Sage 50cloud Accounting Erfahrungen

Vorteile

I have used this software for 28 years from DOS to version 28. Its always delivered when required and good support when needed.

Nachteile

Recent prices changes have been a challenge and too much for some cleints.

In Betracht gezogene Alternativen

Xero

Gründe für den Wechsel zu Sage 50cloud Accounting

Desktop based and interating with my add in software The Analyser.

Vorteile

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

Nachteile

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

In Betracht gezogene Alternativen

Xero

Warum Sage 50cloud Accounting gewählt wurde

Our accountant recommended it as she uses it with all her clients.

Zuvor genutzte Software

QuickBooks Desktop Pro und Zoho Desk

Gründe für den Wechsel zu Sage 50cloud Accounting

The support which our accountant is able to offer us as she uses it, was the main reason.

Vorteile

How easy it is to manage and use on a daily basis.

Nachteile

Some days it's a bit slow, especially trying to load past reports or sending out statements.

Vorteile

Better than chiseling on a stone tablet, though less reliable.

Nachteile

Oh so many things:
Database is SLOW
No user workflows, cannot require approvals, checks, releases, etc.
No ability to limit access to fields, or to require approvals on data entry
Fields are not updatable in table views and require opening a screen for each item to update.
Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date
Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status.
Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time
Data import/export from/to Sage50 is time consuming and error prone
Document templates are stored locally and must be manually updated per machine on change.
One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability.
Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time.
No system discount levels
Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive
Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc
No material traceability, or lot tracking
Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc
Sage50 cannot record who received, assembled, tested, shipped, etc
Cannot attach records or files to built items (final inspection reports, pictures, etc)
Purchase planning is almost non-existent.
Parts cannot undergo true revision.
Changing the item ID results in changing entire system history
Rev changes require creation of new ID and BOM update
BOM changes are labor intensive
BOM changes must occur individually and manually each time a part undergoes revision
Variances are not allowed
Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted
When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision.
Revision changeover must be manually watched and switched at point of consumption
Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers
Single currency only
Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).

Vorteile

Sage is very user friendly and offers all of the options required to operate a small business. The insights provided are excellent and flexibility available is more than adequate.

Nachteile

It is lacking a little in terms of the add-ons when comparing to other products. Other than that an excellent

Vorteile

Customer support is great. Always get through to someone who can help solve issues.

Nachteile

Playing a bad game of catch-up in terms of features and being cloud based.

Vorteile

History data is valuable for review of trends

Nachteile

Business practices are unprofessional at best.

Vorteile

The product is easy to understand for accountants. It is fairly stable with little data corruption (normally). the reporting and layouts are familiar.

Nachteile

Few add in apps. The bank feeds hardly ever work and the inability to edit transactions means that journals are required to fix errors, resulting in messy ledgers

Vorteile

Does all I need in one software package with great backup included in price.

Nachteile

takes time to manually add entries but it works great

Vorteile

Very easy to set up and easy to use with great functions. I'm sure there are many I don't use.

Nachteile

I Can't fault Sage at all. There isn't anything that I can think of that is classed as a 'con'

Vorteile

Sage 50 is extremely easy to use and capable of adapting to most small to medium size business needs. Because Sage 50 has evolved there are also many partners available to help create custom reports, or extend the core functionality of Sage 50.

Nachteile

Unfortunately, Sage 50 doesn't allow a lot of customization to workflows, data collection, etc. It also does not collect some key data that is imperative to doing business in today's age, such as Phone Numbers and Email Addresses when creating Quotes, Orders, and Purchases. This is critical data when working with customers. Sage 50 also limits the number of contacts associated with Customers and Vendors to 20? This isn't enough, and, why limit it?Lastly, Sage 50 offers a low Database Size before it becomes sluggish and somewhat unusable, forcing data purging.

In Betracht gezogene Alternativen

QuickBooks Desktop Enterprise

Warum Sage 50cloud Accounting gewählt wurde

Sage 50 was a better fit for our company.

Zuvor genutzte Software

QuickBooks Desktop Enterprise

Vorteile

The software on paper looks impressive, there are many features within Sage that assist the smooth running of the financial side of the business. The ability to run multiple accounts and currencies is ideal for companies that trade internationally. The bank reconcile is straight forward and effective. The reporting options are comprehensive and can be configured to suit the needs of your business.

