BoomTown Erfahrungen

Vorteile

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

Nachteile

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

Vorteile

It's super easy to use, once you work with them. Their canned drip campaigns work. They're property alert system is as good as I've seen (but it lacks a few functions I'd like). The interface for the client is excellent. It's super easy to stay organized.

Nachteile

They flag emails as invalid when they are valid. They claim there was a hack that caused ALL @mac.com and @me.com emails to be flagged as invalid and they claimed it was a common problem, yet when I email those addresses from my gmail account they go through. I can't tell if a person read a text. I can't distinguish between an email or phone listed as invalid from one that opted out (they should be identified differently. I'd like them to make it easier to embed images in communication.

Vorteile

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Nachteile

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

Vorteile

The leverage I could have gained with the automation.

Nachteile

I didn’t like that the Consierge occasionally sounded like it was automated.

Vorteile

Easy to get client information
Calendar and reminders are very helpful.
Easy to update client information all from one screen.

Nachteile

Nothing. The system does allow you to do anything that you need to do. Its user friendly. Team members can also access client information. I really can't say anything negative about Boom town.

Vorteile

Keeps me on track with contacting my database.

Nachteile

The price is the least favored feature... aside from that I use it and love it.

Vorteile

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Nachteile

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

Vorteile

It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.

Nachteile

Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.

Vorteile

The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.

Nachteile

Outated UI/UX but they have been getting better with updates.

Vorteile

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Nachteile

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

Vorteile

I liked the deal that they gave my deal to be a user, and the amounts of other technologies they integrate with.

Nachteile

I just felt as if I was lied to in the onboarding process. The system does not bend and mold to the way our team works.

Our support person was kind, but kept trying to upsell and push us towards more things than we were comfortable with

Vorteile

Love the automation texts, emails and follow up. It helps to have the to do's easily accessible. It's a great platform to work off in terms of seeing everything the lead looks at when they registered when they were last on the site also having a phone app for getting alerted when they respond to texts emails or have questions about a property. I have a team of 2 other agents and the leads are dipsursed evenly.

Nachteile

I dont like that everytime you click on something within the lead platform, the screen reloads and you have to wait to enter the next item or notes or to simply go to the next lead effortlessly.

Vorteile

I liked that the software is user friendly and all records were well organized.

Nachteile

I hope that BoomTown is able to lower their monthly cost. It seems higher than most softwares for the amount of leads received.

Vorteile

Boomtown (BT)is my saving grace for ensuring that tasks are completed on time. I use BT to communicate with clients without having to use my personal cell, to communicate with our broker about listing details, and when other employees are out of the office, I can ensure that their to-do's are done as well.

Nachteile

I wish there were more options for assigning leads- more customization. We tried using the tools available but they didn't work for what we needed. Otherwise, BT is fabulous.

Vorteile

Boomtown is easy to use and has Made the process of keeping in touch with clients as simple as can be. I used to have top producer and found it complicated. I appreciate all of the features of boomtown. It is a great way to keep In touch

Nachteile

I feel like the to-do list is a little repetitive And somewhat annoying. I think the to-do list should only consist of things that you Specifically request a reminder for and/or put on a calendar

Vorteile

It works!

Vorteile

I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Nachteile

Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

Vorteile

The love the ability to log all of my follow up and set new to dos for myself. It all helps me stay on track daily and not forget about a follow up. I know it has gotten me many sales. I love that your able to set up your clients with searches, and can view what they are seeing and their activity on the site as well.

Nachteile

I really like all areas of the site. I really cant think of anything. The only possible thing is sometime the leads put fake info just to see the listings

Vorteile

Lots of communication options including email and text. Ability to easily follow the chain of communication within the software. To-do and Follow-up task assignment is easy to use. Love that is shows who is online in real time. Custom emails and text messages, bulk communication options, and scheduled communication is a huge benefit.

Nachteile

Difficulty using the mobile app without glitches

Vorteile

Easy to use. Categorization, automation, tags, e-alerts, admin tools, optimization...my agents love it!

Nachteile

This one is a struggle for me. There is not much I don't like about BT. I would say that the thing I like least is the mobile version...thats not very easy to use nor offers the same as desktop...when we are on the go all the time its a little frustrating that we can't easily use it on our phone....especially as the team leader/ Admin.

Vorteile

I like the usability of this. The system has a ton of options and does a great job helping us stay on top of our clients. I like the search ability of the tags.

Nachteile

I would like to be able to update my website on my own time. Having to go back and forth with a rep is time consuming and sometimes its hard to get across what actually want it to look like.

Vorteile

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Nachteile

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Vorteile

I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.

Nachteile

I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.

Vorteile

This is a very advanced CRM and works well for the money. It is easy to use and set up automated drips for emails and texts. The best part about this was the tracking feature within the searches from your website. It told you when anyone came to your site or clicked through the emails sent.

Nachteile

The cost is pretty high for this product. I used this product when my broker supplied it but switched over when I had to pay for my own.

Vorteile

The ability to know what a client wants by following their site history. Great feature.

Nachteile

The cost. Starting up in near impossible without having a large budget.