ConvertKit Erfahrungen

Vorteile

I think the tech support is the most helpful feature. The tutorials are great. And if I can't make something work, I send an email to support describing my problem/question and they send back step-by-step instructions for fixing the problem!!! The response time is very quick, often in a few hours - I think this is super responsive.

Also, when you change to ConvertKit from another platform they migrate all your contacts with tags! So you don't have to be super tech proficient and concentrate on the content of your message, not the tech behind your message!

I changed platforms because I wanted to create a 30-day email series that was evergreen, meaning any time someone signs up, they start at the beginning of the series. My old platform could not do this without a substantial cost upgrade. I had this up and running the day after my contacts were transferred!

Nachteile

I had a little trouble figuring out how to customize the text at bottom of my emails, the update subscriber info and unsubscribe. I got it figured out but it took me an hour or so.

Vorteile

I love that there is so much I can do with ConvertKit. Their segmentation, automation and variety of landing pages could be overwhelming (or distracting), but doesn't really need to be. Since their pricing is based on active subscribers (not emails sent) and they have a VERY generous free plan, you can start simply and try their more advanced features when you're ready.

Nachteile

It can be a lot to keep track of all of your automations--tagging, email sequences, incentive emails etc.

In Betracht gezogene Alternativen

MailerLite und Mailchimp

Warum ConvertKit gewählt wurde

The automation triggers were a little limited with MailerLite, and ConvertKit had much better (simplier, more direct) landing pages.

Zuvor genutzte Software

MailerLite

Gründe für den Wechsel zu ConvertKit

I was able to start on their free plan and the upgrades were very reasonable. Since my mailing list was small, it would either be some time before I needed to upgrade or the growth would mean that my business was healthy enough to pay for the next tier.

Vorteile

ConvertKit has many tools that were helpful in developing marketing instruments for my brand.

Nachteile

The cost of the platform is higher than other comparable tools.

In Betracht gezogene Alternativen

Yotpo

Gründe für den Wechsel zu ConvertKit

I received a free trial offer to test ConvertKit

Vorteile

I like the features this has - the visual automations are great. It gives you the ability to customize how your subscribers will go through your funnel. The forms are easy to create relatively easy to set up.

Nachteile

The system is really quirky. I often times get people "stuck" in my funnel where they opt out of a sequence and then are just sitting in an automation. It gets really frustrating trying to troubleshoot all of the scenarios and errors that can happen. Overly complex to deal with. I've noticed that certain things that should just work need special attention... like moving to the next part of an automation sequence when leaving another. Or "rules" you don't remember making end up messing up other tags or segments. There's literally no way to troubleshoot this stuff on your own the information is just not available so you'd have to go through every individual subscriber to see how they got stuck or got sent an email they shouldn't.

If you're looking for support... GOOD LUCK. This is the worst support I've had. They have a chat and you get switched from person to person over the course of multiple days. They sometimes send an email with the support details, and if you reply to that apparently the chat people don't receive it. I've repeated myself over the course of 5 days now and still can't get anyone to understand the issue.... let alone apologize for a mistake that looks like a glitch in their system. I've asked for a manager and the people on the chat just ignore that. There's no phone number to call. It's like talking to a brick wall.

I also don't like that there's very little you can do to customize emails. You really can't design them in any way.

Vorteile

My favorite feature of ConvertKit is how thorough everything is. For example, there are multiple ways to accomplish your goal, which means you can chose a method that works for you and be successful. The metrics feature is amazing - you always know if your emails were received well from your subscribers. I love the ability to have a series, to test your headlines, and to understand the analytics. The BEST feature is the tagging feature. You can have multiple businesses, lists, and passions but still use ONE product. Just use the tagging feature to give your subscribers identifying tags and you can send them curated emails based on what you know about them.

I have used Aweber and Mailchimp - ConvertKit is best.

Nachteile

Sometimes the software can have a learning curve. There are robust features (which make the price VERY worth it), but knowing how to use everything can be challenging . There is a lot to remember. Yes, they have templates and guides and support, but it's still a bit to learn.

Vorteile

ConvertKit does a great job at making things simple. The UI is easy to navigate, and templates are easy to set up and implement. Automations are also very easy to set up with a visual interface. Ultimately, what ConvertKit does better than any other app I've used is: they make it easy to create and send an email to subscribers.

