Nutzerbewertungen im Überblick
Über Lead Gen & CRM
SharpSpring ist ein vollständig integriertes cloudbasiertes Marketing-Tool, das Customer-Relationship-Management, Marketingautomatisierung, mobiles und soziales Marketing, Vertriebsteam-Automatisierung, Kundenservice und mehr in...
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Alle Bewertungen zu Lead Gen & CRM Filter anwenden

- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SharpSpring user for 4+ years
We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.
Vorteile
Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).
Nachteile
Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.
In Betracht gezogene Alternativen
HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement und Act-OnWarum Lead Gen & CRM gewählt wurde
Marketo was very expensive and did not allow us to resell to clients. Also not user friendly.Zuvor genutzte Software
Marketo EngageGründe für den Wechsel zu Lead Gen & CRM
Much less expensive and really built for agencies like us. The others also really charged a lot for the number of contacts we would have, making them not feasible.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The marketing automation choice when value-for-money matters
We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.
Vorteile
SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.
Nachteile
Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.
Warum Lead Gen & CRM gewählt wurde
We switched mainly because of price.Zuvor genutzte Software
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Not worth it
Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.
Vorteile
Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.
Nachteile
Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.
In Betracht gezogene Alternativen
HubSpot Marketing HubZuvor genutzte Software
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
price.Antwort von Constant Contact
Hi there,
Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.
If you'd be open to sharing any additional feedback, please email us at [email protected]
Die besten Alternativen zu Lead Gen & CRM
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A very good alternative to leading competitors
Overall, our experience using SharpSpring with different clients has been very positive. The setup is not the quickest, but still manageable. We have learned with the training program and the support was always there to help.
Vorteile
If you are searching for a cloud software to manage marketing automation, Sharpspring got you covered at a much lower price than other competitors. You don't need any design skills to be able to make it work. They have a good training program and support is also very effective.
Nachteile
Although you can get results pretty quickly, usability could be better when building landing pages or emails. Social posting is in my experience still not reliable. Nonetheless, they offer good support and constant improvement.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SharpSpring is the Best of the Best
My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.
Vorteile
I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.
Nachteile
In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.
In Betracht gezogene Alternativen
HubSpot Marketing HubWarum Lead Gen & CRM gewählt wurde
We were using Infusionsoft before they were acquired by Keap. The platform had some nice features, but it was primarily missing the ability for us to resell the platform. We wanted to offer marketing automation to our clients, but didn't want to get caught in the trap like most other agencies do: the automation platforms own the client, not the agency. With SharpSpring, they are an agency-first company that allows us to own our client relationships. That is a huge win in our books!Zuvor genutzte Software
KeapGründe für den Wechsel zu Lead Gen & CRM
Because SharpSpring allowed us to own our client relationships rather than letting HubSpot own the relationship. This has allowed us tremendous opportunity to scale our business, because we can offer a variety of services AND the platform to the client, when HubSpot doesn't allow that.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A better option to Hubspot and other Marketing Automation solutions
We like the platform as we can track online and email interactions with prospects, customers and partners. This helps us with qualifying lead generation and tracking the stickiness of campaigns. The training of SharpSpring was challenging but we were able to muddle through and figure out a lot of stuff on our own. Customer support has also been great when they are able to help with issues that may arise.
Vorteile
We like the fact it is much cheaper in cost as compared to HubSpot and other marketing automation platforms. The ease of using the platform has made it easy to early adoption of the end users and we are able to fully track our MQL and ROI.
Nachteile
SharpSpring has an extremely high demand on email accuracy rate of 98% so quite often we get suspended due to bounced back emails. Sometimes it is difficult to have an almost 100% list when people leave companies. We have as a solution, pay for 3rd party email checker services,to help mitigate this and we also send a larger portion of emails though mailchimp.
Warum Lead Gen & CRM gewählt wurde
We wanted to have a solution that could do more analytics and tracking on engagement. SharpSpring was able to do this.Gründe für den Wechsel zu Lead Gen & CRM
cost, no locked in contract, larger user base capability and ease of use
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SharpSpring a full marketing automation platform everyone
Our experience with Sharpspring has been very satisfactory, since it gives us control over each client from the moment they are born as a lead until they become a client. has given us to reduce response time to a client and have better control of all actions taken with them through Automation
Vorteile
Powerful tools for lead generation to pretty good customer management, tons of options to personalize a lot of aspect of the company. very good tools for building email marketing and landing pages with out third parties
Nachteile
I think one point where sharpspring lose flexibility is on landing page creations, how designer we need more tools for layout.
