EmailOctopus Erfahrungen

Vorteile

EmailOctopus is easy to use, has a clean and simple to use interface, and has the best price for email marketing that makes it affordable. I tried many other competitors, and EmailOctopus is the best by far.

Nachteile

I'd like to see the ability to segment email lists and more ready-to-use templates.

Vorteile

It's easy to set up and intuitive to use. It works great. I've been very pleased.

Nachteile

I wish there were more steps available in the Automation feature in the free tier.

Vorteile

Affordability:Email Octopus provides a cost-effective solution for businesses of all sizes. With its flexible pricing plans, you can choose a subscription model that suits your needs and budget.Scalability:Whether you have a small startup or a growing enterprise, Email Octopus accommodates your scaling requirements. The platform efficiently handles email campaigns, even as your subscriber list expands.Deliverability:One of the critical factors in email marketing is deliverability. Email Octopus ensures high deliverability rates, using reliable email service providers like Amazon SES, to increase the chances of your emails reaching the recipients' inboxes.Customer Support:Email Octopus offers responsive customer support, assisting users with their queries and concerns promptly. The platform also provides a knowledge base and documentation to help you navigate its features.

Nachteile

Limited Marketing Channels:While Email Octopus excels in email marketing, it may not offer the same breadth of features for other marketing channels such as social media, SMS marketing, or landing page creation. Consider using complementary tools for a holistic marketing strategy.Learning Curve:Although Email Octopus is user-friendly, mastering all its features may take some time for beginners. While the platform provides helpful documentation, some users might prefer more extensive tutorials or training resources.

Vorteile

It's very easy to build emails and work with forms and landing pages

Nachteile

Before being able to send any communication they sent you a set of questions about your data base and lists, where and how you acquire your contacts. They sent this like two hours before I've signed in. I'm supposed to give them all my info, wait for their approval and only then shoot my emails. This is absurd doesn't happen with any other provider I've used before (mailchimp, hubspot, etc)

Vorteile

The limits on free accounts are higher than the famous Monkey brand and the reports are nicely detailed. Custom fields allow good segmentation of lists and it's super simple to use them in the email content.

Nachteile

The builder for email is sometimes a little convoluted with the side panel that pops out to edit details like buttons etc. It's not always clear if a change has been saved.

In Betracht gezogene Alternativen

Brevo und Mailchimp

Warum EmailOctopus gewählt wurde

Price initially. Then ease of use when we actually used it!

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Price, simplicity.

Vorteile

I like the free package, I do not use this often enough to have a paid plan, I love that email octopus still offers this

Nachteile

Nothing so far, I don't use it on a large scale.

Vorteile

The pricing! I had previously used MailChimp, but as my list grew it became way too expensive. The Email Octopus plan is much more economical, and it has most of the same features as MailChimp.

Nachteile

Having a cut and past list import function is something I miss that MailChimp had, but that is a minor quibble.

Vorteile

Quick & easy for us to integrate to our existing platform. We moved our contacts over and got start within a day. Customer support is great as well, they respond within minutes and are really helpful.

Nachteile

It's a fairly new system so the API integrations are limited but they are constantly updating the options and do listen to customer suggestions.

In Betracht gezogene Alternativen

Klaviyo und Mailchimp

Vorteile

I moved from MailChimp, because of the price tag. Octopus is way cheaper, but it's still possible to send the same quality emails and that's​ great.

Nachteile

1. A better interface to make your own template/design. Limitations in fonts, sizes, etc

2. List features are limited. No way to create segments or groups based on subscriber data.

3. Regarding reports: A graphic overview of where the clicks are placed.

Vorteile

I like that EmailOctopus is easy to use, has great templates and is very reasonably priced.

Nachteile

Although I've used EmailOctopus for some time now, I haven't found a negative yet.

