ShortStack Erfahrungen

Vorteile

Easy to put together a promo, lots of templates to choose from, lots of different types of promotions to run

Nachteile

It's not the software - it's the audience that can be problematic. I've run 3 different refer-a-friend promos. One was pretty good, one was so-so, and one went downright terrible. Again, the software worked flawlessly! It was the audiences that really determined how things worked. You need to start out with a large initial email list, or a large reach with an extremely targeted message to get the audience you want to respond.

Vorteile

I chose ShortStack because we needed a platform that would allow multiple types of entries--everything from viewing a Youtube video to following us on social media to uploading images. Of the different software programs that I viewed or tried, ShortStack had the most versatility, was the most user-friendly, and had the best price point.

Nachteile

At first, it was kind of difficult to navigate all the different options and figure out how to create the contests that I wanted to. It took some playing around with, but I think compared to some of the other platforms I looked at, it was still more user-friendly.

Vorteile

I like that this software has all the basic functions needed to help create online application forms for giveaways contests, e-mail sign up lists, interactive quizzes, photo contests, or surveys, with the public. I like how it has different themes to help get you started on a new idea for promotions. There's also a lot of functions to explore to customize your page.

Nachteile

I dislike how hard it is to navigate on the site; even though there are a lot of great features, it can really overwhelm the page when they are not explained or shown properly. I had previously had to contact customer service many times in order to understand where each function is or how to use them. I also dislike how there's no function to add social media buttons such as to follow or like certain posts from Instagram or Facebook. Most of the time I want to use ShortStack to give exposure to our business instagram and Facebook page so having the functions and features to do so is important.

Vorteile

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Nachteile

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Vorteile

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Nachteile

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Vorteile

- Great software.
- Not the easiest to use but it does cover everything giving multiple options to users and designers!
- Excellent customer service!

Nachteile

- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast.

- Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!

Vorteile

This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Nachteile

What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Vorteile

The software was easy to work with and allowed for the high level of branded customization that we needed.

Nachteile

Our needs were specific to one campaign which has ended. I wish I could revert to the free trial without losing all of the data related to our campaign. We may choose to upgrade again in the future, but do not need ongoing paid access.

Vorteile

Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Nachteile

Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Vorteile

The template system makes it so easy to wait to the last minute to do stuff. I can get a contest page set up in 30 minutes, then take it to my bosses and tell them with a straight face that it took 8 hours. The page looks and performs so good that no one blinks an eye. One time they actually applauded.

Nachteile

When you upload images you have to do the sizing blind. Make it so the uploader suggests the optimally sized image (either pixel size or aspect ratio). Not knowing the best size made things even tougher when it came to making sure everything looked good on mobile too.

Vorteile

The diversity of the campaigns has improved greatly since we used to only have to import with a widget into Facebook. We have had a lot of success in promoting our destination through easy-to-create trip giveaways, including a cool trivia contest we ran, so folks learned something new, had a chance to win a trip, and had some fun doing it.

Nachteile

Sometimes the templates are different (newer) than the tutorial videos, so I can get a little lost at times. Understanding the lingo, and in the editing panels what each Rich Text box applies to can be cumbersome. I am not a great fan that I have to be a Developer in order to customize campaign URLs, so for now I stick with the provided link Short Stack provides, and it works fine.

Vorteile

It's extremely easy to use, even for non-developers and outside of the social team.
Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.

Nachteile

There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily).
The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway.
We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.

Vorteile

this is a good product that is easy to use

Nachteile

the monthly service charge requires us to pay for a service every month when it does not get used monthly

Vorteile

I did receive some visits to my FB page, which led to a few visits to my website, but overall for the price, I am not really getting what I need. My industry is actually a gift and engraving business, and retail was the closest option I could find on the list. I will try this again once more for a promotion and go from there. If it works out better, I will update my review.

Nachteile

It seemed a little complicated, and for the price, I would have expected the FB feature to actually be enabled at the level I was paying for, rather than having to upgrade to a higher cost. I might actually use it if that were the case.

Vorteile

I absolutely loved the signup sheets and campaigns you could create, especially for giveaways. It gives you the ability to get creative with the art and layout while gathering very good analytics. It is the perfect tool to use when running a giveaway for a client.

Nachteile

It takes a bit of time to get used to all of the tools and aspects in the software but that is also a plus because it just shows all of the options available in creating a great landing page.

Vorteile

I love how easy it is to customize our landing pages and then publish them. I also love the hashtag aggregator

Nachteile

The only issue is that it took my team a little bit to learn all the customization options

Vorteile

ShortStack is very each to use, even for a first-timer. Most of the software is intuitive and also easy to navigate.

Nachteile

Some of the functionality can seem overwhelming during your first try. It also doesn't seem very intuitive on where to download your collected emails.

Vorteile

The appearance was great and professional looking.

Nachteile

Confusing interface, time consuming to customize even the smallest changes, lack of flexibility for displaying photos--a randomized list would be helpful: we received over 300 photos and it wasn't fair for those in the middle or the back end as theirs weren't often seen.

Vorteile

The majority of my job is graphic design so when starting with this software, I felt a little nervous. Luckily the online support team is VERY responsive when I need help. Plus all of the videos they have online are a great help when you don't want to constantly ask for help.

Nachteile

I can't say anything negative at this time.

Vorteile

Using Short Stack has helped our campaigns as customers find it easy to use and enter the competitions we run from the platform. For the business, using Short Stack has also been beneficial as it has given us an easy and seamless way to engage with customers via competitions.

Nachteile

The only drawback of the platform is that it takes a while to figure out how to use it and sometimes can be hard to navigate. It would also be ideal if they would allow for more than one person to be on the account at once to make it easier for teams to work together on competitions.

Vorteile

It is convenient and was manageable to set up a contest with their templates, user friendly.

Nachteile

The limited pause of 90 days when it use to be you could pause and unpause as needed to avoid fees is such a scam, o and no refunds once miss charged, how convenient for them.

Vorteile

Simple to use, diverse enough for multiple company/advertising needs

Nachteile

There are a lot of positives about ShortStack. Maybe more templates?

Vorteile

I love the design capabilities and how easy it is to analyze, review, and export data. ShortStack makes contesting easy and engaging.

Nachteile

The widgets are sometimes a bit confusing to use. Generally, the simple ones are easy to navigate but I wish there were a few more concise articles that are geared towards different types of widget usage.

Vorteile

The software was mostly easy to use, although it took a few tries at first. Support was always super helpful and quick to answer the questions I had. I was super happy with the way the page looked at the end, although I had to have our designer and web manager help a few times to figure out a few bugs.

Overall the page we made was successful and helped us easily collect the info we were hoping for.

Nachteile

It was not that easy to use if you don't have an idea of basic coding. I'm a marketer and had to get some outside help a few times to have spacing and color on the page the way I wanted. I could fumble through some of it, but had a ton of questions. I wish that it was a bit easier to use.

Vorteile

We've been using Short Stack for years. We're able to set up contests in minutes. Contest entries are easy to review and track. Plus we love all the customization options.

Nachteile

Wish there was more templates to choose from.