Warum Lead Gen & CRM gewählt wurde
We are simply looking for a more robust alternativeZuvor genutzte Software
MailchimpGründe für den Wechsel zu Lead Gen & CRM
Easy to use, unlimited user with out pay more for each user, Price- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best CRM out there
I am able to use this platform as an all in one to track well pretty much everything a business could want to track. I lvoe how everything for social media is in one platform. I can't say enough about SharpSpring.
Vorteile
Everything! It does everything we could ever as a CRM to do. I love how everything is customizable to what fits my company's needs.
Nachteile
I would make some changes to the reporting tools and creation of emails.
In Betracht gezogene Alternativen
Salesforce PlatformWarum Lead Gen & CRM gewählt wurde
Keap sucked and SharpSpring could do everything any business would need in the digital business world.Zuvor genutzte Software
KeapGründe für den Wechsel zu Lead Gen & CRM
SharpSpring gave us everything we needed and more at a great price- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SharpSpring - All-in-One Marketing Automation for the Agency
Overall, SharpSpring has been excellent. We've been with them since before the purchase by Constant Contact, and the quality of the product has been worthwhile before and after the acquisition.
Vorteile
SharpSpring lets us manage a wide variety of marketing and client management activities in one easy-to-use platform. Everything from marketing automation, to transparent sales pipelines, to persona-focused automated (and adjustable) messaging tools, we can save hundreds of hours on marketing tasks, while regularly engaging our clients' prospects and increasing overall sales.
Nachteile
SharpSpring could work on improving their help files significantly. While their live support staff are excellent, I feel like for most questions, I have to contact them, rather than simply look up a well-written help article to get many answers.
In Betracht gezogene Alternativen
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
The agency focus was the major thing. Instead of having our team log out and log into dozens of different client accounts, we can manage the major details from our master account, and then quickly switch into a client account and interact with their particular needs.- Branche: Schreiben & Editieren
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Create and Track your Sales Easily!
Sharpspring has helped my sales and lead generation activities by creating fast Forms and Landing pages that I can implement into my WordPress website.
Vorteile
I love the forms feature. Quick design and launch into your website and start tracking leads!
Nachteile
I found it Difficult to customize Landing Pages.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Must have for marketing and sales in growing business
I can't speak highly enough for the great staff. I have mentioned them in another part of this review, but they really have been a lifesaver going above and beyond. For example, I am not really comfortable with CSS and wanted a certain form to be two columns. I asked for reference material on how to make it happen. They sent me the materials AND the code to place in my form. AWESOME!!!!!
Vorteile
Everything you need to grow a business is in one place. The interface is easy to use and very intuitive. However, my favorite part of the company is the awesome support staff! Migrating from another platform, there is always a learning curve and workflow adjustment. If there was something we didn't know how to achieve in SharpSpring their friendly staff would explain with great detail how to get it done and integrate into the workflow we created.
Nachteile
Their social posting, responding section of the software is still a bit weak and we do utilize another piece of software to get this done, but we remember their software is about the automation and converting leads to customers and it does that very well, so this is an easy area to compromise.
In Betracht gezogene Alternativen
HubSpot Marketing HubWarum Lead Gen & CRM gewählt wurde
The price point was the biggest initial reason. We moved from another large product that pieced everything together making it out of reach for the smaller businesses. SharpSpring has all the major pieces as one at a lower cost. Had I known about the great customer service... I would have moved over a long time ago!Zuvor genutzte Software
HubSpot Sales HubGründe für den Wechsel zu Lead Gen & CRM
Price Price Price.... and now... Service Service Service!!!!! They really care about my business doing well and help with non-product related questions. As I mentioned prior, they go above and beyond!- Branche: Versicherung
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A great software alternative to Marketo or Pardot
It's a great platform overall. Expect great customer support, but also plan for a lot of time setting up automation workflows and action groups. But the tool will do what you need it to do, and then some.
