Nutzerbewertungen im Überblick

Über Resource Guru

Resource Guru ist eine cloudbasierte Ressourcenplanungsanwendung, die sich für Unternehmen jeder Größe eignet. Diese Anwendung ermöglicht die Buchung und Umbuchung über die Kalenderfunktion und ein Drag-and-drop-Planungstool....

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,4
Bedienkomfort
4,7
Kundenbetreuung
4,7

Nutzerbewertungen zu Resource Guru durchsuchen

480 von 480 Bewertungen
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Nev
  • Branche: Telekommunikation
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2018

We have had this tool for about 4 years now and we have come to rely on it heavily.

organization and accessibility to a schedule managed by many

Vorteile

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Nachteile

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Bill
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.4.2021

Simple and to the point - Resource Gu does the one thing we need most, and it does it...

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Vorteile

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Nachteile

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
Nicht verfügbar
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 30.11.2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.

The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.

So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Antwort von Resource Guru

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.

Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.

Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?

Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Beantwortet am 30.11.2015

Die besten Alternativen zu Resource Guru

Paul
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 13.6.2023

Resource Guru Gets the Job Done Easily

Easy way to keep track of resources for scheduling, planning and project purposes

Vorteile

Ease of use and simple , effective visualization of scheduled resources

Nachteile

Needed to integrate with Harvest to get full picture of time actually spent on projects rather than just time scheduled

Luke
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.4.2023

Highly recommended

I have used Resource Guru for almost a decade now and I would be at pains to switch to anything else.

Vorteile

Easy to use and intuitive functionality. Unlike a lot of other management software, with Resource Guru it's clear and obvious how to use it and it's functionality and features. It's so simple yet usefull that all members of the team can pick it up quickly and use it daily.

Nachteile

It only really does one function. But it does that function very well instead of spreading itself to thin.

In Betracht gezogene Alternativen

Jira, Slack, monday.com und Asana

Gründe für den Wechsel zu Resource Guru

Easy to use and intuitive functionality. Not a lot of Project Management tools include scheduling functionality, and those that do don't do it as well as Resource Guru.
Verifizierter Rezensent
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 20.8.2021

An option for time, cost, manhour management for small-medium scope

Generally no issue if the scope is small to medium. larger scope requiring links to many other apps may take time to sync.

Vorteile

Intuitively easy to use, good usage of colors to present a quick glance of resource versus objectives deliverables

Nachteile

Integration with existing calendars, tools may not be smooth and sometimes not synced.

In Betracht gezogene Alternativen

Trello, Microsoft Teams und monday.com

Gründe für den Wechsel zu Resource Guru

Good usage of colors to present information quickly

Antwort von Resource Guru

Hi there

Thanks for sharing your review of Resource Guru :)

I wanted to let you know that our calendar sync feature is currently a one way sync, but we do have firm plans to support 2 way syncing in the future. Once 2 way syncing is released, you should find it easy to keep external calendar events synced in Resource Guru. Can I suggest that you sign up for our newsletter in the footer of our homepage if you haven't already - http://resourceguruapp.com. That way we can keep you in the loop about new features and other news.

I hope this comes as good news! If you have any further questions please don't hesitate to reach out and we'll be very happy to help.

Thanks,
Kat

Beantwortet am 6.9.2021
Kt
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2022

Great piece of software

Vorteile

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Nachteile

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Larry
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2022

RG is great for keeping track of resources and utilization of employees

RG has made scheduling much simpler and visible across our organization

Vorteile

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Nachteile

would be nice to have a search function to look up past and future information

In Betracht gezogene Alternativen

Calendly, SimplyBook.me und HubSpot CRM

Gründe für den Wechsel zu Resource Guru

RG was highly recommended by a few of our colleagues
Marina
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.2.2022

Great tool for resource planning

Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.

Vorteile

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

Nachteile

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Sonia
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 24.9.2019

Easy to use high level planning tool

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Vorteile

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Nachteile

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

In Betracht gezogene Alternativen

Asana
Tom
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.7.2022

Brilliant, intuitive platform with top class customer support

It has turned something we used to do slowly and manually into something done in seconds.

Vorteile

It looks great, the daily update emails are really helpful, it's very easy to use and the reporting is incredibly useful

Nachteile

I wish there were more features, especially around putting in (and being able to export) a project timeline with milestones. This would mean you could see the duration of a project and its different phases, then see all the resources booked underneath. I would also love a mobile app!

In Betracht gezogene Alternativen

Smartsheet

Warum Resource Guru gewählt wurde

Float's pricing structure is ridiculous - there is no help for a small company

Zuvor genutzte Software

Float

Gründe für den Wechsel zu Resource Guru

Resource Guru is intuitive and pleasant to use. it's also much easier and makes more sense.

