ClickMeeting Erfahrungen

Vorteile

Mir gefällt die intuitive Bedienbarkeit der Plattform. Benötigte Unterrichtsmaterialien können vorab im Webinarraum vorbereitet werden. Die Klassenzimmer-Tools sind sehr übersichtlich angeordnet und während des Unterrichts jederzeit schnell und flexibel einsetzbar.Auch die Umfrage- bzw. Poll-Funktion ist sehr ansprechend und kommt bei den Kursteilnehmern sehr gut an. Auch für Online-Tests verwenden wir gerne dieses Tool.

Nachteile

Aus unserer Sicht hat die Plattform keine relevanten Nachteile.

In Betracht gezogene Alternativen

Vorteile

Bei ELEVEL sind wir vollkommen von ClickMeeting überzeugt. Diese Plattform ist ein wahrer Segen für unsere digitalen Bildungsangebote. Die intuitive Bedienbarkeit und die Vielseitigkeit der Funktionen machen sie zum idealen Werkzeug für unsere Online-Seminare. Egal, ob für kleine Gruppen oder umfangreiche Präsentationen, ClickMeeting liefert durchweg hervorragende Leistungen. Besonders hervorzuheben sind die Interaktivitätsfunktionen, die eine Echtzeit-Interaktion mit unseren Usern ermöglichen und so den Lernprozess dynamischer und effektiver gestalten.

Nachteile

Bis zum aktuellen Zeitpunkt haben wir keine Dinge an ClickMeeting auszusetzen.

Vorteile

Wir sind nach wie vor begeistert von den Möglichkeiten, die uns Clickmeeting in Bezug auf unsere Webinare und Online-Meetings bietet! Wir arbeiten nun schon das 3. Jahr mit dieser Plattform und möchten es nicht missen. Positiv hervorzuheben ist der zuverlässige und schnelle Support über den Live-Chat - super!

Nachteile

Keine Angabe, tatsächlich können wir diesbezüglich nichts nennen, sonst würden wir das Tool nicht schon im 3 Jahr nutzen.

Vorteile

Die Software bietet viele Möglichkeiten, eigene Webinare anzulegen und zu veröffentlichen.

Nachteile

Die Teilnehmer können mit manchen Internetbrowsern nicht teilnehmen, werden schlicht nicht akzeptiert oder sehen oder hören die Moderatoren nicht.
Es gibt keine Seite, die erklärt, welche Anforderungen der Browser der Teilnehmer benötigt.
Der Support ist aktuell total überfordert und benötigt Wochen, eine Anfrage zu beantworten.

Vorteile

Die grosse Auswahl an Interaktion mit den Webinar-Teilnehmern sowie den guten Kundensupport.

Nachteile

beim Testmeeting konnte ich mich einmal nicht als Teilnehmer einwählen, der Kundensupport hat mir dann aber eine hilfreiche Liste zur Verfügung gestellt, auf was ich künftig achten kann. Ansonsten hats immer geklappt.

Vorteile

Kann ich nicht beurteilen, weil Service-Anfragen während der Anbahnung schon nicht beantwortet werden können bzw. der Service nicht erreichbar ist.

Nachteile

Es gibt keine andere Zahlungsweise außer der mit einer Kreditkarte. Ich werde mir jedoch nur wegen click-Meeting keine Kreditkarte anschaffen.

Und: Ein Service schein nicht vorhanden zu sein.

Vorteile

I value ClickMeeting for its ease of use and clear interface. From the perspective of an event organizer, the system's intuitive operation and extremely competent and swift customer support are also significant. We have been using the ClickMeeting webinar platform for many years and cannot imagine switching.

Nachteile

Managing uploaded files and certain limitations regarding formats can be problematic.

Vorteile

It's the most stable webinar tool I've tested.
Even if you run into problems, you can still switch to the phone option to pick up where you left.
Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry).
The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

Nachteile

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat.
Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available.
Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades.
For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing.
The API

Vorteile

Interface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.

Nachteile

Features that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response.

In specific:
- you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success.
- certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.

Vorteile

What we appreciate most about ClickMeeting is the ease with which we can customise various aspects of our events' image, such as registrations, waiting rooms, and main rooms. This capability lends a highly professional appearance to our events and is incredibly simple to implement.

Nachteile

Once one gets used to the ClickMeeting features, everything works perfectly, so we have not identified any disadvantages to it.

