Nutzerbewertungen im Überblick

Über BoomTown

Boomtown bietet Marketing- und Vertriebsautomatisierungslösungen für die Immobilienbranche. Mit Boomtown können Maklerteams eine Website zur Lead-Generierung auswählen und anpassen, Leads verfolgen und pflegen sowie den Erfolg...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,5
Bedienkomfort
4,4
Kundenbetreuung
4,5

Nutzerbewertungen zu BoomTown durchsuchen

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Carli
  • Branche: Immobilien
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.1.2019

User-Friendly CRM

BoomTown is an awesome CRM that makes classifying leads incredibly easy. It's got multiple pipelines that help users to see which leads are hot and which ones are less. The software has an excellent setup that makes communications with leads very visible and easy to follow.

Vorteile

It is user-friendly. Easy to see leads in different categories.

Nachteile

You can't actually delete trash leads. The leads go into a trash category, but it seems cluttered to have junk leads stay in the system.

Leaanne
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.4.2019

6 Year User

It was great! Far exceeded our expectations and helped us build great lead conversion systems!

Vorteile

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

Nachteile

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

Frank
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
3

2
Bewertet am 23.3.2022

Way over priced for the value

I am overall let down by the system. Wish I would have found Follow up boss sooner versus throwing money away with this system. The opt outs are ridiculous.

Vorteile

The website was fairly decent. Also, the simplicity was good but for the price, there is a lot better out there.

Nachteile

The price was ridiculous and did not bring enough value in order to charge so high. A lot of times the price is backed by the value a system brings but not in this case.

Die besten Alternativen zu BoomTown

Andrew
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

4
Bewertet am 7.5.2022

Unethical customer service from my staff.

I had a truly unexpected and important reason for wanting to leave my contract early, was honest as I was told it wasn’t a “qualifying reason,” but said I would be honest in trying to get out of it and therefore was told I would owe the entire 12 months. I even said I had plans to try BoomTown again in the future. I told her that I let people out of contracts early for various reasons because it’s good business to treat people with respect and compassion when technically I could not let them out when they have a good reason. She said I would have to pay the entire amount to get out and threatened that they’ve won before when it came to attorneys. I said I was simply asking for the same ethical business practice that I give and after asking for her manager 5 times (I was never given their name or transferred), she said she would charge me $2400 to leave early but service cut off immediately. Later I was told a month’s notice is needed so that’s another $800 (it was actually over $800). I am writing this review because I felt that though technically they didn’t have to let me out of my contract, ethically it would have been a good decision and good business. I don’t think I’ve ever written a bad review and was very happy with BoomTown but when it came down to it and there was lack of cooperation, after having to pay thousands of dollars, I find it important to write this review. My hope is that someone will reach out to me to try and make this right.

Vorteile

The leverage I could have gained with the automation.

Nachteile

I didn’t like that the Consierge occasionally sounded like it was automated.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2019

Centralized CRM

When a problem arises they are swift to respond and correct the issue. They roll out added features often that allow a more productive relationship with my database.

Vorteile

Keeps me on track with contacting my database.

Nachteile

The price is the least favored feature... aside from that I use it and love it.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 27.1.2019

Unbelievably User Friendly!

Vorteile

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Nachteile

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

Bre
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.12.2018

Best System I’ve Seen

I have had an amazing experience with Boomtown. Always helpful staff, easy to operate userface, and clean/modern look.

Vorteile

My favorite thing about BT is their customer service. I know that if I have a problem or question I can always get a timely, helpful response. I also love how user friendly the system is and all the help/training tools that are always available.

Nachteile

The thing I like the least is that I am not able to add my own Stage category for clients. Such as adding a category for mets that aren’t qualified but being dripped on.

Terra
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 10.7.2018

Boomtown is great for real estate teams wanting to organize their daily tasks

Boomtown has given me an easy way to manage and track my progress, helping me save time and close more deals.

Vorteile

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Nachteile

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

Randie
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
1

5
Bewertet am 14.6.2023

Easy to use

Vorteile

Love the ease of adding a contact and keeping track of where they are

Nachteile

Would really like if there was a way of using own phone number for my boomtown number. This way we don't have to have several numbers that a client is saving

Ashwin
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.3.2021

Real estate leads

Liked it. Loved the CRM easy to use and worth the money.

Vorteile

Like this platform. One of the best way to generate real estate leads. Simple yet effective. Liked it.

Nachteile

Nothing in specific. As usual some of the leads weren't that great. But it gets expensive over time.

Antwort von Inside Real Estate

We are so glad to hear that you are finding BoomTown to be a simple, yet effective tool! Our team works hard to design a user-friendly platform. Thank you for taking some time to leave us a review!