Antwort von Resource Guru

Hi Tom

Thanks for sharing your feedback! Milestones, project phases and a dedicated mobile app are firm features on our roadmap, so I've made a note to contact you once they get released :)

If there's anything else I can do to help at any point please don't hesitate to reach out!

Thanks,
Michelle

Beantwortet am 9.8.2022
Ross
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2021

Daily Resource Guru user

As mentioned above, the web based ease of use and reporting functionality make Resource Guru a trusted tool for maintaining and tracking our resource based projects. Highly recommend!

Vorteile

My company chose Resource Guru because of the web based interface. We've stayed for the ease of use and robust reporting functionality. We are able to extract daily, monthly, and yearly (or custom) reports and easily create Excel pivot tables for internal analyzing. This feature alone is extremely beneficial to our company.

Nachteile

No dark theme. It's only a minor thing but would really like to see the quality of life feature added to future versions.

Reshma
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2019

SM user

As mentioned I have implement RG to both my previous and current working places. Its easy and simple, no complications, not clumpy.
I use RG on a daily basis to book my whole team's daily tasks.

Vorteile

Easy to use, simple for all team members. Looks visibly pleasing.
I have implemented Resource Guru to my previous and current working places.
Very good value for money.

Nachteile

Needs to have an action for users to click once they have completed the task. I have been waiting for this for a few years now.
Still not very mobile friendly.

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Resource Guru

It was more beneficial for my team and how we work daily.
Nancy
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 17.7.2019

Resource Guru Review

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Vorteile

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Nachteile

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Antwort von Resource Guru

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.

You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.

Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.

Would love to hear from you ..

Best, Percy

Beantwortet am 25.7.2019
Emma
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.1.2022

Amazing software that's incredibly useful for our Studio team

We as a team absloutely love using RG, we use it on a daily basis and it really has transformed the way in which we work as a team, making us more collaborative and organised.

Vorteile

Can't believe how cheap this software is and all the built in capabilities! It's great, we are a team of 7 and this has helped us with our project management bookings.

You can clearly see what work is booked in over the weeks/months and allows you easily to move stuff round.

Nachteile

I would like there to be an option to have specific colours per clients. It would also be good if it retained hours per project. For example we have big animation projects in that are broken down into sketches, moodboard, animation etc and would be good to have some sort of log if the time gets moved.

Antwort von Resource Guru

Hi Emma

Thanks for sharing your feedback when you responded to the survey we recently sent you :) Customisation of the colour palette is firmly on our roadmap, but in the meantime if you have any programming capabilities at your end you can use our API to add custom colours. You can assign your own custom colours via API right now if you'd prefer. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/apps

Also task dependencies are firmly on our roadmap for the future, I'm afraid I can't give you an accurate release date for this just yet; but I'll be sure to keep you updated as soon as there is any news on it.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 15.2.2022
Markus
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 6.12.2019

Ou daily challange for organising and planning multiple teams and projects

As already written before, we are managing several teams and projects with the tool. It is our main tool, to organise the day to day work and do long term planning. We build an interface into our financial tools, to have an automated process to align budgets with the planning!

Vorteile

We like the easy to use approach and the overall visibility
Very important is the cooperation and management of a single resource with multiple people. To reduce the risk of double bookings or gaps...

Nachteile

There is very little what is not optimal. We are happy that overtime is possible now... but maybe a bit more reporting functionality would be good.. not as "extracts" more online!

and if I could whish for something, the integration into JIRA is something we would need!

Antwort von Resource Guru

Hi Markus

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can quickly and easily connect Resource Guru with Jira using our Zapier integration, and you don't need any programming skills to do this :) You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app And you can find the Resource Guru/Jira specific integration page just here: https://zapier.com/apps/jira/integrations/resource-guru

Alternatively we also offer an API which you can use to create an integration if you have some programming capabilities at your end. You can find all of the API documentation via our Developer Center here https://app.resourceguruapp.com/developers/

I hope this helps! Please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Beantwortet am 10.12.2019
Glenn
  • Branche: Tiefbau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.6.2021

Fantastic Tool

It's just great. It's made my role so much easier.

Vorteile

The ease of use. It's helped me create buy-in among other departments internally with regards to schedule-driven process, whilst enabling everyone to maintain a proactive view on our resourcing capabilities (which ultimately informs everything else from our commercial functions, employment plans, etc).

Nachteile

I'd maybe tidy-up the 'Project' and 'Clients' tabs a little bit. Maybe introduce some filters to help you search for groups of each? That's about my only complaint, and it's not a big one by any means.

Antwort von Resource Guru

Hi Glenn

Thanks for taking the time to share your review! It's great to hear that Resource Guru has made your role so much easier :)

I wanted to let you know that we have firm plans to release filtering in the Projects/Clients sections in future, so I'd recommend signing up to our newsletter in the footer of our homepage (https://resourceguruapp.com/) if you haven't already. That way we can keep you in the loop about new features and other news.

