Nutzerbewertungen im Überblick
Über KORONA POS
KORONA bietet POS-Software, Inventarmanagement und CRM-Services für alle Arten von Einzelhändlern, z. B. für Lebensmittelgeschäfte, Spirituosengeschäfte und Schnellrestaurants. Die POS-Software richtet sich mit ihren Ticket- und...
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- Branche: Museen & Institutionen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A solid value for the money, with great support
A very solid system - and reasonably priced when compared with the other options out there.
Vorteile
We started from scratch with KORONA POS, having never used a POS system of any kind before. The setup process was pretty seamless - and the training was relatively straightforward. What really makes this POS stand out is the tech support - the team is lightning fast, super responsive, and very patient! I've never had a problem that wasn't solved that same day - sometimes within 30 minutes.
Nachteile
It would be great to be able to customize reports - though the system comes preloaded with lots of options, I'd love to tweak the parameters or at least rename a few of them for easier use.
Gründe für den Wechsel zu KORONA POS
Value, features, and live tech support.- Branche: Wein und Spirituosen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best business decision!
I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!
Vorteile
Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.
Nachteile
My only "want" at this point is more features available from the mobile version of the back office.
In Betracht gezogene Alternativen
Quickbooks OnlineWarum KORONA POS gewählt wurde
Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming.Gründe für den Wechsel zu KORONA POS
I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for!Antwort von COMBASE
Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
KORONA Review
Vorteile
Software was good and features designed
Nachteile
Cost to much should have cheaper price for people
Antwort von COMBASE
Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions.
KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on.
Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)
Die besten Alternativen zu KORONA POS
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
The best support
Vorteile
Integration was relatively easy. Tech support is outstanding. It is so feature-rich and customizable.
Nachteile
It is so feature-rich, that it can be hard to figure out how to implement some of the features.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great POS and Support Team
We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store.
Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.
Vorteile
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great!
Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!
Nachteile
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.
Gründe für den Wechsel zu KORONA POS
The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs.Antwort von COMBASE
Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Really excellent POS system
Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors.
Vorteile
How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career.
Nachteile
The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.
In Betracht gezogene Alternativen
CloverGründe für den Wechsel zu KORONA POS
Natively supports everything we needed it to.Antwort von COMBASE
Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Korona POS for Liquor Store
Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well.
Vorteile
Value for the money is excellent and the customer service is the best I have experienced.
Nachteile
No ID scanning and no "Legal Birthdate" that shows on the POS screen.
Gründe für den Wechsel zu KORONA POS
Cost and cloud based so I could use my own hardwareAntwort von COMBASE
Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Able to customize software to our business
Customer service is fantastic. If we have any problems with customization, they are on it and we are able to utilize it immediately.
Vorteile
This software makes inventory management, pricing, reporting and customer payments so much easier than competitors. We have a small business (2-4 employees) and we feel like we have the latest and greatest software available!
Nachteile
We have not utilized all the features yet, so not able to see anything yet.
- Branche: Tabak
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Korona POS review
It has been a positive experience for the company. I love that they are always trying to improve things as well.
Vorteile
The ease of use is amazing! They also have a great staff to help with problems or needs! And they are quick to respond. I can do most anything I need from the pos.
Nachteile
The initial training would have been better in person, instead of over the phone.
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
A Robust and Versatile Point of Sale Solution
Vorteile
I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations. It is highly versatile and suitable for businesses like ours and in various industries. Additionally, the software has a customizable interface that can be tailored to meet the unique needs of each business, providing options for personalized branding and workflows to create a distinct customer experience.
Nachteile
I have observed that this software has two potential drawbacks. Firstly, its pricing model is based on a monthly subscription fee, which may not be affordable for smaller businesses. Secondly, the software's high level of customization and complexity may make it difficult for some users to set up and configure. Additional training or support may be needed to utilize the software's full capabilities.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Never easy making changes/ but Korona was relatively painlessly
Fairly straightforward POS system that is evolving
Vorteile
Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring
Nachteile
Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.
