MangoApps Erfahrungen

Vorteile

TinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.

Nachteile

Nothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.

Vorteile

I found the ease of adding and removing guest users for seasonal employees, with low pricing very attractive points.

Nachteile

I have issues with the tasking app, and have trouble easily completing and deleting tasks. It seems difficult to use.

In Betracht gezogene Alternativen

Yammer, Microsoft Teams, Salesforce Sales Cloud und Slack

Warum MangoApps gewählt wurde

Facebook was limiting in being able to have multiple groups for different teams, and was not secure enough.

Gründe für den Wechsel zu MangoApps

Price, ability to add guest users, ease of use

Vorteile

not much I cant honestly say there is anything it does well that I feel is indispensable

Nachteile

i only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete

Vorteile

The platform is easy to use and access. With the platform it is quite simple to build pages. It so easy to add and eliminate visitor clients that is for occasional representative.

Nachteile

A times it becomes so hard to login due to experienced complications.

Vorteile

I like working with Mango Apps. It's very easy to use and makes everything super organized. I like the fact there is an app and I can download it to my phone and use the chat function when I am on the go.

Nachteile

Sometimes there are glitches in the text feature, when I delete a preset and try to write my own text it would still show the old text and I have to go back few times until it completely get erased.

Vorteile

What we have loved most about about MangoApps is how helpful the team was in guiding us through every step of the implementation. The system is great for being able to give your company's personal look and ease of imputing information.

Nachteile

At first the system seems overwhelming because there are so many potential functions you can use in the system. Recommend to anyone to first figure out what you want to use the tool for and turn off the other functions at first.

Vorteile

Ability to create individual projects within which you can have message feeds, tasks, wikis, file storage etc.
Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system.
Everything is very easily searchable.
Using the desktop app you have live chat functionality.
E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.

Nachteile

Managing tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work.
No Gantt chart capability.

Vorteile

The existence of groups.
Ability to create wikis for developers to study.
The mention notification
Badges - its fun
Great place for proper onboarding of new employees.

Nachteile

I'd prefer if I could view content of any group but the extra functionality will be not to be able to post comments. I always have to make requests to join a group where I need to access specific information.

Vorteile

The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.

Nachteile

It can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.

Vorteile

I like how much support we got from the Mango team to get the product up and running. Also we were able to get this tool up in a very short time!

Nachteile

The customization aspect. It was hard customizing some of the overall css styles for the site

Vorteile

The improvement you get in communication between employees is great and results in far better proficiencies across your whole business.
Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me.
It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.

Nachteile

1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself.
2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another.
3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.

Vorteile

Ability to organize files and create an intranet with links to specific documents and an ability to maintain organization. Lots of special features.

Nachteile

1. Ability to block users from deleting items that they upload
2. Support is among the lowest we have experienced. The chat room is rarely open. Responses to service requests often never come and it is at least 24 hours before a response is received.
3. The document approval process needs development.

Vorteile

We like the different features for collaboration and user engagement. Setting up new groups and projects is easy and staff are finding it very useful to collaborate on projects and assignments. Staff also use these features to interact with other employees on non-work related events (e.g. soccer clubs). Staff really enjoy the Recognition feature, allowing them to thank or congratulate fellow co-workers. The system is easy to use and fairly intuitive and more robust than other systems used in the past. We think Mango is great!

Nachteile

There are some limitations to certain functionalities, or other functions that are currently not available. However, the Support team is very open to hearing any and all suggestions. They help to try to find a work-around and if there isn't one, they put in request for possible inclusion in future updates. Mango Support is fabulous!

Vorteile

The all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.

Nachteile

When it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.

Vorteile

Collaborating in MangoApps is almost automatic. We have a thriving ecosystem of Groups, Projects and Departments in MangoApps.

Nachteile

Sometimes the updates are pushed and changes made to the UI or to functionality (which sometimes cause bugs) with little to no warning. A better communicated and tested update process would be beneficial.

Vorteile

Range of modules (wikis, posts, groups, projects, calendars, etc).
No apparent limits on data storage.

Nachteile

Many international debit/credit cards don't work on the payment platform, and to make matters worse the company shuts off access to your account as soon as a payment fails. Many complaints on this have had no impact.

Vorteile

This software can be used by logging into a desktop and also as an app. This feature is flexible for those that need info on the go. I am set up for notifications based on topics I am interested in and able to only see what is of interest to me.

Nachteile

Initially I felt that learning how to use this software was challenging, but once I got the hang of it, it became easier. I am able to navigate through the functions and access information that I need.

Vorteile

Document management features are strong. Ability to segregate projects, documents and communications between guest and network users.

Nachteile

Some of the implementations are a little clunky. The mac client crashes periodically.

No ability to batch-tag files. Unable to lift metadata from files for export into other applications (for tracking and reporting).

Vorteile

The product is easy to use. Its a great collaboration tool that helps the organization disseminate information throughout our 3 shifts am, pm, and gy.

Nachteile

There are no features I can see that need to be added to this software application.

Vorteile

The interface makes it very easy to communicate with colleagues.

Nachteile

overwhelming at times, has many features

Vorteile

What I like most about this software is the opportunities it creates to sync together our distanced community.

Nachteile

The only thing I'd improve about this software is that it has me re-enter my password and username after a few hours of not using it. [Even when I hit the "remember me" function.]

Vorteile

It worked well when our Network was small.

Nachteile

It was very slow, cumbersome and difficult to manage as the admin. Zero training provided for the first 4 years of use.

Vorteile

It's a good way to get our members together in a community forum.

Nachteile

I wish there was a way to lock wikis so only certain people could edit them.

Vorteile

Mango is easy to use for everyone in our company.

Nachteile

Some simple things are missing like a gallery/photo album option.

Vorteile

We use this as the organization's intranet. It's a one-stop site for things like submitting IT tickets, ordering print supplies, and viewing relevant company information. If utilized correctly, it gives employees the opportunity to interact with each other (HR compares it to Facebook, but I wouldn't go that far).

Nachteile

My organization doesn't fully utilize it (or maybe correctly utilize it?), so the site is pretty messy and unorganized. It's difficult to find things sometimes because there are so many different folders and categories and pages. It would be easier if they cleaned it up and consolidated the extra pages that don't add a lot of value. It seems Mango's interface hasn't been updated in awhile.