I hope this helps :) Please don't be a stranger if you have any other questions or feedback at any point.

Thanks!
Kat

Beantwortet am 15.6.2021
Dale
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.9.2019

Fantastic tool

Excellent. It has been a fantastic tool for our lean, high-performance business.

Vorteile

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Nachteile

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Simon
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 20.10.2021

Easy-to-use, convenient scheduling software

We schedule all our daily tasks with Resource Guru.

Vorteile

+ flexible scheduling features
+ clear and easily readable UI

Nachteile

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

Antwort von Resource Guru

Hi Simon

Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Beantwortet am 22.11.2021
Brent
  • Branche: E-Learning
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2019

Maintaining High Resource Utilization through Coordination and Resource Guru

Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.

Vorteile

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

Nachteile

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

Alan
  • Branche: Glas, Keramik & Beton
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.1.2023

Fills and essential need

Resource Guru solved our need for scheduling employees and monitoring our backlog to let customers know approximately how soon we would be able to do their jobs. Currently we are scheduling 3-6 months in advance so it is a real asset to assist in giving customers a realistic estimate of a time frame for their job.

Vorteile

Software is relatively easy to use. It is not truly designed for a service type industry but with a little manipulation of the way fields are used, we have been able to make it a good resource for us to schedule our installation crews. It is much easier than many other programs I have looked at and our entire front office uses it to see daily schedules, schedule openings, future bookings as well as monitor backlog.

Nachteile

Program could use better co-ordination between bookings and scheduling as well as easier means to divide resources (employees) into groups (we did find a work around for this)

Amanda
  • Branche: Eventservice
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.8.2021

Resource Guru

Really enjoyed it, easy system to work on very self explanatory

Vorteile

Friendly, very easy to use, and adaptable to my needs. Really enjoy the new things that come out regularly

Nachteile

Integration with other apps
No undo feature

Antwort von Resource Guru

Hi Amanda

Thanks for leaving your review of Resource Guru :) I wanted to let you know that an undo button is very firmly on our roadmap for the future. I also wanted to mention that you can indeed connect Resource Guru with the other tools you use to run your business. You can build custom integrations using our API if you have some programming capabilities at your end. You can find all of the API documentation just here https://resourceguruapp.com/docs/api.

We also offer a Zapier integration which lets you connect Resource Guru with more than 3,000 other tools, without the need for any programming skills. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Kat

Beantwortet am 6.9.2021
Angela
  • Branche: Forschung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 29.9.2021

My go-to tool for creative project planning

Resource Guru has helped me on my day to day, being able to plan and schedule projects easily for my team. The colour scheme makes it easy to, after a quick glance, know what projects are planned for the week and see who is working on what. The feature of 'split booking' is very hand as well.

Vorteile

Ease of use, highly customisable and visually appealing.

Nachteile

Something that could be added is the option of duplicating a scheduled project from one resource to another.

Antwort von Resource Guru

Hi Angela

Thanks for sharing your feedback with us :) I just wanted to let you know that you can quickly duplicate bookings from one resource to another by using SHIFT+drag, so there's no need to manually create bookings! You can find further details about it just here: https://help.resourceguruapp.com/en/articles/2942096-duplicate-or-copy-calendar-events

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 15.10.2021
Nikki
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.1.2018

A great way of organising your day

Vorteile

That you can easily move jobs around if they need to change and can book off holiday time and meeting time so that you don't overbook yourself.

Nachteile

The waiting time bit could be better if time is overbooked - doesn't allow for different lengths of working days.

Antwort von Resource Guru

Hi Nikki,

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can most definitely customise the availability of each of your resources on a daily basis - not every day has to have the same availability.

You can set resources normal availability (which is the availability which repeats on a weekly basis) and you can also create availability exceptions if you need to make a temporary change to someone's normal availability.

You might find this article on resource availability useful https://help.resourceguruapp.com/customer/portal/articles/2162590

I hope this helps, but please get in touch if you have any questions. We're always happy to help!

Thanks,
Kat

Beantwortet am 17.1.2018
Urs
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 4.11.2022

Ressource management with resource guru

We have a team with 13 persons, and resource guru helps us to have an overview about our capacity regardign the differents task people have to do.

Vorteile

flexibilityeasy of usefast overview about capacity

Nachteile

I would like a more powerful project overview on the scheduling page (for example sum of all hours planned for a specific project, wihout going to reports)

Antwort von Resource Guru

Hi Urs

Thanks for sharing your feedback :)
We recommend having the Schedule open and the Reports in a second tab, so you can switch between the tabs quickly in order to see the total hours of a project or client. It's worth to mention that we have plans to improve our Projects and Clients view within the Schedule in future, so we'll make sure to keep you updated on those enhancements.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 21.12.2022
480 Bewertungen