Nachteile

What really lets this software down is the implementation. We moved to cloud software to support more remote working and it has been an absolute nightmare. We have had daily issues. Data is continuously 'out of sync' which throws users off the system. We have found that we have lost data which for accounting is just unacceptable and not sustainable. We have lost quotes, invoices, bank reconciliations. Having to get staff to check their data entry and repeat work just defeats the point of having the software and undermines the principles of any book-keeping system.

Vorteile

Is for small business and the accounting structure is perfect.

Nachteile

Not all the adding modules are on cloud, some modules are only on Premise.

Vorteile

Accountants are very familiar with this - almost an industry standard.
Core accountancy functions are strong

Nachteile

Some aspects are hard for non-accountants to understand the terminology. Cloud implementation is only partial, Its a dektop product with uploads and synchronisation to other computers via cloud. We suffered several disconnects and issues that needed the remote stations to be re synced losing work. Some of the more peripheral aspects (Sales orders, purchase orders, stock management) had some limitations and there were several places where it was easy to accidentally mark every quote in the system as won if you did not have anything selected. No link to cloud payroll from sage - needed the much more expensive desktop software or manually enter payroll data into Line 50 every month

Vorteile

Hard to say. Its too expensive. Support is useless. Has lots of technical glitches. Backup is unreliable.

Nachteile

tech support! Free tech support is included with the subscription. But if you can't talk with a real person, what's the point? When you get a real person, they only send you a "help article" that you can google.

Vorteile

Sage 50 was the accounting program I used to recommend to all my small business clients. Stable program that has most of the simple functions needed for most small businesses. Most used small business accounting software among my clients and almost all bookkeepers in our area use and have experience working solely with Sage 50.

Nachteile

It's not the most user-friendly program and has a reputation of being difficult for non-bookkeepers and bookkeepers alike to use properly. Sage has been slow to make it more user-friendly and were behind in moving to cloud options. Personal experience is Sage support is very slow to respond to queries.

Nachteile

Customer Service - When you cancel your subscription, they keep charging your credit card for Months! I've been charged for 6 months after I cancelled my subscription, I've called more than once, and they just keep charging. Very unprofessional, fraudulent behaviour in my opinion. Wouldn't recommend to anyone!

Vorteile

Its so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.

Nachteile

I have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.

Vorteile

Access to my Accounts in real time on my mobile device.
Easy to use and covers all that I need for a small business owner who is the the head cook and bottle washer.
I can process payments and check on outstanding receivables while on the go. check stock and see sales.
the reports are exactly what I need to know to make informed decisions
I can communicate with my customers and suppliers with built in correspondent templates.
based on the information at my finger tips I can have a better relationship with my supply chain and customers.
requires very little setup.

Nachteile

I am sure that I will think of one in the future but for now I am at a loss. the speed could be better when searching a large record set, buts thats on me and my resources.

Vorteile

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Nachteile

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Vorteile

Sage 50cloud is affordable compared to other accounting softwares. It is also very easy to navigate. I recommend for small business owners without accounting background.

Nachteile

There is room for improvement. There should be a way to record invoices as partly or fully paid. Also no purchsse order and credit note functioning module.

Vorteile

I use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal

Nachteile

Their Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls

Vorteile

Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.

Nachteile

Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.

Vorteile

I do not see any pros. It was OK product, but after dealing with their customer service, I am not able to see any pros in Sage products.

Nachteile

Horrible experience - they charged us for the renewal that we didn't want and even though the renewal date was 7 days ahead from the moment I contacted them, they refused to return our funds. Moreover, they were rude and they kept cutting the call and transferring me to other people who wouldn't even introduce themselves, so I cannot give you any names. I spoke with their customer service, sales, then back to customer service and so on. Finally somebody gave me the number to the refund department (it grew out of nowhere or something after 5 days of my calls) and the person on the phone informed me right away that the refund is not happening (without even asking my account number or order ID), because "that's the policy of Sage". The worst customer service I have even dealt with. They got my money, but I hope they will lose the money from other potential customers who'll read this review. The product won't keep the customers long term, so they try to get as much money as possible, even if it means deliberately not disclosing the policies that are being followed by the company. Shameful practices and poor product.

Vorteile

Being able to change items past and easy function for doing so. Very easy to setup g/l. I like being able to modify reports at ease. Would highly recommend this product. Bank reconciliation is also a breeze.

Nachteile

Very little would I change maybe making the product cheaper. When you enter timesheets and have a change after you have updated - you cannot just delete the line from weekly timesheets you have to go to the list and select line and delete. Doing it on the weekly timesheet entry leaves zeros if you just delete the line.