Vorteile
The biggest plus is its affordability - all the features you need at a price that is accessible. It has all the core functions one needs in a marketing automation platform, with a powerful sales pipeline and lead management component that provides an exceptional, integrated experience. Added bonuses are chatbox and book-time features included in the price, and the ability to sync Outlook emails to a contact's record. Lead scoring
Nachteile
The email editor can be a bit clunky and formatting copy and layouts can be finicky. The email previewer can be cumbersome. Visual workflows can be arduous to make
In Betracht gezogene Alternativen
HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement und Marketo EngageWarum Lead Gen & CRM gewählt wurde
I left one company where I used Marketo (as a Certified Marketo Expert) and advocated for a cheaper solution at the company where I now work. It's been an excellent choice and the platform has not disappointed.Zuvor genutzte Software
HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement und Marketo EngageGründe für den Wechsel zu Lead Gen & CRM
Purely for the cost. It's so much more affordable and it makes it accessible to a lot more companies without a huge financial commitment. The tool's functionality, the onboarding, and the customer support has been second-to-none.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellent value well functioning marketing automation software
The cost savings (literally thousands of pounds) of SharpSpring vs comparable suppliers is significant.. My team also finds the functionality and user experience to be much cleaner, meaning we use more features compared to our previous provider. Overall we are happy we migrated from our previous supplier to SharpSpring
Vorteile
We moved to SharpSpring from another leading marketing automation software provider and SharpSpring provide 95% of the features for less than half the cost. The software itself is easy to understand and navigate (much easier than our previous system) and the support team are responsive, friendly and helpful. We've been very happy with our migration to SharpSpring and intend to be a user for the foreseeable future. It meets our needs as a specialist life science marketing agency perfectly.
Nachteile
There are some features that are missing from SharpSpring vs our previous provider, but on balance we felt that either 1. We wouldn't use them 2. We could live without them for the cost savings and other benefits of SharpSpring. Dynamic forms would be great to have, and the analytics sometimes don't match our other analytics software. What I will say is that SharpSpring seem more responsive to requests for new features vs our old provider.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
A lucrative alternative to other marketing automation platforms.
We use SharpSpring in two ways: to help generate and manage our leads to aid in our company business development efforts and to sell/offer the service to our clients to help them do the same. Currently, our digital marketers, account executives and business development teammates use the platform. SharpSpring helps us keep a close eye on where prospects are in their purchase journey.
Vorteile
The pricing model is favorable. We were able to onboard 2-3 clients almost immediately as compared to really struggling trying to sell HubSpot.
The sightline on data and our sales pipeline is good and shows us that we are seeing value (however, our company needs to do more on our end to really leverage the tool).
Nachteile
We haven't found a use for the content calendar function, compared to other methods we use.
Lead scoring could be improved.
In Betracht gezogene Alternativen
HubSpot Marketing HubWarum Lead Gen & CRM gewählt wurde
Looking for a more cost-effective solution. We were paying a lot and having difficulties winning new business based on the Hubspot pricing structure.Zuvor genutzte Software
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
Our primary lens for looking at SharpSpring was based on a comparison to HubSpot. We found the platform to essentially be fully comparable with a more favorable pricing structure. Since making the switch, we haven't seen any reduction in capabilities and are finding it much easier to sell to our clients.- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Functional Middle Market Software
Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.
I like using this software.
Vorteile
I love using this software on a daily basis and using it to manage my leads. As a salesperson, it is challenging to find a CRM that actually works for you, not where you have to work for it. I like the ease of use with the kanban boards as well as the marketing automation for drip campaigns.
Nachteile
The mobile app is inoperable and not relevant. Sometimes the search feature is challenging to use- sometimes you need to use the companies name, sometimes you have to use the contacts name. When working in the drip campaigns you have to be really specific about which dates you select.
Warum Lead Gen & CRM gewählt wurde
The ease of use for marketing automation and ability to synchronize emails for communication transparency.Zuvor genutzte Software
Zoho CRMGründe für den Wechsel zu Lead Gen & CRM
Pricing, ease of use, and presentation from the SharpSpring staff. Hubspot made us feel like we were taking up their time and not valued. Salesforce was too much for what we needed. SharpSpring made us feel valued and explained their product well by asking us questions first and tailoring their presentation around our needs, not just sending us through a powerpoint.- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SharpSpring makes my life easier.
