SkyPrep Erfahrungen

Vorteile

I like to clean interface and easy to navigate platform. I am an admin on the platform and I am easily able to create courses, add users and generate reports. And from the learners' side, we receive minimal questions on how to work with the platform.
We also use BoostHQ as a repository for our learning material, and the integration between the two products has made it very easy to manage and share our content with employees.

Nachteile

No complain so far. We have had few reach-outs to the support team and asked for a specific type of report, and our account manager helped us with it.

Vorteile

Easy to use interface and automated features such as course reminders.

Nachteile

Reports could be manipulated further for better customization.

In Betracht gezogene Alternativen

Cornerstone LMS und Litmos

Gründe für den Wechsel zu SkyPrep

Mainly price since we are a non-profit agency and lack the funds.

Vorteile

I like how easy it is to navigate and how quick customer service helps with any issues.

Nachteile

Wish there were more features and functionalities that would be better for the user and administrator.

Vorteile

Skyprep provides all of the necessary features at an affordable price. They have a "can do" attitude when requests are made which is much appreciated.

Nachteile

Any requests on the course development side were addressed promptly.

Vorteile

The most appealing aspects of SkyPrep is the manner in which we were able to immediately begin using the LMS across our company once we teamed up with SkyPrep. Within 24 hours we had multiple courses uploaded and had learners completing coursework. As a company that is primarily comprised of remote employees, this platform exceeded all of our wants. Even the most skeptical within the organization have realized the value and versatility of the platform.

Nachteile

While I don't have any "cons" per say... it would be helpful if the platform had the ability to create and track training and safety audit type checklists (related to the courses in the system) that could be assigned and completed based on individual roles, performed monthly on a recurring basis, and then tracked to determine training course efficiency.

Vorteile

It is easy to use, features like the dashboard and adding tests at the end of online training modules make it a great training platform that we have been using. The reporting is very comprehensive with charts included for quick analysis and snapshots to use for internal reporting.
I especially like the look of the new beta version which we are testing at the moment. It has a very modern look and is more intuitive.

Nachteile

When users forget their password they do not often know how to re-set the password for themselves which creates both a bottleneck for them as internal work. However, the new more modern look of the Beta version is taking care of this :)

Vorteile

I love how easy this software is to use from both an ADMIN and Learner perspective. It's quite intuitive and if you're not really sure how to do something, you will likely figure it out just by playing around in the LMS or accessing their many help articles.

Nachteile

I don't really have any cons. I have not encountered any tech bugs and it works well with our business cases.

Vorteile

The Skyprep platform is simple and friendly to use for managers and learners. It gave our company an opportunity to present more professional and engaging content for our staff. Since we started using Skyprep in 2016 we have been able to add additional content and material for our franchisees and coaches. The Skyprep platform is continually improved and enhanced with additional functionality.

Nachteile

Whilst the platform is fantastic, it is not a one-stop shop platform for a franchising company and requires us to use a different CRM for managers and learners.

Vorteile

Simple and easy to use interface. Can integrate SCORM content so you can import training content from external sources. Affordable price point. Responsive customer support.

Nachteile

Doesn't track progress within modules like slides, videos (precisely what time), PDFs, etc.

Vorteile

Tech support is a key issue, when something does not work correctly I need to take care of the issue immediately and SkPrep's Support team is outstanding. They are with you on every step.

Nachteile

Onboarding took a bit longer than I wanted. Primarily due to the fact that some of their terminologies were different than what I was used to.

Vorteile

Pricing is economical and transparent. No mandatory phone conference/interview just to find out what it costs. Efficient sales process. Before my first phone call with the sales rep, they provided me links to YouTube videos detailing their capabilities, which greatly minimized the time required with the sales team to understand exactly what they offer. They were the only LMS I researched that did this and didn't hide their costs until the end. Extremely user friendly platform to administer and use that includes built-in course authoring tools. Meets all of our needs to provide internally developed online course ware in several formats. A course catalog and means for purchasing course ware from external content vendors is also integrated into the LMS. The staff are very responsive, outstanding to work with and very helpful when needed. They are also proactive and have solicited feedback about what next upgrades to their platform we would most like to see. If/when they get to some of those I'll easily give them full marks for functionality and features.

Nachteile

Customer service and communication is primarily via email, therefore, clarifying the exact nature and extent of a problem sometimes requires some back and forth.

Vorteile

The customer support for SkyPrep is by far the best experience I have had with any other vendor. The system itself is very intuitive and easy to understand without training. The end user and administrator view are both easy to work with.

Nachteile

The reporting feature does not provide all the data that is available in the system. There are occasional enhancements or customization that has been completed but it would be nice to have more control over the advanced reports and what data you want to include in each report.

Vorteile

The ease of setting up training programs is the best feature!

Nachteile

It does not grade multiple choice or fill-in-the blank tests.

Vorteile

Skyprep is extremely easy to implement and navigate.
From an admin perspective, we are able to easily learn and utilize new functions without reaching out to support and our learners appreciate the ease of use and very rarely need help navigating the learning platform when it is time to take courses.

Nachteile

Sometimes there are buggy things that happen when content loads for learners but nothing too disruptive. It may be user error, we have not yet been able to confirm.

Vorteile

I love the modern and minimalist approach to the UI. There is nothing there that doesn't need to be there (which I know is cutting down on questions I have to answer from my users). As we are integrating SkyPrep into our own product as a reference, the simple interface also makes it feel more like an extension of the product rather than a whole different software suite.

Nachteile

I would like some more powerful tools and available configurations from an admin's perspective.

Vorteile

Easy to use. User friendly navigations. Easily customizable to your needs.

Nachteile

I have no complaints, this is the software that was perfect for out needs. They have gone above and beyond.

Vorteile

The customer support via SkyPrep has been phenomenal in everything from developing requested software features, "helpdesk" accessibility when we have questions, explaining things clearly, and being positive and upbeat in every interaction via E-mail or phone.

Nachteile

For any kind of software (LMS or non-LMS), there are always features you could dream up. I think that the value you get from the investment you make in the SkyPrep software is definitely worth it. (We have the Enterprise Plan.)

Vorteile

Reliable and easy to use...it's an essential tool for STARLINK's delivery to its members.

Nachteile

STARLINK and its member institutions utilize analytics - we'd love to see more robust analytics with SkyPrep.

Vorteile

Ease of use, features, layout, accepted files

Nachteile

Reporting, managing users

Vorteile

Ease of use, flexibility, cost

Nachteile

Would prefer some more advanced features.

Vorteile

Tracking features, certificates, ability to grade courses

Nachteile

Position features, not marking who uploads content

Vorteile

What I like most is that it is easy to upload the training Power Points to the system. Plus, it is easy for the employees to use.

Nachteile

What I like least is that it I am not able to incorporate YouTube videos in the middle of a presentation. Also, I would like to be able to insert the exam at any time during the training.

Vorteile

Ease-of-use, course building features, value-to-feature ratio

Nachteile

UI needs updated but they are swiftly fixing that!