GoTo Training Erfahrungen

Vorteile

I love that this allows me to schedule out classes in advance. It also allows me to easily create and administer tests, share supporting documentation, and make sure people are paying attention. In this type of learning environment between remote offices it's essential that the performance of the application is spotless when it comes to audio and video and for the vast majority of trainings I've run GTT has been amazing.

Nachteile

I have 2 major complaints. 1st there is a bug in the software that has been there for over two years at this point that prevents me from using the quiz functionality as intended. Customer support took over 6 months to figure out this bug even though I suggested that it might be the problem on the first interaction. 2nd there is no way to mass export all of your classes to Google Calendar. I figured out a way to do a work around using apple calendar and then exporting that cal to google cal but it's a huge pain still.

Vorteile

With the atmosphere of today's society remote or virtual work is great. This software make it safe and easy to attend training classes. The page or app gives you the opportunity to not only interact with your trainers but with other classmates in attendance. you can also use the chat feature to communicate. I like the option of being able to control who sees you on camera as well and the microphone feature.

Nachteile

when the trainers use the screen share feature, it is not possible to make the screen larger making it sometimes hard to see the material. Also when sharing your screen it limits the number of camera feeds you can see making the trainers have to rotate cameras

Vorteile

Scheduling
Client data collection

Efficient and effective monthly billing

support always answered the phone, (even though they were too ignorant of the product too help,)

Supervisors form support always promised to get back to me. (Even though they never did,)

Nachteile

Bugs
Features that don’t work
Long list

Using this product cost me about 25% of every event I’ve done that invoked payment.

Zero accountability.

In Betracht gezogene Alternativen

GoTo Meeting

Gründe für den Wechsel zu GoTo Training

Because the sales rep sold me by making promises that I now know were lies to make a sale. Now I’m locked in a contract until September. I will leave as soon as I fulfill MY commitment, even though GoToTraining has failed to fulfill their’s to me. Pathetic Dishonest Lack of integrity Money grubbing Liars Cheaters Crooks Pathetic. I expect my comments here to get as much of a response all my other complaints: crickets. I feel like GoToTraining has stolen from me and I have no recourse. What I am doing is leaving at the first opportunity and I’m telling everyone I know about my experience and to avoid this company like the plague.

Vorteile

We really like all the opportunity that this software has - breakout rooms, library, scheduling.

Nachteile

It's not easy to learn. We have had to teach ourselves which is probably why we don't know how to use all the features correctly. That being said, we have had no contact with customer support other than them sending me a huge binder of materials to figure things out on my own.

Vorteile

Has all I need to host a training or webinar, and gain insight into questions/attendees afterwards. It allows me to review questions that were asked and ensure that my attendees got what they came for.

Nachteile

Lots of features, before becoming familiar with it I sometimes don't know how to do what I need to. After using it for some time, I know exactly what I can do and how to do it.

Vorteile

- Sharing abilities (documents, videos, etc.)
- Easy to use familiar interface

Nachteile

- It's not cheap
- There are comparable products on the market that are cheaper

Vorteile

The calendaring feature of this program is its best feature. It consistently schedules and reminds participants of their meetings and increases completion rates.

Nachteile

I cannot think of anything I do not like about this software. The only thing that is bothersome is when there is a delay between the computer-driven platform and the call-in line platform, which often makes it difficult to understand speakers, but that only happens rarely.

Vorteile

easy to use. good sound quality, collaboration tools such as sharing screens, sending chat messages, sending documents available. an email is given to you which allows you to register and a link is given so that you can enter the meeting room

Nachteile

no issues with this software. however there are a lot of others out there so not sure how this software is better than others.

Vorteile

I loves the ease pf going to my trainings while in school. It was very easy to install onto my device.

Nachteile

There was nothing i did not like about the software

Vorteile

- Simply and easy to use as a trainee.
- Supports seamless integration with other GoTo platforms

Nachteile

- Seems to be prone to bugs and loading issues.