Vorteile

The 2500 price point is a great help for those starting out gives them a bit more time to learn and start making some money with their list and to make the payment easier too. Most of the help tutors are easy to understand and if you have trouble the support has been outstanding. Even though it is a chat and I usually don't care for that but theirs has been top-notch. They have good knowledgeable people working the chat and that really a big plus.

Nachteile

Pros: They are reasonably priced and offer excellent support. Easy to learn and use with a low learning curve in most areas. They also have more advanced options for integration into many of the more well-known platforms for controlling larger businesses. You also have a knowledge base you can go to when Chat is offline at night that which is very helpful for people like me that do a lot at night.Cons: My biggest pet peeve with them is not being able to use HTML templates made by others you are kinda stuck using theirs and some of them are not too professional looking or fit the needs to might have. Yeah, I'm old school but I can make them work the way I need easier to install on some websites I have custom software and I have to create workarounds to get things working sometimes.

Vorteile

EmailOctopus was SOOOOOO easy to use! I love it. I came over discouraged AF from trying MailChimp. Anyone whoever used MailChimp either has a degree in the software or hired someone. It is ridiculously difficult to use and it embeds itself into everything. EmailOctopus is so simple and effective. I got real-time results and I ended up making quite a bit of money emailing old customers. I will definitely be using EmailOctobus from here on out.

Nachteile

The only thing I didn't like is that I didn't find it sooner.

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

MailChimp was too difficult to use

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

EmailOctupus is easy to use and doesn't require much setup. Zero headaches, zero nonsense

Vorteile

Started out using the free version. It has all of the features of the paid version which you can't say that about their competitors. Can immediately have more than one list as well as use automations. Gave me a great idea. how the program works and now I'm paying and a huge fan.

Nachteile

I am able to integrate Email Octopus pretty much everywhere I want. But, occasionally I need to use a third party software to do so. Which isn't a huge deal, but I'm sure that will start seeing email octopus in more and more native integrations.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Because the price is significantly lower and the support is better.

Vorteile

I am a solopreneur who is in the process of building her email empire. At the moment, I have an absolutely tiny email list. I was really struggling to find a company that could meet my needs as someone just getting started. So many other providers were so expensive that I could not justify the cost of the program. Email Octopus is a company that will grow with me - and won't break my budget once I get to where I want to be. Building emails is simple - it works just like other drag-n-drop email builders, but the difference is that it is somehow even easier to use. The landing page builder is also simple and functional. The couple of interactions I have had with the Email Octopus team have been overwhelmingly positive.

Nachteile

Audience segmentation leaves some things to be desired. While Email Octopus is on par with Constant Contact and Flodesk in terms of segmentation, they don't have as many customization options as MailChimp. This isn't a problem for me right now at this stage, but it is something that I am a little worried about for the future.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Price, ease of use, and the fact that they can grow with me.

Vorteile

From the ease of signing up, uploading my leads, and creating my first campaign I have really enjoyed using this service. Their support staff is very personal and they work one-on-one with me in a prompt and polite manner. They listen to my issues or concerns and take the time to explain the answers to me. It has been a pleasure working with Email Octopus and I plan to continue to do so for many years to come.

Nachteile

When configuring the lead capture form I could not figure out how to set the width of the form fields, or design the form to fit the area on my page for it. I had to instead remove a paragraph on necessary information from the page and design my page around their form.

Vorteile

Very simple interface, straightforward pricing, ability to have reports for free flexibility in designs & landing pages

Nachteile

The setup was different, Only 1 automation in the free plan.

In Betracht gezogene Alternativen

HubSpot Marketing Hub, SendGrid und Mailchimp

Warum EmailOctopus gewählt wurde

Didn't offer what I wanted for the price point

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

The price point. Also saw my friend who runs another company using it

Vorteile

1. Deliverabilty
2. Clean UI
3. Faster onboarding
4. Amazing support

Nachteile

Action or triggered based workflow creation feature will be a great add.

