Hubstaff Erfahrungen

Vorteile

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

Nachteile

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Vorteile

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Nachteile

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Vorteile

It precisely shows how employees work. It will show if you're idle.

Nachteile

It will not respond without notification and it will stop. When you look into the app to time out that's when you will see it stopped and you will lose the time because it stopped.

Vorteile

I appreciate the ability to track employees' locations and record time based on their geographic location. This feature is available through Hubstaff, and it allows me to easily monitor the activity of my team members, particularly those who work in different locations. This has been particularly beneficial for distributed teams, and it has improved our coordination and collaboration.Hubstaff provides detailed reporting and analytics on teamwork time, productivity, and efficiency in addition to location tracking. This information has enabled us to make more informed decisions and improve our work processes. The ability to analyze how time is distributed and where changes can be made has allowed us to maximize productivity while reducing inefficiencies.

Nachteile

Hubstaff's integration with other tools is one of its limitations. While it includes some integrations with specific tools, I believe this section could be expanded to include more options. As a digital marketer, I use several tools that are specific to my job, and it would be advantageous to have a deeper integration with them within Hubstaff.

Vorteile

The customer service at Hubstaff is second-to-none. They are super responsive and attentive to our account. The clarity in the dashboard and ease of use of the app and online tracking tool is superb. It was extremely easy to implement in our team and get team members onboard for utilising the app through the use of badges and "friendly competition".

Nachteile

The fact that PTO doesn't count towards the total weekly hours for a team member, which is should so that we can see the team member's weekly hours inclusive of PTO.

In Betracht gezogene Alternativen

TimeCamp, Time Doctor und DeskTime

Warum Hubstaff gewählt wurde

More sophisticated app, more flexibility, better dashboard. Easier to implement across a large organisation.

Zuvor genutzte Software

TopTracker

Gründe für den Wechsel zu Hubstaff

Great competitive price for what you get. Great customer experience. Great interface.

Vorteile

I like that it comes with the integrated time doctor, detailed reports for the team activity & productivity, as well as the recruitment Hubstaff Talent platform, I'd say it's the best remote hiring platform. Have found many employees from there.

Nachteile

There's no payroll integration with Payoneer. It's tough to do payroll with limited options.

In Betracht gezogene Alternativen

TimeCamp, Monitask und Clockify

Warum Hubstaff gewählt wurde

The freelancer platform was better. Upwork is too costly to post jobs.

Gründe für den Wechsel zu Hubstaff

Hubstaff Talent & Task Manager.

Vorteile

That it keeps my time and I can track my earnings. As a user that is very helpful.

Nachteile

I havent had any problems with the app. I would like to have more customizable options on the dashboard. Like being able to select specific data from dates and times, to see my earnings within the week, day, and year and so on

Vorteile

I really like that it just works. It was super easy to install and use. Never missed any hours or any screenshots.

Nachteile

Honestly, I am happy with it all around. Its authentication was down for half an hour over all the time I used it.

Vorteile

The ease of use and the customer support when needed.

Nachteile

It was a little confusing that I had to enter myself as a user. Other than that everything is pretty seamless.

Vorteile

Hubstaff time tracking is a great feature

Nachteile

It was a bit difficult to understand at first, but once I found everything I needed, I was happy to use Hubstaff

Vorteile

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Nachteile

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

In Betracht gezogene Alternativen

Asana

Warum Hubstaff gewählt wurde

More options better pricing.

Zuvor genutzte Software

QuickBooks Time

Gründe für den Wechsel zu Hubstaff

I loved the trial and it does everything my business needs.

Vorteile

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

Nachteile

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

Vorteile

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Nachteile

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Vorteile

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Nachteile

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Vorteile

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them.
It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Nachteile

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies.

Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Vorteile

I like the ability to track individual tasks and customize a dashboard on the homepage to show the metrics that are most useful to you, the individual user.

Nachteile

The sync with Confluence takes a while to upload tasks into the pop-out timer, and I feel that time is wasted waiting for the update on the timer to occur so I can start tracking time. I also think that the way the timing works per week should be based on the individual user's time zone, and not the company time zone.

Vorteile

We especially love about hubstaff is the newly released "Hubstaff Tasks" function which allows us to track the task along with the time taken for each user. As a software company that prides itself in transparency, our clients truly appreciate seeing how their money is spent, and Hubstaff offers them the perfect easily-exported PDF files.