Nachteile

What I don't like the most about ConvertKit is the pricing. For small creators who maybe aren't making a living yet, and are not emailing frequently, the cost is heavy if you have a big list of subscribers.

Vorteile

Ease of use and friendly/always available customer support

Nachteile

Limited integrations with other apps and shopping carts

Vorteile

The interface is clean and uncluttered.

Nachteile

It might be overly simplified. I converted from Mailchimp, which seems more geared towards small businesses; it is easier to learn how to use. ConvertKit also does not offer as many design options as Mailchimp but is a good choice if you have plain text emails.

Vorteile

How easy it is to stay organized, schedule content, and collaborate with team members. Our [sensitive content hidden] has utilized ConvertKit for email campaign management for years and the features just continue to get better and better. It makes it easy to stay updated on metrics with click and open rates, subscriptions, etc. It has played a vital role in lead generation and the continued success of our company.

Nachteile

We have had a couple scheduling issues with drip feeds, but I believe they have been resolved.

Vorteile

Excellent Landing Pages that increase conversions

Nachteile

Pretty pricey if you aren't using all of the features

Vorteile

I migrated to ConvertKit in 2016 and have never had a problem with their service being down. I love how reliable they are! Once you get the lay of the land, ConvertKit is real easy to use too. Their software is straight forward and can do a ton for the low-cost compared to Ontraport and Infusionsoft.

Nachteile

A lot of my friends have been moving to Active Campaign, because they say AC has more analytic features than CK. I'm not sure what I'm missing, but I do wish I could have better data from CK on best days and time of day my emails are being received. I wish I could see which email subject lines are working best for me. I wish I could have an overview calendar of what was previously sent rather than having to thumb back page after page. I wish that ConvertKit's email templates were easier to use -- I don't know coding and had a designer help me out.

In Betracht gezogene Alternativen

Keap

Warum ConvertKit gewählt wurde

The tagging and automation features that ConvertKit has compared to what Mailchimp had (back in 2016 anyway) was a must-have.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu ConvertKit

The price to get started with Infusionsoft was ridiculous.

Vorteile

The automation features that involve tagging subscribers and setting up sequences allow for a lot of potential. There are many ways to deliver highly-targeted emails to your subscribers with ConvertKit.

Nachteile

The starting price of $29 per month is higher than most competitors. As your email list gets bigger and you move into higher-priced plans, ConvertKit's pricing is more on par with competitors, but the starting price is definitely high compared to some of the other options.

In Betracht gezogene Alternativen

Drip, GetResponse und AWeber

Warum ConvertKit gewählt wurde

ConverKit offered more features for segmenting and automation.

Zuvor genutzte Software

GetResponse

Gründe für den Wechsel zu ConvertKit

ConvertKit offered all of the features that I want and seemed like it would be easy enough to set up.

Vorteile

So user-friendly and agile. It's powerful without being hard to use. I try to get all my clients on ConvertKit if they can afford to. The automations, tags, and sequences allow you to be so agile with your email marketing and retarget and build smart marketing funnels with very little effort. It is made for content marketers. I adore this platform.

Nachteile

A little bit expensive for smaller lists, hard to compete with free services for small companies. Learning to build sequences and automations takes a little bit of time.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu ConvertKit

So much better than Mailchimp, it comes with everything you need right out of the "box' without needing to pay more for integrations or automations. It's a marketer's dream.

Vorteile

It is reasonably easy to set up, you do need some guidance as to the wording used but it works most of the time and that's what's important.

Nachteile

The optin boxes and landing pages need some work.

Vorteile

I love how intuitive and easy to use ConvertKit is. There is almost no learning curve, it's very easy to understand. I was able to create an email course in half the time it took on another service.

Nachteile

I decided to end my account with ConvertKit because it was too expensive and complicated for my simple needs. I wish that they had a more affordable option with simpler features.

Vorteile

The most accommodating aspect, in my opinion, is the technical help. The practice exercises are excellent. Furthermore, if I am unable to make something work, I send an email to support expressing my concern/question, and they respond with step-by-step instructions for resolving the issue!!! The response time is really fast, typically within a couple of hours - I believe this is extremely responsive. Furthermore, when you switch from another stage to ConvertKit, they migrate all of your contacts with labels! So you don't need to be very tech savvy; instead, focus on the substance of your message rather than the technology behind it! I changed stages because I needed to create an evergreen 30-day email series that anyone could access at any time.

