Cornerstone LMS Erfahrungen

Vorteile

Cornerstone LMS ist sehr einfach zu bedienen und bietet alles an, was man für das interne Lernen innerhalb eines Unternehmens braucht.

Nachteile

Mehr Updates wären interessant und eventuell der Ausbau der/einer Mobilanwendung

Vorteile

I like that CSOD is an integrated HRIS system. It has a great end-user experience and a nice interface.

Nachteile

Some of the file size limits are an issue. and some of the functionality does not work as one would assume. However, there are a lot of tools and resources to find ways to make the functionality work for your company.

Vorteile

I think that the recent changes have made the system more user friendly, but it is still not the most clear system. It manages transcripts fairly well.

Nachteile

I assume (as I was hired after implementation) that you need to request it, but our permissions are more limited than I would like. We can't run reports like utilization metrics, or who is in what security role which really limits our abilities. We also don't have backend design privileges and as a web developer that is infuriating.
I would say usability is less than desirable as there are HTML issues, and Transcript functionality confuses people.
There isn't a natural or logical way to set up accommodation requests even when using custom forms, which in my opinion is a very bad issue. We of course have text in the email, but it's insufficient and has caused issues.

In Betracht gezogene Alternativen

Moodle und Blackboard Learn

Warum Cornerstone LMS gewählt wurde

I can't guarantee I selected the right product we switched from but we switched due to the very limited functionality.

Gründe für den Wechsel zu Cornerstone LMS

We chose it for functionality as Cornerstone offers a lot. I will say that the scope of what we need has shifted and I am not sure that it would have ended on the same decision if we were making it now.

Vorteile

I like that Cornerstone is constantly releasing new tools and features to enhance the LMS. They really listen to their customers and take in all advice to make necessary upgrades.
The software is easy to navigate and use. Making ILT sessions and events is straightforward. I also like how you can add badges to a learning object so that way learners feel good when they accomplish something. Also, the reporting capabilities are great and there are a number of reports you can generate to analyze how the system is being utilized.

Nachteile

The Quiz functionality of the system is not good and not easy to use.
Its not modern and every test you make has to be out of 100. Also, you can drag and drop questions in whatever order you want them to be. The tool is limited and needs to be upgraded for easier use.

In Betracht gezogene Alternativen

Brightspace

Gründe für den Wechsel zu Cornerstone LMS

Approval Workflow - we needed managers to get notified whenever an employee registered for an event through the system for scheduling purposes.

Vorteile

Cornerstone was an improvement over the LMS platforms we were using 5 years ago. It handles large amounts of learning objects and dynamic assignments well if its simple. It doesn't like complicated assignments. The system works well with a simple set of learning objects assigned to a simple group with a due date. If you need to build a complicated group (one with many parameters), it may not work as well. Also the removal of items is a challenge when you are removing from a large number of transcripts.

Nachteile

the administration of cornerstone is not straight forward. There are a lot of nuances that come up when you are completing various activities. There is also the inconsistencies with various screens throughout. In some areas you can click check all or uncheck all to select multiple objects. In other areas you cannot and have to click individually, which is time consuming.

In Betracht gezogene Alternativen

Adobe Learning Manager und Docebo

Warum Cornerstone LMS gewählt wurde

Company had expanded number of users. We wanted a standardized system.

Gründe für den Wechsel zu Cornerstone LMS

Cornerstone presented an impressive list of features including automation.

Vorteile

Cornerstone offers one of the better LMSs that I've managed in my career. They continue to update the system with new features and evolve it with emerging technology like machine learning and mobile compatibility. It supports all of the content we use and user management is relatively painless. Each area of the system integrates with the others. This allows for a very cohesive performance management suite.

Nachteile

The weak spot of Cornerstone is their customer service. It has been a pain point for several years. They say they are working on improving it and sometimes they do, but it still has a long ways to go. I also wish the system had more robust mobile compatibility. This is something they have been working on, but they are behind some competitors. They also need further support for multimedia, specifically video.

Vorteile

I love the integrated Cornerstone suite of products for ease of use with system management. We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.

Nachteile

Not much! It was a great value for a wonderful product. The implementation was a lot of work to coordinate internally for our company wide team, but it was worth it.