Beantwortet am 1.4.2021
Timothy
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 22.6.2018

Just getting started just learning about how to use it. For the new person getting started a...

Just learning

Vorteile

It keeps track of the progress of each client to some degree in reminders or things to do. If there was a way to better screen each client as to how motivated they are by asking questions upfront and along the way that would be great. If the system had a spreadsheet that one could see what each template was already in the system without having to go to each one one at a time to see if it fits would be way easier to use more quickly in following up on each client. Whether it be a text or email follow up. If the system had a way to monitor the user as to how they are using it and then give helpful suggestions while using it to make it easier to use would be great.

Nachteile

When I have tried to transfer the clients to the mojo dialer that I have selected it keeps saying zero contacts are transferred to call from . Can't figure out why it would be nice to have a pop up window that would ask a question what are you trying to do when one has repeated the same thing more than once getting the same results. It would also be nice to have more categories to choose from to put clients in as future clients instead of just watch or if we could put them in a x number of months to call back on that would automatically move up the category to the next level so we don't have to remember to move them forward but could if we wanted to. An automatic text asking if they have completed the next step in getting a home. And then reclassify them depending on their answer. When I spend all day just doing my follow ups and not having qualified leads to show property to the system becomes to time consuming and keeps me doing non money making activities. The key is to get people out there looking knowing they are qualified to be looking at what they are seeing. Yet not before they are ready to do it because of existing circumstances such as a lease a credit score paying down debt length of employment amount of income medical issues down payment amount or options. If prospects could see the steps to take and how they can progress by completing each step everyone would be happier doing the next step. Show property writes contracts.

Eduardo
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.1.2020

Boomtown is great as a CRM

Boomtown is great and I do not plan to leave it because it truly helps my business.

Vorteile

The CRM and smart-drip functions are fundamental! I also love how one has an MLS website and you can track your client's clicks, favorites, and interest.

Nachteile

Boomtown Edits
https://boomtown.force.com/successcommunity/s/ideas?utm_medium=email&utm_source=supportcasefeedback

1. When a Zillow leads come in, they are automatically marked as source “Zillow”. When adding a new lead yourself, “ZillowForm” is the only Zillow option; “Zillow” as a source option would be the ideal for organization and they would all stay equal.
2. eAlerts subject line and message can not be edited, can we see editing capabilities please?
3. When a client fills out the contact form, an automatic email goes out to the client. This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message. Can we please have editing capabilities for this message and the subject line?
4. Smart-drip sending at a specific time.
5. Bug found: eAlert % is not populating correctly because it counts leads that have opted out.
6. Bulk change To-Do dates

JESSICA
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.7.2021

Great Lead Management

Our agents seem to be happy using the system and so are we!

Vorteile

You can import from other databases. There are so many drip campaigns you can "set and forget". Super easy to use!

Nachteile

There doesn't seem to be a spam filter for false incoming leads and I would like to see that put in place.

Antwort von Inside Real Estate

We so appreciate you leaving us a review, Jessica! Glad that you are finding BoomTown easy to use.
In regards to the idea to implement a "spam" filter, this is something we have thought about, but we have seen so many times over the years these "trash" leads turn into real people. Ultimately, the best course of action is to simply put them in the trash category and don't worry about them. The system will notify you if they update their info at any point, so if things change, you will be informed! Hopefully this makes sense.
Thanks again for leaving us a review!

Beantwortet am 12.7.2021
Cici
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 12.7.2021

BoomTown

Overall a good experience.

Vorteile

I liked that the software is user friendly and all records were well organized.

Nachteile

I hope that BoomTown is able to lower their monthly cost. It seems higher than most softwares for the amount of leads received.

Antwort von Inside Real Estate

Hi Cici! Thank you so much for leaving us a review. We are glad to hear that overall, your experience has been good. In regards to the cost of leads, those do tend to fluctuate based on season & search traffic. Our recommendation would be to simply reach out to our Support Team if you feel that prices are higher than they should be. They can coordinate with our Digital Strategy team to audit your account and ensure that CPL is performing how it should. Our team is here to help!
Thanks again, have a great day!

Beantwortet am 14.7.2021
Jennifer
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2019

Boomtown is the Bomb

BT is our "bible"- it's the most efficient way we communicate about listings.

Vorteile

Boomtown (BT)is my saving grace for ensuring that tasks are completed on time. I use BT to communicate with clients without having to use my personal cell, to communicate with our broker about listing details, and when other employees are out of the office, I can ensure that their to-do's are done as well.

