BoomTown Erfahrungen

Vorteile

It is user-friendly. Easy to see leads in different categories.

Nachteile

You can't actually delete trash leads. The leads go into a trash category, but it seems cluttered to have junk leads stay in the system.

Vorteile

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

Nachteile

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

Vorteile

The website was fairly decent. Also, the simplicity was good but for the price, there is a lot better out there.

Nachteile

The price was ridiculous and did not bring enough value in order to charge so high. A lot of times the price is backed by the value a system brings but not in this case.

Vorteile

The leverage I could have gained with the automation.

Nachteile

I didn’t like that the Consierge occasionally sounded like it was automated.

Vorteile

Keeps me on track with contacting my database.

Nachteile

The price is the least favored feature... aside from that I use it and love it.

Vorteile

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Nachteile

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

Vorteile

My favorite thing about BT is their customer service. I know that if I have a problem or question I can always get a timely, helpful response. I also love how user friendly the system is and all the help/training tools that are always available.

Nachteile

The thing I like the least is that I am not able to add my own Stage category for clients. Such as adding a category for mets that aren’t qualified but being dripped on.

Vorteile

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Nachteile

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

Vorteile

Love the ease of adding a contact and keeping track of where they are

Nachteile

Would really like if there was a way of using own phone number for my boomtown number. This way we don't have to have several numbers that a client is saving

Vorteile

Like this platform. One of the best way to generate real estate leads. Simple yet effective. Liked it.

Nachteile

Nothing in specific. As usual some of the leads weren't that great. But it gets expensive over time.

Vorteile

It keeps track of the progress of each client to some degree in reminders or things to do. If there was a way to better screen each client as to how motivated they are by asking questions upfront and along the way that would be great. If the system had a spreadsheet that one could see what each template was already in the system without having to go to each one one at a time to see if it fits would be way easier to use more quickly in following up on each client. Whether it be a text or email follow up. If the system had a way to monitor the user as to how they are using it and then give helpful suggestions while using it to make it easier to use would be great.

Nachteile

When I have tried to transfer the clients to the mojo dialer that I have selected it keeps saying zero contacts are transferred to call from . Can't figure out why it would be nice to have a pop up window that would ask a question what are you trying to do when one has repeated the same thing more than once getting the same results. It would also be nice to have more categories to choose from to put clients in as future clients instead of just watch or if we could put them in a x number of months to call back on that would automatically move up the category to the next level so we don't have to remember to move them forward but could if we wanted to. An automatic text asking if they have completed the next step in getting a home. And then reclassify them depending on their answer. When I spend all day just doing my follow ups and not having qualified leads to show property to the system becomes to time consuming and keeps me doing non money making activities. The key is to get people out there looking knowing they are qualified to be looking at what they are seeing. Yet not before they are ready to do it because of existing circumstances such as a lease a credit score paying down debt length of employment amount of income medical issues down payment amount or options. If prospects could see the steps to take and how they can progress by completing each step everyone would be happier doing the next step. Show property writes contracts.

Vorteile

The CRM and smart-drip functions are fundamental! I also love how one has an MLS website and you can track your client's clicks, favorites, and interest.

Nachteile

Boomtown Edits
https://boomtown.force.com/successcommunity/s/ideas?utm_medium=email&utm_source=supportcasefeedback

1. When a Zillow leads come in, they are automatically marked as source “Zillow”. When adding a new lead yourself, “ZillowForm” is the only Zillow option; “Zillow” as a source option would be the ideal for organization and they would all stay equal.
2. eAlerts subject line and message can not be edited, can we see editing capabilities please?
3. When a client fills out the contact form, an automatic email goes out to the client. This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message. Can we please have editing capabilities for this message and the subject line?
4. Smart-drip sending at a specific time.
5. Bug found: eAlert % is not populating correctly because it counts leads that have opted out.
6. Bulk change To-Do dates

Vorteile

You can import from other databases. There are so many drip campaigns you can "set and forget". Super easy to use!

Nachteile

There doesn't seem to be a spam filter for false incoming leads and I would like to see that put in place.

Vorteile

I liked that the software is user friendly and all records were well organized.

Nachteile

I hope that BoomTown is able to lower their monthly cost. It seems higher than most softwares for the amount of leads received.

Vorteile

Boomtown (BT)is my saving grace for ensuring that tasks are completed on time. I use BT to communicate with clients without having to use my personal cell, to communicate with our broker about listing details, and when other employees are out of the office, I can ensure that their to-do's are done as well.

Nachteile

I wish there were more options for assigning leads- more customization. We tried using the tools available but they didn't work for what we needed. Otherwise, BT is fabulous.

Vorteile

This product is what allowed our business to scale. Boomtown allowed our agents to manage more clients with less time. This took their business to the next level.

Nachteile

There have been very few cons to this CRM. When things have come up that need to change with the industry BT has made those changes and is always seeking to improve the platform.

Vorteile

Boomtown has many options it offers it's user that it might seem a bit overwelming but considering the advantages you have over other lead generation platforms it's not. I love Boomtown and I would absolutely recommend it to other realtors who are looking to have a vast amount of leads and organize the client leads.

Nachteile

Better texting templates. I would like for Boomtown to provide better texting templates.

Vorteile

I like the advanced search features most I think, The ease of handling todo's when set. Love the integrated text and email campaigns. Haven't delved into Drip campaigns but can't wait to automate that from some of the pros hopefully on the Bombassadors hub. I have to say that I am 100% compelled to get into and live in my database on a daily basis. These calls allow me to make new friends every time I start to call people and it becomes a party so I'm thrilled because there are no restrictions that I have seen thus far that keep you from having serious fun while making money!

Nachteile

Gosh I don't even know because I haven't ran into one single thing that couldn't be done, However I haven't used it long enough to fully run it through it's paces. The only thing I haven't been able to do is export my email and text templates created under another user to my account once it was setup.

Vorteile

The love the ability to log all of my follow up and set new to dos for myself. It all helps me stay on track daily and not forget about a follow up. I know it has gotten me many sales. I love that your able to set up your clients with searches, and can view what they are seeing and their activity on the site as well.

Nachteile

I really like all areas of the site. I really cant think of anything. The only possible thing is sometime the leads put fake info just to see the listings

Vorteile

The ease of staying in communication and up to date with your clients.
This software has taken the guess work out. I know what my clients receive, what they like, how often they are seeing what I’m sending. I feel more confident when calling.

Nachteile

There isn’t much to criticize on this. A few changes to the way the times to follow up maybe? I’ll put more thought into it but I love the system.

Vorteile

This software is user friendly and very well organized. It allows you to manage numerous leads at once without losing anyone.

Nachteile

I don't believe I have a least favorite thing about this software. The only thing I would recommend would be someway to ensure that people are putting in correct contact information like email or phone verification. There are a lot of leads that have the incorrect contact.

Vorteile

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

Nachteile

I would like a window shopping and one to three years before they buy added to category.

Vorteile

I love the versatility and thoroughness of this platform. This system will do anything you need.

Nachteile

There is A LOTto learn to be able to utilize the system....it takes a good weekend of studying and setup and then refining it.

Vorteile

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Nachteile

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Vorteile

- Attractive interface
- Great Customer service and training
- Excellent pre-made action plans
- Easy to navigate

Nachteile

BoomTown does require a decent amount of manual work. It does have auto-drip plans, but there is a fair amount of work required from the agent or assistant. (Examples: manually removing a client from a campaign, manually creating home searches, etc.)