitan is a pretty straightfoward process. There are nice security features like anti spoofing, virus scanning, and the ability to customize spam scores based on specific criteria. The ability to give users access to view and whitelist emails caught by the spam filter is a plus. I’ve worked with countless vendors and i can say without a doubt that the quality, knowledge, and resolution speed of spamtitan support is unmatched.
Nachteile
Spamtitan is a feature rich product and as such there is a learning curve to it as an administrator. It can be difficult to know exactly what some of the features are doing and the documentation is not as in depth as i would like. One security feature that i would love to see is the ability to open an encrypted zip file since the decryption key is usually given in the message and then once opened spamtitan scans the content for viruses. As of right now we either have to block encrypted zip files or let them through so this is not an ideal situation either way.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Reliable Spam Filtering System
SpamTitan does what it is intended to do. It filters a good portion of Malicious and Spam emails from our systems. Support team are knowledgeable and are able to assist in a timely fashion.
Vorteile
• Filters/Blocks 90% of Spam
• Uses multiple Spam Filtering Technology
• Blacklist/Whitelist can be set Globally and per User
• Customization Spam Inbox Report
• Has a Scan Summary/Performance Report
• Web UI loads quickly
• Updates are easy and quick to apply within the UI
Nachteile
• Difficult to improve the filtering technology without creating false positive
• Doesn't have a help feature available for each setting
• New Spam techniques are difficult to catch immediately
• Doesn't have an Artificial Neural Learning Network that learns from identified User/Admin Flagged Spam
- Branche: Versicherung
- Unternehmensgröße: 10 000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
THE PROTECTION YOU NEVER KNEW YOU NEEDED
Vorteile
I have always been confident with my email management skills and I was comfortable with how everything was. Traffic and spam messages increased as my incoming emails increased. I installed SpamTitan and noticed that unnecessary emails were nowhere to be found. It worked silently in the background. It helped me a lot especially in managing my emails and determining junk mails. It transferred non-important emails to a folder which I can browse on if I have more time.
Nachteile
The system often crashes when being refreshed, also it seems like “treatment” or putting of emails in “quarantine” needs more updates. I had an important email that was thought to be a spam, good thing I looked.
