IT-Service-Software

Wrike ist eine cloudbasierte Projektmanagement-Plattform für Teams ab 20 Mitarbeitenden, die sowohl für große Unternehmen als auch für kleine und mittlere Unternehmen geeignet ist. Sie unterstützt die Remote-Arbeit für... Mehr erfahren

Atera ist eine cloudbasierte End-to-End-IT-Management-Softwarelösung, die sich an kleine bis mittelständische Unternehmen im IT-Bereich richtet. Sie umfasst Funktionen für Zeiterfassung, Ausgabenverfolgung, Abrechnung und... Mehr erfahren

Zendesk ist eine cloudbasierte Helpdesk-Management-Lösung, die anpassbare Tools zur Erstellung eines Kundenserviceportals, einer Wissensdatenbank und von Online-Communitys bietet. Die Lösung bietet ein anpassbares... Mehr erfahren

Jira Service Desk ist eine IT-Service-Management-Lösung, die IT- und Serviceteams bei der Verwaltung von Vorfällen, Problemen und Änderungen unterstützt. Die Plattform bietet sowohl cloudbasierte als auch... Mehr erfahren

Naverisk ist eine Fernüberwachungs- und Verwaltungslösung für Unternehmen jeder Größe. Die Lösung wird von Managed-Services-Anbietern und IT-Experten verwendet. Zu den wichtigsten Funktionen gehören Technologieüberwachung,... Mehr erfahren

Freshservice ist eine cloudbasierte IT-Helpdesk- und Dienstleistungs-Management-Lösung, die es Unternehmen ermöglicht, ihren IT-Betrieb zu vereinfachen. Die Lösung bietet Funktionen wie ein Ticketingsystem, ein... Mehr erfahren

NinjaRMM ist eine ITSM-Lösung für kleine und mittlere Unternehmen in den Bereichen Bildung, Gesundheitswesen, Fertigung, IT und mehr. Zu den wichtigsten Funktionen gehören Tools für Netzwerküberwachung und... Mehr erfahren

EcholoN ist eine Kundenservicelösung, die es Unternehmen ermöglicht, Prozesse im Zusammenhang mit Support-Tickets, Asset, Konfiguration, Compliance, Kapazität, Änderung, Vorfall, Personalwesen, Vertrag, Wissen, Sicherheit und... Mehr erfahren

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk... Mehr erfahren

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps... Mehr erfahren

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer... Mehr erfahren

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring... Mehr erfahren

ConnectWise Manage is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup... Mehr erfahren

Vivantio ist eine Service-Management-Lösung, mit der Nutzer individuelle Prozesse erstellen können, die auf interne Unternehmensabläufe abgestimmt sind. Zu den wichtigsten Funktionen der Lösung gehören Dashboards, Diagramme und... Mehr erfahren

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure... Mehr erfahren

Caspio ist eine cloudbasierte Anwendungsentwicklungslösung für Unternehmen jeder Größe. Die Plattform eignet sich für Branchen wie Gesundheitswesen, Medien, Behörden, Bildung, gemeinnützige Organisationen, Beratung, Kirchen... Mehr erfahren

Mit der Splunk-Enterprise-Plattform können Nutzer die meisten Datenformen in ihrem nativen Format verarbeiten und indizieren. Sie enthält Datenindizierungstools, mit denen Nutzer bestimmte Daten in großen Datensätzen finden... Mehr erfahren

BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an IT director into one suite. It is also available for on-premise... Mehr erfahren

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents... Mehr erfahren

BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog.... Mehr erfahren

JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS and Linux, access to IT resources and user identities. The solution... Mehr erfahren

Autotask PSA is an IT business management platform consisting of a service desk, project management, account management, documentation management, time tracking and billing, contracts, resource management, inventory and... Mehr erfahren

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Mehr erfahren

FieldAware is a field management solution developed to manage every facet of the service delivery process. It allows users to manage service requests, scheduling, dispatching, customer relationships, invoicing and reporting,... Mehr erfahren

OTRS is an ISO/IEC 27001 standard compliant Information Technology Service Management (ITSM) solution for help desks, customer service centers and corporate security teams. The solution offers users features that allow them to... Mehr erfahren

Tigerpaw is a cloud-based professional service automation (PSA) solution designed for small and mid-size customers. It offers project management, time tracking and billing management within a suite. The project management... Mehr erfahren

Automox is the modern, cloud-native endpoint-hardening platform that empowers organizations to remediate vulnerabilities faster than they can be weaponized. This cross-platform solution simplifies and automates critical patching,... Mehr erfahren

ChangeGear is SunView Software’s flagship IT Service Management platform solution. ChangeGear delivers a comprehensive solution for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the... Mehr erfahren

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base... Mehr erfahren

Lansweeper is an on-premise network management solution suitable for businesses of all sizes across various industry verticals. It offers integrated tools for managing network inventory, business assets, help desk operations and... Mehr erfahren

The Service Program is a handyman solution designed to help businesses in the lawn care, HVAC, plumbing, construction, pest control, and other sectors streamline processes related to route management, equipment tracking, employee... Mehr erfahren