Nachteile

Rather than what we like least, we recognize that each platform is a growing and developing business, and Hubstaff has show us that they are constantly improving to meet customer needs.
To this extend I would love to see these improvements in the next major update:

1) To be able to connect one-single project to multiple integrations at a time, for example to Hubstaff Tasks as well as Quickbooks.

2) To be able to upgrade a single user or owner to a higher plan, so as to take advantage of the higher tier benefits.

3) To be able to edit Immutable times from external integrations, in the case of Human error in selecting projects or Tasks.

Vorteile

* Apps for OSX, iPhone
* Perfect for individuals
* Allows reports for customized date range

Nachteile

* Website is often confusing: always have to look around to find the right page for creating a customized report
* Task durations are only downloadable in hour:minute:second form, which makes it cumbersome if you're importing into a spreadsheet and still need to convert to decimal hours (e.g., convert 1:37:17 to decimal)
* Need to enter tasks when setting up a project: can't enter them in the process of entering time. Would be nice to be able to type a task in the dropdown, have the page display an alert ("Do you want to add the task 'Drive to customer site' to the project?"), add the task to the project, and update the drop-down.
* Would like the option for more flexibility in manually entering times, e.g., if I'm doing something from 9:00
a.m. to 9:38 a.m., and I realize that I haven't started the timer, give me the option of manually entering 40 minutes before 9:40 a.m., even if it's not yet 9:40.
* In general, need more configuration options (see above).

Vorteile

It allows us to easily calculate the hours worked by our remote team whilst ensuring the team are focused and easily shows us how much is owed at the end of the month. Vital tool for outsourcing.

Nachteile

There are a lot of features that we dont use, it would be really useful if it were possible to automatically schedule send us the hours worked by an employee at a time period we are able to define, so that we could easily access this information without having to generate the report. This function exists in part but the ability to set the time period ourselves would be very useful.

Vorteile

I find Hubstaff to be very useful especially in project management. Tasks can be clearly outlined for each agent and it helps you get reports on my agents and productivity increases because I can now closely follow up with the individual agents who are having trouble delivering. It’s a very easy software to use with a clean User Interface. I especially love the “Hubstaff Tasks” function as it helps me track the amount of time agents take to complete certain tasks and this is very useful information in project planning, I can now get a better estimate of the time required to carry out tasks from previous records. I haven’t had the chance to use the mobile app but it’s good to know there is that option which would be very useful when on the go.

Nachteile

Hubstaff has been splendid and it offers a lot of features, I’m really satisfied with it, maybe in a future version, the software could include a real time option for the reports.

Vorteile

What I liked the most about this software is the fact that despite of the ever growing competition in the freelancing industry hub spot is still giving every freelancer a chance to prove their worth

Nachteile

To be honest there’s literally nothing I dislike about this software but I would say that it could be even more better if they gave freelancers an option to attach their certificates and portfolio.

Vorteile

i managed to work remotely with this app and my manager introduced this software for me and showed me how its amazing tracking for time and some screenshots being taken to assure to the boss that work is in progress

Nachteile

i would say alittle bit should include a warning to the employee that he is being tracked by some managers, lucky for me my manager told me the way it goes but you can be tracked with out your consent if you don't know this app and start using it

Vorteile

The integration with many platforms and how they communicate seamlessly.

Nachteile

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.

In Betracht gezogene Alternativen

Time Doctor und Harvest

Gründe für den Wechsel zu Hubstaff

Screenshot features and the package.

Vorteile

From Time tracking, Productivity monitoring, Reporting & Online timesheets all in one software service. Time tracking anywhere or everywhere in remote location, multiple devices or any platform where your employee works. Do you wanna see your projects unfold before your very eyes, Hubstaff has this project productivity monitoring wherein it files screenshots, sites visited or apps used to create the project also it has online timesheets wherein you would know of how long did it take for a project to be done and what "possible problems" caused a delay. Tired of the old biometrics tracking to know if your employee did come to work or not? Solution? Hubstaff. Turn any of your device into a kiosk for clocking in and out of employees. Reporting comes with it too, how convenient is that?

Nachteile

Only problem with this product is sometimes it malfunctions when not updated properly else it works perfectly.

In Betracht gezogene Alternativen

Time Doctor

Vorteile

Hubstaff is great software for the time tracking. I am just a user but when comparing it to other time- tracking software I've used in the past, Hubstaff is less complicated and easy to handle/manage, especially when it comes to adjusting time. It can be intimating at first, but using it on a daily basis proved to be easy.

Nachteile

Sometimes it doesn't reset after 24 hours so the time for the new day gets added to the previous day.