It's a great platform, and the support team has been very responsive with any questions we've had over the last few years. The onboarding process was great and we never felt alone in learning how to use it. I also like the regular webinars and learning opportunities that SharpSpring hosts for marketers/agencies.
Vorteile
The email builder, landing page builder and form builder are all straightforward and fairly easy to learn. There are also help/support articles for pretty much anything I need help with or get stuck on. The "life of the lead" view is helpful to see a contact's interactions with our brand.
Nachteile
The email and landing page builders offer a lot of flexibility in layout/design, but sometimes they are a bit too restrictive in terms of moving elements around.
Warum Lead Gen & CRM gewählt wurde
The previous platform was a lot more expensive and under-utilized.Zuvor genutzte Software
Salesforce Marketing Cloud Account EngagementGründe für den Wechsel zu Lead Gen & CRM
The abundance of features for the price. Specifically, number of contacts allowed, emails sent and ability to manage clients in addition to our agency business.- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
We have embraced the Software to lead our company in communicating with customers and managing...
We didn't realize how slow we were when communicating with customers and how important the speed of communication really is. We now have automations in place that don't let the conversation and engagement drop off.
Vorteile
Our customers are benefitting as much as we are and it starts with the automated services. We can route inquiries to sales reps faster and continue conversations with customers instantaneously through dynamic messaging.
Nachteile
We need to understand Sales Optimizer better. It may be a software solution that we don't necessarily fit with, but we still think this is something we can improve with, but right now its a slice of the pie that we struggle with.
In Betracht gezogene Alternativen
HubSpot Marketing Hub, Pipedrive, Salesforce Sales Cloud und HubSpot CRMWarum Lead Gen & CRM gewählt wurde
SharpSpring brought more to the table from a customer experience and data management tool.Gründe für den Wechsel zu Lead Gen & CRM
Cost and the fact that we weren't buying ala'carte, rather we felt like we were buying into a partner experience.- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
My Secret Weapon
I love this product so much that I take it with me from role to role -- and it is always the legacy that I leave behind. It allows me to make a huge impact in a short period of time.
Vorteile
For several years now, SharpSpring has been my secret weapon. I work largely with educational, startup, and nonprofit ventures - so we are always resource constrained. SharpSpring's platform allows me to leverage a small (or solo) shop into something of competitive size, then scale up as we grow. And it doesn't break the bank. When you're working with a skeletal or non-existent team, the ease of use and customer support become critical: SharpSpring always "wows" me on this. Plus, the automation lets me optimize the resources I have while the intelligence tools keep me from wasting time on projects with low ROI. SharpSpring delivers the functionality that gets me noticed by the higher ups. (In one role, we doubled all major KPIs within a year's time.) I couldn't do my job without it!
Nachteile
Marketing Intelligence software is complex and the learning curve can be challenging, even with great support. Also, not everything in SharpSpring is where I expect it to be - I often use the chat support function to find tools. Oh, and if you are West Coast, start your SharpSpring projects early as chat support wanes after 3pm Pacific due to the company being headquartered in Florida.
In Betracht gezogene Alternativen
Salesforce Marketing Cloud Account EngagementWarum Lead Gen & CRM gewählt wurde
Value for cost, functionality, and assurance that we weren't going to be 'nickle and dimed' as we grew in our needs, scope, etc.Gründe für den Wechsel zu Lead Gen & CRM
Pardot gets expensive fast. I'd love to add familiarity with the product to my resume - but the price puts it out of range for most of the organizations I've worked with thus far.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Used as point solution with all the potential of an enterprise platform
The interaction with customers has improved a lot since we started using SharpSpring's marketing automation, we have a better vision of the various client profiles that we've interaction with, and we've been able to focus on every single one of them with a more mindful approach. The chatbot helped to get more leads because we discovered that visitors feel more open to sharing their lead information with a more dynamic tool than a form per example.
Vorteile
It has a lot of features and they keep adding new ones. From only one platform I'm able to keep track of my client's websites, create the forms, and manage the submissions, leads can schedule meetings with specialists without having to wait (or to interact with another human being) and I can keep track of everything with the help of the Life of the Lead. The automations available are a big deal as well, everybody in the team is aware of their responsibilities and the platform helps them never forget to follow-up.