Antwort von COMBASE
Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Quite useful
All the information is so handy to use once it’s set up
Vorteile
All the information I need regarding the running of my store is right here
Nachteile
Set up takes hours so many things needed to get it going
Antwort von COMBASE
Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Best decision I ever made
I feel the inventory is much better than my previous system.
Vorteile
I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!
Nachteile
The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
One stop shop for all your POS needs
My experience has been great! I started learning the system in October and had the hang of it shortly! It is super user friendly and intuitive! There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler
Vorteile
I love how easy it is to trouble shoot problems. Dealing with inventory the last thing I wanna deal with is incorrect stocks or reporting. The Customer Support team always answers even my hardest questions, and when the issue is to big or complicated for me to handle they will take care if it for me. That peace of mind is so important and beneficial!
Nachteile
The POS System is great! Occasionally I run into issue on the back end where a bar-code I'm adding gets replaced by an older one from the same product. It isn't a huge issue and I'm sure its a bug they will fix but sometimes it slows the process down.
- Branche: Großhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
KORONA is a very potential POS system for the future!
Vorteile
I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.
Nachteile
What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!
Antwort von COMBASE
Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Pos system for the money
Vorteile
Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.
Nachteile
Gift card ability and ability to put returns on gift cards
Antwort von COMBASE
Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
As a POS it offers great value for the money. i have used it for 4 years.
Day to day management and business intelligence
Vorteile
Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.
Nachteile
Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.
Antwort von COMBASE
Thank you for your review. We will address your concerns and suggestions with the product team.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Left Square and went to Korona, now my business can grow as big as I can dream!
Love it! Still learning all the great things it has for me to make my job easier.
Vorteile
Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate.
I get a real person to talk to in less than a minute every time I call with a question.
No Contract, month to month. Can't lose to try.
Nachteile
It does so much that there is a little learning curve if this is your first professional business software. No issues learning though.
Antwort von COMBASE
Thanks, Aaron! Please continue to reach out to our support team any time you have questions.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great system, easy to use
Excellent, the staff is friendly and knowledgeable
Vorteile
Easy to use, detailed software, laid out very nicely for great appearance
Nachteile
Needs a few minor adjustments and some info added
Antwort von COMBASE
Hey thanks for the kind review, Ray! Glad to hear everything is still going well. Let us know specifics on any suggestions you have to make the system work better for you.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Best POS for Liquor Store
Vorteile
Super quick credit card transaction
Cloud based system,
Simple and solid hardware
Easy to install
Best customer service
Nachteile
Reports can be more clear
Margin % is not available at all time. It only shows up during price change and it goes away.
I hope Developers are little quicker on implementing changes.
Antwort von COMBASE
Thanks for the great review! We're really happy to hear it's worked out so well for Aviation. If you ever need assistance with creating or interpreting reports, please don't hesitate to reach out to our support team. They're always here to help each of our customers use the software to its full potential.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We've never had any major issues, and any problem we have had are usually taken care of fairly...
Vorteile
The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.
Nachteile
It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.
Antwort von COMBASE
Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Korona is a great system for a small business
The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds
Vorteile
The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner
Nachteile
Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise
Antwort von COMBASE
Thank you very much for your review!
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review of Korona
Always was there to help
Vorteile
Very easy to set up and apply to our needs
Nachteile
Had to make a few changes, but was easy.
Antwort von COMBASE
Great to hear, Joseph! We've really loved working with you over the past several years. Glad that KORONA has been such a good fit with your business.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Thumbs up
Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us
Vorteile
Really user friendly, and super fast transactions
Nachteile
My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.
Antwort von COMBASE
Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Software that works
The support team is the best, always there to help !
Never in a rush, and freindly
Vorteile
Very happy the software is internet bases, no more hard wire networking problems.
Nachteile
Entering invoices its little on the slow side, took a while to get the hang of it.
Antwort von COMBASE
Thanks, Rick! We're happy you're happy :)