Vorteile

I used this product almost daily before our hotel opened up. I used Go to training whenever I had a training session with the company I am working for. It seemed like I had a training course almost every day, I had a huge role at the hotel so, I had a lot training ahead of me. This software made it simple and easy for me to do my training. I would recommend to everyone.

Nachteile

nothing, it was helpful to me whenever I had to use it.

Vorteile

This an easy to use tool. It makes things simple. The management of the students, tracking, evaluations, reliability of the stability and response of the tool simple excellent.

Nachteile

Maybe the popularity. Unfortunately there are other softwares much less usefull but more popular, so the people know them better and prefer them.

Vorteile

GoTo Training is a very easy to use conference/training software. There are many tools to keep the meeting interactive and engaging. The unlimited cloud storage of recording is also AMAZING!

Nachteile

The recent update and redesign of the website is AWFUL.

On the webinar side, the issues I most often come across is audio issues. People don't know how to connect, can't hear me or I can't hear them. Of any issue I have, 99.9% of them are audio related.

Vorteile

More cost effective than some other solutions we evaluated, but lacked in features and functionality by comparison. Pretty quick to set up new virtual sessions with the ability to copy from previously scheduled sessions.

Nachteile

The computer audio quality was hit and miss even with an exceptional connection on our end. No option to tie in reporting through other systems, making everything a manual export. Support was lacking when technical issues occurred. Really would liked to have had the ability to create templates for different types of sessions rather than copying from old ones and swapping out information.

Vorteile

They used to support this product, and it was stable.

Nachteile

Changes over the last year have led to many complaints from trainers and students alike. Changes come with very little notice and have taken away features that used to work reasonably well. Also, several of our clients are blocking access and refusing to use it.

Vorteile

The ease of setting up sessions is great and it has excellent survey/question capabilities. I also love the ability to record sessions.

Nachteile

It has had some downtime in the last year that has been no fun, and it has no direct scheduling within an outlook calendar invite.

Vorteile

GoToTraining is really easy to set up on the backend. The user interface is pretty self explanatory and it's easy to edit events and manage materials. We have a lot of instructors who use GTT from an Organizer's permissions and they have only said positive things about running trainings thru the platform; they all say it's consistent and rarely crashes.

Nachteile

GTT limits the number of webcams you can show, which is confusing to users when it is cut off after 6 max. There are also glitches with accessing the polls, which customer service has not fixed. The customer service is also poor. They are hard to reach via email and phone. I reached out back in the spring about glitches and they never followed up.

Vorteile

I was an end user and not a back end user when using it. It seems really similar to GoToAssist which i do like.

Nachteile

I don't have any cons. This got the job done just like most of the remote sharing programs that are out there.

Vorteile

e buono per lavorare da remoto senza problema

Nachteile

non ho molto che dire, lo ho usato poco, ma senza problemi, sempre la assistenza mi ha risposto, quindi e questo molto importante per il mio lavoro

Vorteile

This software is easy to use and has been pretty reliable. There are great functions for training a large group of people that include, knowledge checks and surveys. I like the feature that advises you if people are not paying attention! It also integrates very nicely with outlook.

Nachteile

Not too much to dislike to be honest, it does slow down my system a little bit but not too much - this leads to (rarely) losing sync between to the viewer group

Vorteile

Complete reports. Easy to use. Screen sharing options. Live information about the meeting/training. Intuitive about sessions and calendars.

Nachteile

I will like to personalize more which reports or data I want to download. Also to see reports on the platform and not just to be downloaded.

Vorteile

GoToTraining is a complete remote training software, with a really easy to use interface, surveying features, screen sharing and recording

Nachteile

I have to remarks on GoToTraining:
- Pricing could be more convenient
- Having one application with features accessible according to plan is more convenient than many (GoToTraining, GoToWebinar, GoToMeeting...etc.)

Vorteile

The tests are graded and results available immediately.

Nachteile

There is no way to effectively use videos during training. We use clips from interviews to show interviewing skills, techniques, etc. With GoToTraining, it is impossible. Why have a software for TRAINING that you cannot use important media to TEACH with?!?