Nachteile

The implementation is essential; it continuously resembles a beta delivery. The structures aren't as responsive as they claim; things appear fantastic on their page and then on view, but when distributed, you have to tinker with them to get them to work. When I first needed to contact their help desk, their email module was causing'malware' alerts on my site with Avast, and they were more concerned about removing me from their daily task records than with resolving the issue. This was eventually resolved; I accept that it could have been in Avast's hands, but this issue lasted fourteen days in convertkit's hands. I then got a list of 5 enquiries for which I had received a response.

Vorteile

Like most brand new online entrepreneurs I started off with Mailchimp which is free. As I grew my list and my marketing techniques I needed something more robust with more options to segment out my list (not really done with the free platforms). I now have so many sequences and segments that are completely automated and my list has been actively growing. ConvertKit is "customer-based" instead of "list-based" meaning that I can send emails out to specific people who have taken specific actions rather than emailing an entire list of people reglardless of their actions and losing subscribers by sending irrelevant emails to the wrong people. Each subscriber is tagged based on a link they clicked, a form they subscribed through (freebie), a purchase they made from me, and SO much more. I even have tags set up when I'm running a webinar to see who watched the whole thing, who didn't show up at all, and who watched the replay. There are just so many options.

Nachteile

This is not an intuitive software initially- especially if you're coming from a list-based provider like Mailchimp. There will be mistakes and there will be a learning curve. But that comes along with running a business. Luckily, the chat and email customer service is generally pretty active and helpful. I've used them a lot.

Vorteile

There are a lot of things to love about ConvertKit. It's easy to understand and you can get started quite quickly. The tool has good segmentation, automations, and confirmation emails. Also the email builder works really well!

Nachteile

The thing I like least is the pricing. If you're just starting out, the price can be a bit high depending on the amount of subscribers.

In Betracht gezogene Alternativen

ActiveCampaign und MailerLite

Zuvor genutzte Software

Mailchimp

Vorteile

I like how everything is drag and drop, it makes it really easy to learn and use. The interface is very sleek and it's easy to find what you're looking for. The customer service is excellent too.

Nachteile

First of all, compared to alternatives it's expensive. Second, if you want to send more than text based emails you won't have many options. There aren't that many templates. It's better for sending plain text emails,
You have the HTML option but adding customizations is hard for people who don't want to code.

In Betracht gezogene Alternativen

ActiveCampaign und Mailchimp

Gründe für den Wechsel zu ConvertKit

I read that it had the best deliverability

Vorteile

My favorite thing about convertkit are the easy to setup email automations. The visual builder makes it intuitive and clean.

Nachteile

My least favorite part of convertkit are the email sequences. When you create long email sequences you have to continually scroll up and down. This should be fixed.

In Betracht gezogene Alternativen

Drip, Mailchimp und AWeber

Vorteile

After trying all of the popular email marketing platforms, I have found ConvertKit to be the easiest to use, and the best for managing my clients' email lists. The customer support is always outstanding, with quick replies and they always can solve an issue for me, and if they can't they get back to me once they figure it out.

Nachteile

I wish there were more features/more integrations with other platforms.

Vorteile

I like the flexibility and everything you can do with tagging and creating funnels. It is very affordable for growing businesses that are looking to scale.

Nachteile

It was complicated to set up on my own. I had to hire someone to help me. There are areas that don't autosave and I have lost content as a result.

Vorteile

Convertkit is a powerful email manager and landing page creator. It helps me a lot to automate my tasks.

Nachteile

I love working with Convertkit, it is a real asset for my business.

Vorteile

This is my favorite email tool of all time, and I've tried many. I'm not a fan of any email blasts that feel impersonal or boring. The customizable templates, audience tags, and sequences by action all work together beautifully with ConvertKit. Highly recommend switching over if you're using MailChimp.

Nachteile

I'd like it to be easier to embed videos and more options for image sizing without coding.

Vorteile

There are ample resources and education available to use this platform. My background is not in marketing or email marketing, but the education that ConvertKit has available has allowed me to optimize the service and makes me feel like I am getting real value from this product.

Nachteile

Nothing. Seriously, nothing. Since I have had ConvertKit as a part of my business (over 2 years), they have only innovated the product and added more features (most recently creator profiles and product integration) that I actually am exploring downsizing OTHER services that I use to see if I can just use ConvertKit for everything digital.