Vorteile

When I started using EmailOctopus, the first feature that attracted me to their service was their templates. There is a good variety to choose from. The designs are nice and not boring like most of the presets that come with mailers. It was easy to use to send weekly newsletters.

Nachteile

I faced two problems when I used EmailOctopus. One, the open rate was dismal compared to other mailing services due to spam complaints. Most of the emails were either sent to spam or blocked. It caused delivery issues that eventually made me use a different mailer.
Two, list management. I wasn't able to import subscribers easily, segment or segregate or have a lead page to gather subscribers.

Vorteile

E-mail Octopus is very easy to use. It is an intuitive program. Over the past three years that we have been using it it has been nearly flawless. But the best thing about it is it's affordability and flexibility.

Nachteile

If I had to pick just one thing about the program that I would change would be on the reporting side. It gives good data about the number of opens, numbers who unsubscribe and bounces. However when they report clicks the base it not just on the number of opens but also factor in even the number who never opened the e-mail. To me, that doesn't make sense. How can you report data on someone who never even opens the e-mail.The realistic number of click throughs should be based on the actual number of the people who have opened the e-mail. That is the most accurate data a user like myself can benefit from.

Vorteile

The customer support was the best feature of EmailOctopus. Every question I had was promptly answered with useful information. Customer service really went the extra mile to make sure I was satisfied.

Nachteile

My requirements were quite basic. While not a "feature" of the software, the only area where I saw an opportunity for improvement was to have customer service available during standard US business hours (EmailOctopus seems to be based in the UK.)

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

Wanted to try something different.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

Wanted to try something different.

Vorteile

Nutshell - AWESOME.

Ease of use. After failing to be able to achieve what we needed with a well known competitor we switched. We had spent four days trying to import our list with the competitor but were unable to due to limitations in the host software.

Nachteile

No landing page. Sure its fine for us, we have a website page specifically for capturing new signups but some will not have this ability. For example in the MLM world the 'rep' or 'agent' may not have or need an actual website but will absolutely need email marketing with a very simple way to capture new users. Something with a url that would allow for sharing on social networks.

Integration with Wordpress isn't very 'pretty'! We're having to use web hooks in a separate form to pass the data through automation to our audience list. The WP plugin isn't, and very probably never will be, as powerful as some of the built in tools within modern WP page builders. Unfortunately whilst the bigger guys tend to get their platforms integrated into WP plugins, it helps the plugin devs sell the product, EmailOctopus isn't current being supported. WP plugin devs, if you're reading this, make it happen!!

Vorteile

Cost containment while still receiving a professional product.

Nachteile

Integration with Amazon web services was a bit intimidating for a novice.

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

Cost.

Gründe für den Wechsel zu EmailOctopus

Cost.

Vorteile

- Very low cost: EmailOctopus uses Amazon Simple Mail Service to send emails, for a fraction of the cost of other email platforms

- Integrated API: I automate my list building using EmailOctopus full featured API. I can connect EmailOctopus to my workflow

- Real-time statistics: watch in real time how your campaigns perform

- Outstanding support: I needed support to use the API and got great help from them

Nachteile

It lacks a list segmentation feature and the list contacts editing could be more user friendly.

Vorteile

not as expensive! it's easy to use and works great! Never had a problem with it and always have had good success with it.

Nachteile

I'd like some more functionality but I understand if I need to pay to get those things.

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

less expensive

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu EmailOctopus

less expensive

Vorteile

The software and the team behind it are fast, reliable, and responsive. I work in politics and things need to happen quickly to be impactful, which is why EmailOctopus is my go-to solution when I need to get a message out and get a report back on how well it was received.

Nachteile

I would add more data fields to list importing so I could segment better to one list.

In Betracht gezogene Alternativen

Mailchimp

Warum EmailOctopus gewählt wurde

Their customer service wasn't as good!

Zuvor genutzte Software

Brevo

Gründe für den Wechsel zu EmailOctopus

Too costly by comparison to my needs.