Nachteile
The email builder could use some improvements, maybe something more intuitive, more templates, more flexibility while making changes. Also, de contact manager is still kinda coarse, should work more like a database and not only as a display, it could be more flexible. And allow to bulk-import contacts with no emails could be huge.
Gründe für den Wechsel zu Lead Gen & CRM
Because we saw SharpSpring as the ideal solution for the size of our clients, something more complex could have been way too much, and going for an analysis gadget would have been a potential trouble maker.- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Marketing Automation with World Class Customer Support Has Exceeded Our Expectations
Transparency of our efforts all from a single source. We are now able to analyze all of our various marketing efforts without the need to learn reporting from various systems.
The SharpSpring platform helped us see which marketing efforts are working. We have quit wasting money on efforts that weren't working as well as we had originally thought and moved the budget to those that are providing the best ROI.
We have pinpointed bottlenecks in our company and implemented actions that resolved these issues which has increased our bottom-line as well as our own customer satisfaction.
Vorteile
SharpSpring offered us a way to implement marketing automation at a price that our business could afford. The features are more than enough for us to compete with companies that are much larger than we are. So the pricing got us to commit, but since then their customer service has proved to be nothing short of spectacular.
The onboarding was laid out for us step-by-step. We have a specialist that we talk to frequently that keeps us on task. When we did hit a snag, support stepped in to resolve it quickly and accurately.
The video training shows click by click what to do and how to do it. An added value is a webinar series on implementation and use.
The platform is modeled in a way that replicates our business model, so our employees found it logical and easy to implement their pieces of the big picture.
Nachteile
It's been working well for us, so it's kinda hard to come up with a dislike, but if I had to pick something it would be the fact that the weekly webinars "SharpSpring at Work" just went from weekly to bi-weekly. The upside is that they are planning at making them more in-depth.
In Betracht gezogene Alternativen
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
It was the price, features and integration abilities that led us to choose SharpSpring.- Branche: Bankwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Marketing Automation Tool for B2B
We help credit unions build content driven in-bound funnels - the tool has met that need very well. Their onboarding and support have been super responsive and helpful.
Vorteile
It was very quick to deploy, fast to get my team trained, and effective in demonstrating results for clients.
In addition, the feature functionality vs. price balance is fantastic. Other tools have lots of bloatware and tools that you will never use.
Nachteile
I wish it had some built-in SEO tools and I wish their email list management was more forgiving on spam traps.
Warum Lead Gen & CRM gewählt wurde
Cost and HubSpot's lack of flexibility.Zuvor genutzte Software
HubSpot Marketing HubGründe für den Wechsel zu Lead Gen & CRM
It was a combination of feature vs. price. In addition, SharpSpring was much easier to use and get operational quickly.- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Sharpspring a CRM and Marketing Automation in continuously growing
You can create your forms into the platform and connect them between your web page, facebook and also the landingpages that you create in Sharpspring. The software lend you to ponderate leads to get closer people who is easier to win an opportunity and to give more importance to leads who are loosing interest in our products.
The platform gives you feedback about which pages of your website have more engagement, so you can supply in those paths more value content that increase the interest that people have in your company, products and services.
You can Schedule many things, like to send emails, to a list that could be dynamic, this means that with a criteria the list is going to grow according to the rules that you configured before. Action groups to make specific actions (task, change status in contact's fields, etc) and posts in Social networks.
It is very easy to give following about commercial proccess in each pipeline without dependency of your salers because in this software you get together all the documentation of emails, calls and task, also you can configure each opportunity with checklist which describe all the task that a saler needs to complete to finish an opportunity, so you can know in each stage of the pipeline exactly what is happening.
Vorteile
It is a platform that cover the manage of the commercial proccess and the use of information from the salers, this feed our Marketing Strategies and give us a continous improvement. Is easy to share tools between commercial and marketing teams about new campaings and we can obtain all the data to support, if a campaing was succesfully with a ROI that has the detail of each lead, opportunity and sales earned.