Nachteile

I wish there were more options for assigning leads- more customization. We tried using the tools available but they didn't work for what we needed. Otherwise, BT is fabulous.

Adrian
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2021

Make your Job/Life more easy!

Vorteile

This product is what allowed our business to scale. Boomtown allowed our agents to manage more clients with less time. This took their business to the next level.

Nachteile

There have been very few cons to this CRM. When things have come up that need to change with the industry BT has made those changes and is always seeking to improve the platform.

Antwort von Inside Real Estate

We are glad to be a part of your journey, Adrian! Our team is happy to hear that BoomTown has helped you all scale your business. Thank you so much for taking the time to leave us a review, we so appreciate it!

Beantwortet am 23.7.2021
Ricco
  • Branche: Immobilien
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.9.2019

Boomtown Review

I really think Boomtown is outstanding and I have no plans in not using it in my future!

Vorteile

Boomtown has many options it offers it's user that it might seem a bit overwelming but considering the advantages you have over other lead generation platforms it's not. I love Boomtown and I would absolutely recommend it to other realtors who are looking to have a vast amount of leads and organize the client leads.

Nachteile

Better texting templates. I would like for Boomtown to provide better texting templates.

Arlie
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.6.2017

Mr

So many, real;y i can't list them all but top of mind are the following:
ease of communicating to agents (I'm a lender) the updates that they need before making the next call (and vice-a-versa)
Simple followup scheduling making it a no-brainer.
100% reliable the DB has never been down (even when bad storms evacuated Charleston, S.C.)

Vorteile

I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Nachteile

Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

Gina
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.7.2018

Boomtown helps me stay on track every day in my business

Vorteile

The love the ability to log all of my follow up and set new to dos for myself. It all helps me stay on track daily and not forget about a follow up. I know it has gotten me many sales. I love that your able to set up your clients with searches, and can view what they are seeing and their activity on the site as well.

Nachteile

I really like all areas of the site. I really cant think of anything. The only possible thing is sometime the leads put fake info just to see the listings

Tiffany
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2019

Elevated my business

I feel more and better connected with my clients. This system helps me stay on top of my leads and better prepared when I’m making calls. I am able to not miss leads that are farther ways out. I truly believe if I had this system when I first started real estate, my first year would have been way more successful. The first thing I do every morning is check my category audit. It keeps me organized and better equipped.

Vorteile

The ease of staying in communication and up to date with your clients.
This software has taken the guess work out. I know what my clients receive, what they like, how often they are seeing what I’m sending. I feel more confident when calling.

Nachteile

There isn’t much to criticize on this. A few changes to the way the times to follow up maybe? I’ll put more thought into it but I love the system.

Victoria
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2018

Wonder way to keep track of leads and potential buyers

Increases your number of leads and client contact.

Vorteile

This software is user friendly and very well organized. It allows you to manage numerous leads at once without losing anyone.

Nachteile

I don't believe I have a least favorite thing about this software. The only thing I would recommend would be someway to ensure that people are putting in correct contact information like email or phone verification. There are a lot of leads that have the incorrect contact.

Deborah
  • Branche: Immobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 1.3.2021

Boom Town Training

Income has gone up

Vorteile

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

Nachteile

I would like a window shopping and one to three years before they buy added to category.

Antwort von Inside Real Estate

Thank you so much for taking the time to leave us a positive review, Deborah. We're glad to hear that things are going well with BoomTown and that your income has gone up!

Beantwortet am 4.3.2021
Gabriela
  • Branche: Immobilien
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 12.12.2018

AMAZING Tool for anyone wanting to keep track of clients!

I use BT for newly signed Buyers and Sellers to feed them information. I also use it to keep track of potential clients and closed clients. Very easy to use once you have set it up.

Vorteile

I love the versatility and thoroughness of this platform. This system will do anything you need.

Nachteile

There is A LOTto learn to be able to utilize the system....it takes a good weekend of studying and setup and then refining it.

Nathan
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.11.2018

Great CRM to Follow Up With Clients!

They have great customer support and answer very quickly!

Vorteile

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Nachteile

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Brianna
  • Branche: Immobilien
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.12.2019

Great, reasonably priced CRM

BoomTown is competitively priced, so it makes it a great budget-friendly option while still offering excellent features.

Vorteile

- Attractive interface
- Great Customer service and training
- Excellent pre-made action plans
- Easy to navigate

Nachteile

BoomTown does require a decent amount of manual work. It does have auto-drip plans, but there is a fair amount of work required from the agent or assistant. (Examples: manually removing a client from a campaign, manually creating home searches, etc.)

234 Bewertungen