Vorteile

A major pro is the customer service that cornerstone provides. They have rapidly developed how they consume cases in order to provide timely responses. They also provide in-depth documentation, webcasts, beta groups and live trainings around every release cycle of new features. Cornerstone really allows the clients to drive the future of their system.

Nachteile

I wish their was more opportunities for customization. For example you are able to create custom pages but you are restricted to Cornerstone's layout and HTML/CSS scripting.

Vorteile

For the user: Modern and intuitve

For admins: Lot´s of configuration items and options
The huge community (in their own Cornerstone-Instance!) and the very good product-documentation, including training-materials, etc.

Nachteile

Oldschool-Interface in the backend
Sometimes too complex

In Betracht gezogene Alternativen

SAP SuccessFactors HXM Suite, rexx systems und Workday HCM

Warum Cornerstone LMS gewählt wurde

We were looking for one central tool for our talent-processes

Gründe für den Wechsel zu Cornerstone LMS

Combination of the provided features with a attractice pricing-model

Vorteile

There is a tremendous amount of flexibility in the tool to address various audiences. We are able to use our PeopleSoft user data to funnel what is seen by whom, assigned to whom, etc.

Nachteile

With the flexibility comes a lot to learn. It takes quite a while to become proficient in all the areas of the tool.

In Betracht gezogene Alternativen

Absorb LMS und Docebo

Gründe für den Wechsel zu Cornerstone LMS

Cornerstone can do all the customization we need!

Vorteile

What I like most about Cornerstone is that I can add and track our courses and customers who have attended our courses. A majority of our courses are offered virtually so being able to effectively track attendance for these courses in a simplified way is very beneficial to us. We also have advanced courses that our customers need and since we do not allow customers to take an advanced course with the pre-requisite course is extremely valuable to us. We do not want out customers to get frustrated when they attend a training that overwhelms then when they should have take a introductory course first. Cornerstone makes this easy to implement our protocol. I also like they customer can easily receive email confirmation when they locate and register for the course. They also can get in their email the Student Manual for the course and also integrate the date/time of the course in the email application.

Nachteile

Sometimes, our customer don't know exactly where to go to launch a course they are scheduled to attend. They have to go to their User Profile and look at their transcript. Although most customers to locate this, some can not. We wish it could be easier so that our customer attendance is high and we can continue educating our customers on the products we offer.

Vorteile

This is a flashy LMS. It looks great to the user. For a large organization, this was helpful with tracking regulatory trainings and more. It has all the bells and whistles.

Nachteile

The reason I would never recommend this to a colleague is because of the price and admin functions. First, the price. We were shown from the beginning, everything the system could offer, which we obviously loved, but shame on us for not asking additional questions. What we saw and what we got were different. For additional pricing, we could add on. Even customer service hours were charged. In the end this costed triple what we originally thought.

Furthermore, my second issue was the admin functionality. It was extremely complicated. We had 12 trainers working on the back end to get it implemented, on top of that we eventually hired 3 full time employees to work on the admin part for upgrades, running reports, etc. That is obviously another cost.

As much as the system was user friendly... It wasn't worth the cost when there are plenty of learning management systems that are user and admin friendly, for less.

Vorteile

I love the versatility of it. There isn't just one way to do something. We have come up with creative ways to achieve and end goal. I also LOVE the Cornerstone Success Center and the Knowledge Base. It's so amazing how theyve built a community of their customers that's actually engaging and helpful!

Nachteile

The system itself is not difficult to learn. Just like any other system, you have to learn it and get comfortable with it. I also dislike that some of the functionality is antiquated (like groups) or just looks "old" (like the test engine). Cornerstone is making strides in updating pieces of the system and we have been so happy with their updates in reporting, the LAT, the content uploader, and Edge.

Vorteile

Learning/Performance/ATS/Succession all in one place.
Customization, allows you to really think outside the box to meet use cases.
Robust curriculum builds
Versatile checklist, we use for skills and onboarding
Certification tracking
Easy of use for end users
Reporting - love the recently updated reporting 2.0
Performance Evaluations, very smooth process and easy to account for multiple steps and calibration.