Nachteile
There is not automation proccess to include automatically changes in account's flelds. Sharpspring is working constantly in improving features, that is why we do not worry.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SharpSpring won me over from HubSpot
A couple of years ago our agency was a relatively happy HubSpot customer. We sold inbound services via HubSpot to our web development clients most often, but it was a hard sell and required a certain client profile to be successful. The most important aspect of an inbound client for us was deep pockets! Why? Simply because of the cost of the HubSpot platform. If a client had sufficiently deep pockets, AND was convinced of the business validity of inbound marketing versus traditional methods, the full court press was on. To give HubSpot credit, they got very involved in the client sales process and they provided a lot of tools to aid agencies in the inbound sales process, BUT, all of that comes at a cost. A significant cost. While HubSpot gets a lot of credit for pioneering the inbound marketing platform space, they have become, in this agencies opinion, a bit bloated over the years. What we mean is that they provide so much it is sometimes difficult to choose what is most important to push and provide for each client. The net effect is, however, that whatever your client does want to do, Personas, email marketing, automation, web site development, contact list management etc., it's all included. So what's the downside? Their strength is their biggest weakness. No matter how little or how much of HubSpots resources you use, the cost is the same. Of course there are tiers of cost, but even the lowest tier is roughly ten times the cost of SharpSpring. So use a little, pay a lot. Use a lot, pay a lot. Now we at CX3 Group don't necessarily sell on price, however, if the tools that you bring to the table for your clients are less expensive, but still as, or more, effective, it gives the agency a lot of flexibility when customizing various packages to promote. While generally content with HubSpot back in the day, we are extremely pleased with SharpSpring. Approaching our two year anniversary with them we take every opportunity to sing their praises, and it's NOT just about pricing.
While SharpSpring is a fraction of the cost, of HubSpot (& others) the features it includes are all the features we ever really used with HubSpot. That is to say, we are paying for what we use, and not paying for anything that sits in the cupboard looking pretty, but we don't need.
If I had more space here I'd go into the newest features that SharpSpring has rolled out over the past 6 months. Suffice it to say, we're a very happy and satisfied SharpSpring client! -CX3 Group
Vorteile
Cost vs. benefit. Has all of the features our clients want or need, without a bunch of stuff we have to pay for that they don't need.
Nachteile
It's a struggle to find something I don't like, but if it was one thing over the past two years, it would be the lack of support on the sales side for our clients. More customized training and presentations for client side would be great.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SharpSpring is a Gamechanger for Campaign Tracking
SharpSpring has been a successful decision for our agency since we got it in 2017. Within the first month it was making a huge positive difference for us and our clients. Their support has been a big part of our success with it and it continues to be an essential part of our digital marketing offering.
Vorteile
The biggest benefit of SharpSpring is having visibility into the leads we generate. In the past we could see impressions and clicks and website visits from our campaigns. Now we are seeing the actual leads and being able to follow activity after the initial contact. The added visibility has been an absolute game changer in the value we can provide our clients.
I really like the Life of the Lead feature where once you have a lead in the system you can track all their activity in great detail, seeing when they came back to the website, what pages they went to, if they opened emails, etc.
We've even had instances where clients claimed they were not getting leads from our campaigns and once SharpSpring was installed, not only could we now provide reports of leads we were generating, but we caught a hole in their customer service where leads we were providing were not getting responses from scheduling staff. So we not only provided reports of the leads we generated, but helped close a gap in a serious customer service issue that was happening.
Nachteile
It takes quite a bit of effort to get up to speed on SharpSpring as there are a lot of moving parts. But their support is great and always gets back to us quickly and efficiently to keep us on track.

- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use, lots of customization and excellent support
We used to have a very simple automated message that sent to all inquiries - and it was the same message regardless of the inquirer or location. Now, we're able to customize the response based on who is inquiring - and the location and send them important brochures and information relative to a specific location. SharpSpring has improved our tracking --moving us from binders stuffed with papers to digital data tied to campaigns. It was a big step for our company and despite early resistance, people are really buying into it now that they are using it.
Vorteile
The system is easy to use -from training to the online help docs (i.e., self-training) - to the excellent support team, I feel very confident when using the system and making modifications. I know if I can't figure out how to do something I want to do - I can either jump on live chat or call support and someone will happily help me figure it out.
Nachteile
Reporting capabilities are still growing. They recently launched a new reporting dashboard with canned "custom" reports but I would like the idea to select the variables myself and run a report on my data - including my custom fields. If the fields exist, I'd like to run reports on them. I have figured out, however, that, I can export a lot into excel and create my own reports when needed.