Nutzerbewertungen im Überblick

Über GetResponse

GetResponse ist ein cloudbasiertes Marketing-Tool, mit dem Nutzer per E-Mail mit Kunden in Kontakt treten und Zielseiten erstellen können. Die Anwendung richtet sich in erster Linie an kleine Unternehmen, Blogger und Marketinga...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,0
Funktionen
4,1
Bedienkomfort
4,0
Kundenbetreuung
4,1

Nutzerbewertungen zu GetResponse durchsuchen

434 von 434 Bewertungen
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Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 8.4.2021

Hat mit der Automatisierung nicht gereicht

Leider konnte das Tool mit der Automatisierung der Konkurrenz nicht mithalten. Im Grundsatz ein gutes Angebot, auf den ersten Blick. Mussten dann auf ein anderes Tool umstellen.
Bei der Kündigung hat man diese jedoch bei Getresponse nicht erhalten und den Folgemonat trotzdem verrechnet. Ein Mitarbeiter meinte, das sei kein Problem, man erstatte dies zurück, wegen 2 Tagen. Die Bestätigung kam dann, dass es keine Rückerstattung geben kann. Nicht gerade kundenfreundlich und daher nicht zu empfehlen.

Vorteile

Angebot mit vielen Features, leider nicht so ausgereift wie erwartet.

Nachteile

Kundenservice und Einschränkung bei der Nutzung

Antwort von GetResponse

Hi there.

Thanks for taking the time to leave a review. If you still have not received your refund, please send me an email at [email protected] -Taylor

Beantwortet am 12.4.2021
Maik
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.12.2022

E-Mail Marketing einfach und effektiv

Vorteile

GetResponse ist eine Software, die E-Mail-Marketing einfach macht. Es gibt auch eine kostenlose Möglichkeit, diese Software zu nutzen. GetResponse ist eine großartige Wahl für Unternehmen aller Größen, die nach einer einfachen Möglichkeit suchen, ihr E-Mail-Marketing zu verbessern.

Nachteile

Die kostenlose Variante ist ausreichend für bis zu 2.500 Newsletter pro Monat und 500 Kontakte pro Monat. Für ein monatliches Abonnement finde ich die Kosten etwas hoch.

Antwort von GetResponse

Hi Maik,

Thanks for the review. We're glad to hear you find our email marketing tools simple and effective.

Best,
Abbie

Beantwortet am 19.12.2022
bimal
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.5.2021

GetResponse review.

Getresponse made my work life easier than before. that why if you a looking for the best email marketing software. This is perfect for you.

Vorteile

Personally, I think if you are looking for the best professional email marketing for your business then this Getresponse must in 1st list because it is beginner-friendly and easy to play around. Its price is lower when you compare to other email services provider by far. I am also using it in my business because I can build a landing page from scratch or I can use a premade template. I can send an email automatically at the best time so it doesn't go to spam or trash box, collect email. plus you get tons of features like building a sale funnel,webinars,marketing automation,countdown tier,e-commerce tool etc

Nachteile

The only cons are it doesn't have a free plan. Hope it will change in future.Because before purchasing any software people should know it is perfect for their business.

Antwort von GetResponse

Hi Bimal!

Thanks for taking the time to leave this detailed review. Your feedback is really important to us as it is what helps us continue to improve!

I wanted to mention that although we do not have a free plan, we do offer a 30-day free trial to all new users!

Again, thanks for your time.

Beantwortet am 18.5.2021

Die besten Alternativen zu GetResponse

fabian
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 28.7.2021

My Getresponse Review

I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

Vorteile

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Nachteile

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

In Betracht gezogene Alternativen

SendGrid

Warum GetResponse gewählt wurde

Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Zuvor genutzte Software

AWeber

Gründe für den Wechsel zu GetResponse

Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Antwort von GetResponse

Hi Fabian!

Thanks for taking the time to leave such a detailed review! We really appreciate your feedback.

We'd love to collect more insights from you. If you're interested, please send us an email to [email protected]! -Taylor

Beantwortet am 2.8.2021
Debbie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.1.2023

GetResponse from a Person who is not techie

The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.

Vorteile

Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support

Nachteile

Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support

Antwort von GetResponse

Hi Debbie,

Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far!

Thanks again,
Abbie

Beantwortet am 2.2.2023
Brendan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 26.1.2023

GetResponse is a poor choice for an email marketing platform.

GetResponse is a poor choice for an email marketing platform. The user interface is clunky and difficult to navigate, making it hard to find the features you need. The automation and segmentation options are limited and not very intuitive. The customer support is unresponsive and unhelpful. The reporting and analytics feature is also not very robust and does not provide much valuable insights. Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns.