Vorteile

1. Easy to use
2. Very predictable
3. Great feature for managing the audience

Nachteile

It's not possible to have more than one CTA prepared in the same time

In Betracht gezogene Alternativen

Gründe für den Wechsel zu ClickMeeting

Vorteile

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click.
*The on screen functions - drawing etc.
*The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc.
*The all-in-one event set up & registration system
*The chat function works better than other platforms
*The post-event data is excellent - a real bonus

Nachteile

*Connection in China is patchy
*Not enough people use it

Vorteile

reasonable price, automated functions, easy management

Nachteile

I can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms

Vorteile

What I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.

Nachteile

It would be worthwhile to extend the default settings to include integrations with an appointment booking system.

Vorteile

It has many functions that makes an online event easy to conduct and engaging for audience, but it is not overwhelming. Design and style of menus are extremely intuitive and do not require training to use with ease.

Nachteile

It could use a bit more options for paid sponsorships, such as banners.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu ClickMeeting

Vorteile

It was easy to set up it got increasingly complicated with so many unnecessary options that weren't well explained.

Nachteile

EVERYTHING else was horrid. I lost 75% of my attendees due to the terrible functionality and un-user friendly platform.

Vorteile

ClickMeeting offers very easy management of "presenter"/"participant" statuses and communication between presenters and participants of webinars and conferences.

Nachteile

An option for improvement, in our opinion, is the possibility of closing the event (webinar, conference) by the presenter. Our experience shows that this option should only be available to the administrator.

Vorteile

I liked how simple ClickMeeting was to use. It was extremely simple and intuitive to set up and manage a meeting. The user interface was also appealing and simple. Further to that, ClickMeeting included a slew of features, such as screen sharing and video conferencing, that helped to make the meeting more productive and efficient.

Nachteile

The automated thank you email should be customizable. We now send our own personalized follow-up message to attendees because we can no longer use that feature.

Vorteile

Clickmeeting has good facilitation features - you can have multiple presenters (max 3) and easily designate other users as presenters if you want to 'hand off' the microphone. It's very simple to record a session, and you can share your link with the attendees after your meeting.

You can upload videos to the platform and the playback is smooth. There's a shared whiteboard feature where attendees can type or draw with you. My favorite feature is the question and answer mode: attendees can type their questions in the chat, and you can display the question for everyone to read.

Nachteile

Here are a few drawbacks of the tool that I have encountered so far:

*Powerpoint presentations display well, but the animations set up in PPT don't work.

*Attendees will need a short demonstration of the chat / interaction tools available. For example, if you want the attendees to use the 'raise hand' feature, you will need to tell them where to find it. For my webinars, I typically ask a staff member to moderate the chat, so that person should be prepared to support attendees who need to connect their phone audio and so forth.

*Attendees can use their phones to connect the audio if their wifi is poor, but connection points may or may not be available in a city near them.

*If you are sharing larger video files, you need to add them via the media manager rather than adding it directly in your meeting room.

*You can set events to close at a certain date/time, which is great if you'd like to restrict access, but if you make a mistake when you select the time there does not seem to be a simple way to reschedule them without changing the event link (which means you'll have to re-invite your guests). The safer route is to create a permanent room with a stable URL.

Vorteile

The platform provides a seamless experience to for both hosts and attendees. Along with various features to help improve the engagement in a webinar, the price for all of them are quite reasonable.

Nachteile

Sometimes our attendees cannot join even with good internet connection. There is still no option to change virtual background on the browser, this is difficult for big corporates that have strict rule of installing third-party application on their devices.

Vorteile

Support, easy to use, simply and clever design!

Nachteile

Some technical issues happened. We are also happier when we have highest option than the simply one.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu ClickMeeting

Vorteile

No failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!

Nachteile

No such things! You are the Best! Best! Best!

Vorteile

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

Nachteile

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

Vorteile

ClickMeeting has an intuitive and user-friendly interface, making it accessible for both beginners and experienced users. It has reliable performance, including stable connections, high-quality audio and video, and minimal technical glitches during virtual meetings.
The platform offers a range of interactive features, such as polls, Q&A sessions, and chat functionalities, enhancing participant engagement during webinars and virtual conferences.

Nachteile

Although ClickMeeting is generally reliable, occasional connectivity issues, such as lag or audio/video synchronization problems, may occur, potentially impacting the overall user experience. However, the customer service is always ready to help.

Vorteile

It has everything one needs to teach online and to interact with participants, such as whiteboard, Q&A, polling, automated recording or upload to a YouTube channel. Moreover, the design is elegant.

Nachteile

Technically I do not miss anything. Nevertheless, the price is higher compared to other providers.