Nachteile

Customer Service, while improving is still not timely.
ATS, while improving there are several issues to work though. The largest being how rehires are handled.
External Registrants being seen as internal causes system issues

Vorteile

Cornerstone OnDemand is a great product to use for learning.
The specific way I use the product at this time is to deliver, track, and record keep all the compliance training that is provided to each employee.
The new Reporting 2.0 tool has an amazing functionality called Exception Reporting.
This allows you to ensure that all persons required to take a training have in fact been assigned the training. This is extremely helpful to ensure that no employee is missed and everyone meets their annual training requirements. Additionally, Cornerstone has an amazing group of individuals that are available when you have a question. There are multiple ways to get assistance, from online Help Center to over the phone Office Hours to topic specific training with their trainers.
I highly recommend using Cornerstone OnDemand as your next LMS.

Nachteile

I don't like that when you 'page back' you have to re-enter your criteria. It would be great to be able to go back one page and have your selections be there and not have to start over. I'm sure they are working on a fix though.

Vorteile

1. Quarterly releases with a transparent road map
2. Offers a Client Portal to connect, ask questions & make suggestions, which actually gets used & is useful
3. Scheduled down times are limited
4. Recent updates have added a more modern UI/UX

Nachteile

1. Global Product Support
2. Global Product Support
3. Global Product Support
4. If you plan on using CSOD's other modules (e.g. Performance, ATS, etc) keep in mind that there is no consistency & the UI/UX will be different depending on where the user is in the system. Although you cannot consider this a con of their LMS.

Vorteile

Cornerstone offers a large base of resources to use and learn the system. Not only is it user friendly for employees, but also allows for ease of tracking training from an admin perspective. Although security can be complicated, the system offers many choices in how companies would like to set up user access. The ability to customize the system to meet organizational needs is great. Continuous updates to the system in order to make improvements and add enhancements is definitely a plus.

Nachteile

Some older features can use a facelift. When questions are submitted, the response time is slow. Instead of removing features in order to add new ones, would be beneficial to leave those that work well while adding additional features instead of removing those that clients appreciate in order to make room for new features. Improvements to the mobile app are needed in order for it to be a full experience for users as it is on the web.

Vorteile

Cornerstone LMS (and other features) is extremely versatile and can handle everything that we throw at it. We operate with a co-op sort of set up with many different business units in the same LMS, and it works beautifully.

Nachteile

Some aspects are a bit "steppy" to create, such as building performance tasks. It would be extremely handy to be able to create a review process all in-line, instead of having to build each subsequent piece separately before putting the whole task together.

Vorteile

Learning Assignment, Skills, machine learner, admin roles, manager's reporting, content rating, search engine, publishing easy

Nachteile

Points and badges is very basic. Leaderboard has points for all content so not easy to use for specific divisions. Dashboard (would be helpful to put constraint on data shared on Dashboard, i.e. manager to see their direct reports but when in a reporting role that is global, not possible to share a Dashboard for direct report . Cornerstone should work more on gamification, reinforcement knowledge questions integrated in their content or custom content.

Vorteile

Working to integrate Cornerstone with our business had some challenges with setting up the system with our vendors, both current and previous. While we still have trouble with our integration from ADP to Cornerstone, our transition to the system has been pretty smooth. The system offers SSO Access which cuts down on the need to reset passwords and has a very sleek and intuitive design. I think that is the best part of the software - end users find the tool easy to access.

Nachteile

As a Learning Administrator, I am responsible for updating content and learning assignments throughout the organization. Versioning content and their associated assignments in Cornerstone is very confusing, and I often make mistakes that cannot be reversed. I think that is what is challenging about Cornerstone - once you submit a change, it is difficult to undo without a back-end service.

Vorteile

The learner interface is very easy to use and very modern. Learners can find training rather than always relying on training being pushed to them

Nachteile

There are some features that are a bit outdated and can cause the administration to be a little more involved than it needs to be.

Vorteile

The ability to create groups and assign training to those groups systematically.

Nachteile

This may just be the way our company has set it up, but for me, reporting is not always intuitive. When you assign training as part of a bundle such as "New hire", "Annual recertification", ect. the individual class inside the bundle doesn't pull in report by that course name. You must select every bundle in which the course is assigned to get an accurate report of completions.