Vorteile

Offers basic email marketing features like creating and sending emails, managing contacts and creating autorespondersHas a landing page and webinar featureHas a basic CRM feature

Nachteile

Poor User InterfaceLimited automation and segmentation optionsUnresponsive and unhelpful customer supportWeak reporting and analytics featureProne to glitches and errors which can lead to lost data and campaigns

Antwort von GetResponse

Hi Brendan,

We're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused. I would like to see how I can help resolve this and take this forward for you.

Can I ask you to please send an email to [email protected] so we can follow up with you on this directly?

Jack.

Beantwortet am 31.1.2023
Natan
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

4
Bewertet am 10.12.2022

Do you still using a mandatory ugly optin email?

Vorteile

Easy to setup and easy to use, good price if you just want to send a newsletter

Nachteile

You can not personalise the optin email. This is critical and when i tried I had the option to choose between some ugly emails to send the confirmation optin email.There were mails like "hello, we are getresponse and this is a mail for you to optin". Hey man, please, you need to give the user an option to change that

Antwort von GetResponse

Hey Natan,

We really appreciate this feedback. Feedback like this is what allows us to continually improve for our customers. We've passed the information along to our team.

Thanks,
Abbie

Beantwortet am 12.12.2022
Verifizierter Rezensent
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.6.2022

10/10 Cust. Support. Superb featurers BUT "zoho" and "wordpress genesis" users beware

Good marketeers in their team but the techies are not on par

Vorteile

10/10 for 24*7 customer support! All marketing features are TOP-notch

Nachteile

For me, the love-hate in the "zoho-getresponse-WordpressGenesis" triad was a pain. Got us de-motivated and 2 months behind schedule and finally (Against our desire) to use custom programming!

In Betracht gezogene Alternativen

Mailchimp und AWeber

Gründe für den Wechsel zu GetResponse

It met all criteria needed at that time and came highly recommended by a top affiliate marketeer

Antwort von GetResponse

Hi there,

Thanks for taking the time to share your feedback with us. I have shared this with the team so we can continue to improve. -Taylor

Beantwortet am 9.7.2022
Armel
  • Branche: Computer-Software
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.2.2023

Good software. Try it.

I had a great experience with getresponse because this software allowed me to make my first dollars on the internet as a web entrepreneur. It is a software that can quickly bring more value in the management of customers, especially with its autoresponder system.

Vorteile

It is really a very good software. The advantage with this is that you can test it for free for 30 days. In any case, that's what I did at the time and I had the opportunity to capture emails for free. It's an easy-to-use software that you can quickly get attached to if it brings you back in cash what you have invested in it.

Nachteile

The only drawback I see on this software is that it should bring us more quality landing pages that could more easily attract potential leads.

Antwort von GetResponse

Hi Armel,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Beantwortet am 21.3.2023
Mary
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2023

A Game-Changer for Your Email Marketing Campaigns

Overall, my experience with GetResponse has been great. It has helped me streamline my email marketing campaigns, saving me time and effort. Plus, the customer support is excellent, with a responsive team always available to help me out whenever I have a question or concern.

Vorteile

The best thing about GetResponse is that it's an all-in-one email marketing tool. It offers a wide range of features, including email automation, landing pages, webinars, and sales funnels. This means that I can manage my entire email marketing campaign from one platform, saving me time and money.

Nachteile

Some features, such as A/B testing, are only available on higher-priced plans.

Antwort von GetResponse

Hi Mary,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Beantwortet am 21.3.2023
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.2.2023

One of Industry's Top Email Automation Software

Vorteile

1. Provides easy, D.I.Y marketing automation.2. Provides effective email automation. 3. Provides many templates to choose from.4. Offers full service, from lead capture to emailing, tracking, advertising, and sales capture.

Nachteile

Make it affordable. The pricing is on the higher side.

Antwort von GetResponse

Hello,

Thank you for the positive review. We appreciate your feedback :)

-Abbie

Beantwortet am 18.2.2023
Adisa
  • Branche: Computerspiele
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 28.1.2023

GetResponse the best marketing automation software

Vorteile

GetResponse marketing automation and contact management are the features I love the most cause I don’t have to do more work to get my jobs done

Nachteile

The mobile use of GetResponse can be difficult sometimes

Antwort von GetResponse

Hi Adisa,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Beantwortet am 13.2.2023
Jose Eduardo
  • Branche: Buchhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.5.2021

getresponse the software that will help you increase your sales by 50%.

very happy as it made me reach 1m dollars in 2 years, in my course store business.

Vorteile

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Nachteile

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Antwort von GetResponse

Hi Jose!

Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

Beantwortet am 15.5.2021
Deanne
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2022

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence.

I really like the software and it meet my needs as a small business except the no telephone support.

Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Vorteile

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients.

2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list.

3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Nachteile

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Antwort von GetResponse

Hi Deanne!

Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Beantwortet am 9.7.2022
Verifizierter Rezensent
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 3.12.2019

GetResponse is a solid alternative to MailChimp

Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Vorteile

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Nachteile

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Calvin
  • Branche: Onlinemedien
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.7.2021

Why you should really get Getresponse for your business

My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again

Vorteile

- Very easy to use and therefore userfriendly for all
- Updating more features often, Getresponse listens to their customers
- Creating and maintaining lists never was this easy
- My business keeps on growing just by using Getreponse

Nachteile

- using images in the emails are not resizable easily
- landing page maker can use some more work, drag and drop is ok, not perfect yet
- very little options with the lowest paid subscription, have to update to soon to get “good” options

Antwort von GetResponse

Hi Calvin!

Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Beantwortet am 27.7.2021
Verifizierter Rezensent
  • Branche: Marktforschung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 9.8.2019

This is a nightmare of email marketing

Not the best software for B2B saas for sure. The only benefit is the price but you loosing much more opportunities with limitations everywhere. I'm so dissatisfied and in search of an alternative solution.

Vorteile

- Good interface design;
- Simple API integration;
- Opportunity to connect landings, forms, and email marketing in one place.

Nachteile

- Very primitive and limited automation workflows ( we were not able to automate the sequence of emails when the tag or action is not assigned to drive better engagement and retention);
- Not convenient reporting (this is always a challenge to analyze results of email marketing and there is no way to connect goal complections from analytics);
- Poor functionality (every time my team face some limitations and it seems that a lot of functionality is on MVP stage);
- Dissatisfied support (you may waste all the day to understand how to fix your issue);
- Forms are not mobile adapted;
- Landings are so limited too and hard to create great CRO design;
- Some data dissapierd or incorrectly showed (usually we see that people click on links which do not exist in the newsletter)
- All the emails go to the promotion section and there is no way to go inbox not to get lost

In Betracht gezogene Alternativen

Drift und Mailchimp

Gründe für den Wechsel zu GetResponse

Better deliverability of emails, simple interface, pricing
Geoffrey
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 23.11.2021

Getresponse lost its edge

Vorteile

The support is always available and helpful.
The UI is clean and ok to navigate through.
(I've seen much worse and much better too though)
I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Nachteile

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing.
Not anymore sadly.

Automations should be a killer feature but instead, it seems half-baked and not really improved.
Contact based ESPs are much easier to work with.

It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price.

If you're a beginner, then, you will most likely love it's all-in-one offer.
If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

In Betracht gezogene Alternativen

Mailchimp und AWeber

Gründe für den Wechsel zu GetResponse

At the time, 10 years ago, it had more features and a better price point. I still think it holds true but the competition got fierce and there are better alternatives for advanced marketers these days like Active Campaign, Ontraport or Encharge.

Antwort von GetResponse

Hi Geoffrey!

Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

Beantwortet am 26.11.2021
Aryana
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 24.7.2022

A lot of features for a startup and fair price

Vorteile

I like that I can create a quick webinar and opt in page and deliver it all in one go. If I was just starting out this is a valuable feature. Since I use other webinar platforms I don't generally use this, but liked it when I did.

Nachteile

That I can't properly tag and keep the tag on my contacts. It was hard to reorganize my contacts because there is no real true tagging.

Antwort von GetResponse

Hi Aryana!

Thanks for taking the time to share your feedback with us. We appreciate it! - Abbie

Beantwortet am 26.7.2022
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.8.2022

I Got A Great Response

I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Vorteile

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Nachteile

I guess I would have loved better phone support but I never had any major problems

Antwort von GetResponse

Hi there,

Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Beantwortet am 24.8.2022
Nick
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 15.8.2019

This software is not bad.

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Vorteile

It gives you great templates and products. The analytics are very helpful for tracking your results.

Nachteile

Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

In Betracht gezogene Alternativen

SendGrid

Warum GetResponse gewählt wurde

Their policy on importing new email contacts is too strict.

Gründe für den Wechsel zu GetResponse

The value was better in GetResponse.
Emil
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 9.1.2023

GetResponse: An Advanced Email Marketing Tool with Unmatched Features

I have used GetResponse and have generally been pleased with the service. Its user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the aspects of GetResponse that I value the most. A great opportunity for me to evaluate the platform and determine whether it suited my needs before committing to a paid plan was the 30-day free trial. My email marketing efforts have changed drastically thanks to the traditional funnel feature, and the webinar functionality has also been a great resource for me. Split testing has proven to be a relatively strong suit for GetResponse, which has helped me optimize my email marketing campaigns. As it makes it simple for me to communicate with my customers, I also value GetResponse's third-party integration and chat features. As a business owner, it's also important to me that GetResponse complies with GDPR regulations, so I appreciate that. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems. Overall, despite some drawbacks like the lack of a free plan and the limited automation features available with the basic plan level, I have found GetResponse to be a comprehensive and potent email marketing tool that has assisted me in expanding my business.