TOPdesk ist eine cloudbasierte Lösung für CAFM (Computer Aided Facility Management) und ITSM (IT Service Management), die kleine und mittlere Unternehmen bei der Verwaltung von betrieblichen Arbeitsaufträgen, Wartungsplänen,... Mehr erfahren

SeamlessDesk ist eine cloudbasierte Helpdesk-Lösung, mit der Kunden Tickets erstellen können, um Probleme anzugehen. Zu den wichtigsten Funktionen gehören Zeiterfassung, Ticketmanagement und Verwaltung von... Mehr erfahren

BlueFolder Maintenance Management is a web based software that helps increase equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks, and maximize efficiency. BlueFolder Maintenance Management... Mehr erfahren

Cloud Service Management, by ServiceAide, is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. Cloud Service Management is used in a... Mehr erfahren

HarmonyPSA ist eine hybride PSA-Lösung (Professional Services Automation), die cloudbasierten Managed-Services-Anbieter und Softwareunternehmen jeder Größe bei der Verwaltung ihrer Geschäftsabläufe hilft. Die Lösung kann vor... Mehr erfahren

Multi-platform Remote Desktop Access and Control With its multi-platform support and flexible connection options (LAN, WAN or the internet), NetSupport Manager provides a single software solution for secure remote control and... Mehr erfahren

Kaseya BMS is a business management solution that helps companies manage their products and services. The software handles billing, accounting and project management tasks and provides regular notifications about bill payments.... Mehr erfahren

JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit... Mehr erfahren

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety of industries. With features like incident management, a customizable knowledge... Mehr erfahren

4me is an enterprise service management solution that helps organizations, government agencies and managed service providers (MSPs) automate workflows, manage access and track the productivity of employees. It enables employees... Mehr erfahren

RG System is a network monitoring solution designed for managed service providers (MSPs) and independent software vendors (ISVs) to monitor, secure and manage IT infrastructures. RG System is a modular solution containing three... Mehr erfahren

CA Service Desk Manager is a cloud-based IT service and support management solution. Primary features include change management, incident management, automation support, self-service, predefined services and workflows and... Mehr erfahren

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's... Mehr erfahren

VIRIMA is a cloud-based and on-premise IT asset and service management (ITSM) solution, which helps organizations of all sizes manage hardware, software and services delivered to end-users based on a set of policies or... Mehr erfahren

Ant My ERP is a cloud-based solution that helps businesses across various industry verticals such as IT hardware, services and peripherals, managed print services, security systems like CCTV, medical equipment, fitness equipment,... Mehr erfahren

TeamHeadquarters is a help desk management solution that offers small and midsize businesses a service desk, project management, resource management and scheduling functionalities within a suite. The software is available for... Mehr erfahren

IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes. It can be deployed on-premise or hosted in the cloud. The service management framework offers... Mehr erfahren

ServiceLedger is an on-premise service management solution that allows users to automate the process of scheduling and dispatching service delivery for customers. It serves clients in HVAC, plumbing, electrical, security and... Mehr erfahren

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can... Mehr erfahren

ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality... Mehr erfahren

Network automation and management solution designed to help Managed Service Providers and IT Professionals scale the deployment, configuration, auditing, and overall management of Cisco Meraki organizations. The system is able... Mehr erfahren

Youzer is a web-based IT and SaaS account management solution that helps businesses automate employee offboarding and onboarding workflows. The platform enables users to handle resources, accounts and security of an... Mehr erfahren

ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable... Mehr erfahren

Total Network Inventory is an on-premise software inventory and PC audit management solution designed for businesses of all sizes. It allows users to scan devices present on a network and provides a report detailing active... Mehr erfahren

ConnectWise Command is a cloud-based network monitoring solution designed for enterprise-grade managed service providers (MSPs). The solution helps in-house IT support teams monitor, troubleshoot and manage various network... Mehr erfahren

Vizor von Vector Networks ist eine cloudbasierte modulare IT-Management-Plattform, mit der Unternehmen ihre IT- und softwarebezogenen Assets und Dienstleistungen verwalten können. Darüber hinaus hilft es Unternehmen, die... Mehr erfahren

ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is... Mehr erfahren

AlertFind is a cloud-based emergency notification and IT alerting solution that enables organizations to instantly reach employees when urgent situations arise. Using AlertFind’s multichannel communication, you can immediately... Mehr erfahren

IBM SmartCloud Control Desk is a unified IT service and asset management solution that manages business processes for both physical and digital assets. It is an ITIL-compliant solution that integrates with development and social... Mehr erfahren

Datto RMM is a cloud-based remote monitoring and management solution that enables MSPs to manage endpoints across an IT infrastructure. With automation configurations for tools such as network monitoring, patch management, and... Mehr erfahren

Requuest is a cloud-based IT support and service request management solution that helps businesses handle client inquiries. It provides tools for defining workflow, opening new tickets, assigning tickets to agents and monitoring... Mehr erfahren

Mobile Reach is a cloud-based field service solution. The solution is designed for industry verticals including aviation, government, telecom, medical, energy and information technology (IT). Mobile Reach provides mobile apps... Mehr erfahren

NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile... Mehr erfahren