Vorteile

I can honestly say that as a GetResponse user, I've been very happy with the service. GetResponse's user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the features that I value most about it. When I first signed up for GetResponse, I also made use of the 30-day free trial, which was a fantastic chance for me to test the software and determine whether it met my needs. In the end, I made the decision to sign up for a paid plan, and I was pleased to learn that GetResponse gives a significant discount on its 24-month plan. For my email marketing campaigns, the traditional funnel feature has been a game-changer, and the webinar functionality has also been an invaluable resource. I have found GetResponse to be reasonably adept at split testing, which has helped me optimize my email marketing campaigns. Additionally, I value GetResponse's third-party integration and chat features because they make it simple for me to communicate with my clients. The fact that GetResponse complies with GDPR requirements is also something I value because I own a business. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and worries, and the support staff has always been prompt in answering them and resolving any problems I've encountered. In conclusion, I heartily endorse GetResponse to any company searching for a complete and potent email marketing tool.

Nachteile

I've used GetResponse and found it to have a few drawbacks for my email marketing campaigns. One of the main problems I have with GetResponse is that there is no free plan available, which can be a problem for companies with tight budgets. Additionally, I discovered that complete automation is not offered at the basic plan level, which disappointed me because I was looking for an email marketing solution that was more all-encompassing. Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events. I was also disappointed to discover that only the max plan offers phone support, dedicated support, and slack support. I discovered that I had to rely on other support channels that were less practical or beneficial because this is not practical or cost-effective for all businesses. GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools. Additionally, I discovered that it is not possible to modify the split test message template, which I found to be restrictive because I preferred having more customization options. Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was. Fin

Antwort von GetResponse

Hi Emil

Thank you for writing this detailed review, we really appreciate it. We're so glad that overall you're enjoying the platform, though we did want to make sure you knew about our free plan: https://bit.ly/3JwCKae

Be sure reach out to us if you have any questions on this!

Jack.

Beantwortet am 31.1.2023
George
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2022

I Love GetResponse. Very easy to use and very effective

Overall I love GetResponse and recommend it all the time.

Vorteile

We discovered that less than 0.70% of all website visitors ever requested quotes from us. Using GetResponse we set up a system where website visitors could request free eBooks and information which then put them into our 'Autoresponder" campaign. That simple change increased our quote requests to just over 1.5% the very first year.
GetResponse makes it easy to set up autoresponders, automation, email blasts and newsletters.

I have only recently started using the Landing Pages and Funnel features and I'm seeing really good results already as well.

Nachteile

I feel like a previous version of the software had more templates to choose from than the current version. Being in the USA I'd like a bigger variety of templates for our US Holidays.

Antwort von GetResponse

Hi George,

Thank you for your feedback. We're happy to hear you are enjoying your experience with GetResponse so far! We'd love to talk to you more about your company and experience with GetResponse as a potential case study. If interested, send an email to [email protected] -Abbie

Beantwortet am 29.7.2022
Taufik
  • Branche: Internet
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2021

Make email marketing easy

Overall, GetResponse is my choice when it comes to email marketing because it's easy to use with an affordable price.

Vorteile

GetResponse is a very powerful email autoresponder and marketing tools. They do not just have an autoresponder. They also have complete marketing tools. I can create a landing page, funnel and capture page with GetResponse. Everything with the drag and drop page builder, and it's very easy to use.

Nachteile

I need to upgrade the plan to use customizable email automation. In this upgrade version, they give a lot of tools that I do not use at all.

Antwort von GetResponse

Hi Taufik!

Thanks for taking the time to leave a review. Your feedback is important to us and I will be sharing it with the team. -Taylor

Beantwortet am 27.3.2021
Wojciech
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.3.2020

Best email marketing service - I tried a lot of them

GetResponse is a tool I was looking for since I started to working at email marketing. I tried few of most popular email marketing platforms and at the end of a day GetResponse is the best of them.

Vorteile

Really fast and helpful helpdesk. Easy to use. New users will get familiar with the software in just hours. Great pricing table. Friendly marketing automation interface.

Nachteile

Occasionally problems with stability of platform (PHP errors). Enterprise Account Customer Support is changing a little too often.

Antwort von GetResponse

Hi Wojciech! Thank you for your review. It is great to hear that the help desk has been quick and helpful. -Taylor

Beantwortet am 7.12.2020
434 Bewertungen